Service Coordinator Dispatcher
2 months ago
Calling all Service Coordinator DispatchersPremistar is in search of Service Coordinator Dispatchers in the following locations:Greater Milwaukee AreaGreater Chicago Area Kansas City, MOSummary Under the guidance of the Office Operations manager, located at one of our locations in Milwaukee WI, Wood Dale, IL, Frankfort, IL, Kansas City, MO, the Service Coordinator Dispatcher will lead and direct the daily functions of the dispatch department. You will help with scheduling and dispatching technicians for service, maintenance, or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer to client atmosphere in all interaction with internal and external customers.ResponsibilitiesServe as the initial point of contact with escalated issues and inform manager. Receive customer service calls and schedule or dispatch technicians to appropriate locations.Relay work orders, messages, or information to or from technicians or customers. Communicate with customers, coworkers, or supervising personnel to address questions, problems, or requests for service.Communicate with the customer the status of service call and relay information to technician and service representatives as needed.Prepare and schedule daily work and run schedules.Receive and document customer purchase orders. Track status of any orders and resolve problems. Confirm time, check material, and submit for billing once matched to biller. Monitor technician locations and utilization to coordinate service and schedules. Record and enter records of customer requests, work or services performed.Coordinate and determine tools and inventory needed for technician to complete service order. Advise technicians and coworkers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards if known. Identify best itinerary based on customer and equipment knowledge.Manage the unbilled hours report. Submit tech hours for payroll processing. Assist and train dispatchers. Perform administrative activities, which may include returning parts for credit, assisting with labeling incoming equipment or parts for service and construction departments.Other duties as assigned.Required Education/Experience High School Diploma (or GED or High School Equivalence Certificate) and 3+ years of dispatching experience.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.This position is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary.Work EnvironmentThis job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.Reasonable AccommodationReasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Dispatcher
3 weeks ago
Berlin, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a diligent Dispatcher to become a part of our vibrant team. This role is based in Magnolia, New Jersey, and involves working on-site. As a Dispatcher, you'll be instrumental in the handling of customer service tasks such as scheduling appointments, responding to inbound calls, and managing the billing...
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HVAC Dispatcher
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Berlin, United States Professor Gatsby's Heating and Cooling Full timeWelcome to an exceptional opportunity at Professor Gatsby's Heating & Cooling, located in West Berlin, NJ. We are currently seeking a dedicated individual to fill the role of full-time HVAC Dispatcher. We offer this customer service position a competitive compensation ranging from $17 to $22 per hour plus commission. You will work full-time with a flexible...
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HVAC Dispatcher
4 months ago
Berlin, United States Professor Gatsby's Heating and Cooling Full timeWelcome to an exceptional opportunity at Professor Gatsby's Heating & Cooling, located in West Berlin, NJ. We are currently seeking a dedicated individual to fill the role of full-time HVAC Dispatcher. We offer this customer service position a competitive compensation ranging from $17 to $22 per hour plus commission. You will work full-time with a flexible...
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West Berlin, United States Professor Gatsby's Heating and Cooling Full timeProfessor Gatsby's Heating & Cooling, situated in West Berlin, NJ, is currently seeking a qualified individual to fill the position of full-time HVAC Customer Service - Dispatch Agent . Join our reputable team and enjoy competitive compensation ranging from $17 to $22 per hour, plus a commission potential of up to $60,000 annually . In addition to financial...
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New York, United States Carver Companies Full timeAbout Carver Companies: Carver Companies is a leader in the construction, logistics, and materials industries, with over 35 years of excellence. We are looking for a reliable and organized Dispatcher to join our team and help ensure our operations run smoothly across all divisions. Job Summary: The Dispatcher will be responsible for coordinating daily...
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HVAC Service Coordinator
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Berlin, Ohio, United States Professor Gatsby's Heating, Cooling and Plumbing Full timeWelcome to an exciting opportunity at Professor Gatsby's Heating, Cooling and Plumbing in Southern New Jersey. As a highly motivated individual, you will fill the role of full-time HVAC Dispatcher, responsible for serving as the linchpin between our customers and service technicians.The ideal candidate will have exceptional communication and interpersonal...
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New Orleans, United States Calloway & Sons LLC Full timeAre you a multitasker who thrives on keeping everything running smoothly behind the scenes? As a full-time HVAC Dispatcher at Calloway and Sons HVAC in New Orleans, LA, you'll be the key player in ensuring our expert technicians are ready to serve homeowners across New Orleans. This role is perfect for someone who's organized, tech-savvy, and excited to join...
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New Orleans, Louisiana, United States Lane Valente Industries Full timeLane Valente Industries offers a unique opportunity for a skilled HVAC Dispatcher to join our team.Job Description:This is a first-shift position that requires strong communication and organizational skills to effectively manage customer service requests and schedule technician assignments.Responsibilities:Determine customer service needs through effective...
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HVAC Dispatcher
1 month ago
Berlin Township, United States Professor Gatsby's Heating, Cooling and Plumbing Full timeWelcome to an exceptional opportunity at Professor Gatsby's Heating & Cooling, located in West Berlin, NJ. We are currently seeking a dedicated individual to fill the role of full-time HVAC Dispatcher. We offer this customer service position a competitive compensation ranging from $17 to $22 per hour plus commission. You will work full-time with a flexible...
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New York, New York, United States DocGo Full timeJob OverviewWe are seeking an experienced Ambulance Dispatcher Lead to join our team at DocGo. This is a full-time opportunity that offers a competitive salary range of $40,000 - $55,000 per year.About the RoleThe successful candidate will be responsible for receiving and prioritizing emergency calls, dispatching ambulances, and coordinating patient care...
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HPP Dispatcher
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New York, United States DocGo Full timeTITLE: HPP Dispatcher PAY RATE: $18 - $22 per hour LOCATION: 35 West 35th Street New York, NY 10001 EMPLOYMENT TYPE: Full-Time, hourly SCHEDULE: Sunday-Wednesday - 9 AM - 8:30 PM Thursday-Saturday - 9AM - 8:30 PM BENEFITS: 401K, Medical, Dental & Vision Insurance (with company contribution), paid time off for full-time employees. About DocGo: DocGo is...
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New York, United States Dnata Full timeOverviewdnata is hiring a Dispatcher at JFK Airport!Pay rate $21.00* Weekly pay, 401(K), paid time off, paid training and company benefits * We are "Reconnecting a Better World" through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded "Ground Handler of the Year" for seven consecutive years and...
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Dispatcher
1 month ago
New Brunswick, United States CoachUSA Full timeDispatcherPart-time & Full-time positions available Location: New Brunswick, NJ Compensation: Up to $22.00 based on experience Apply now! Looking for a new and exciting career? Join the Coach USA operations team in New Brunswick, NJ! You will be responsible for coordinating vehicle and driver schedules and troubleshooting issues which arise due to driver...
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Dispatcher
2 weeks ago
New Brunswick, United States CoachUSA Full timeJob DescriptionDispatcherPart-time & Full-time positions availableLocation: New Brunswick, NJCompensation: Up to $22.00 based on experience Apply now! Looking for a new and exciting career? Join the Coach USA operations team in New Brunswick, NJ! You will be responsible for coordinating vehicle and driver schedules and troubleshooting issues which arise...
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Dispatch Supervisor
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East Rochester, New York, 14445, Monroe County, NY, United States AMR Full timeMore Information about this Job:Dispatch Supervisor Rochester, NYNOW HIRING A DISPATCH SUPERVISOR FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY! STARTING SALARY OF $22.00 AN HOUR OR MORE BASED ON EXPERIENCE!We are seeking an experienced and detail-oriented EMS Dispatch Supervisor to lead our emergency communications team. As an EMS Dispatch Supervisor, you...
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Dispatcher
3 weeks ago
New York, United States NY State Solar Full timeDispatcher Manhattan, NY Apply for this job Please Note The Hours for this position are Unique and require a person who could be dedicated and accessible during these Hours!! Work Hours Monday - Friday 12:00pm - 8:00pm NY State Solar is one of the fastest-growing solar providers in the country, currently the top rated employer and consumer brand in NY...
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Customer Service Representative
2 weeks ago
New Castle, United States Triple J Plumbing and Utility Full timeAre you passionate about customer service and looking for a dynamic role in a thriving company? At Triple J Plumbing in New Castle, IN, we value excellence, teamwork, and integrity. We're excited to offer an opportunity for a full-time Customer Service Representative - Dispatcher to join our friendly and professional dispatching team. This position enjoys a...
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Dispatcher- On Call
2 months ago
New York, United States Barnard College Full timeIf you are a current Barnard College employee, please use the internal career site to apply for this position. Job: Dispatcher- On Call Job Summary: Under the direction of the Community Safety unit of CARES, support campus safety and security functions and assist with procedures designed to ensure the safety of the Barnard community. As a member of the...
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HVAC Dispatcher
1 month ago
New Hyde Park, United States Aston Carter Full timeNOW HIRING a Service Coordinator for an HVAC company located in New Hyde Park, NY!We are seeking a highly organized and proactive Service Coordinator with 2+ years of dispatching experience. The ideal candidate will be proficient with Microsoft Office and capable of managing the daily schedules of Service and Maintenance Technicians to maximize efficiency...
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Dispatcher - Security Solutions
4 days ago
New York, New York, United States GDI Security Services Full timeAbout GDI Security ServicesWe offer competitive salaries, with our Security Dispatchers earning an estimated $20.00 per hour (based on industry standards). Our ideal candidate has a strong background in the security industry, with experience as a dispatcher and knowledge of UKG systems.Key Responsibilities:Coordinate security operations across multiple...
