HVAC Dispatcher

1 month ago


Berlin Township, United States Professor Gatsby's Heating, Cooling and Plumbing Full time

Welcome to an exceptional opportunity at Professor Gatsby's Heating & Cooling, located in West Berlin, NJ. We are currently seeking a dedicated individual to fill the role of full-time HVAC Dispatcher. We offer this customer service position a competitive compensation ranging from $17 to $22 per hour plus commission. You will work full-time with a flexible schedule. Shifts are available between Monday - Friday or Tuesday – Saturday, operating from 7 am to 6 pm.

Joining our customer service team means becoming part of a company that values professionalism, integrity, and excellence. Keep reading to learn more


THE PERKS OF JOINING OUR COMPANY

Our highly trained customer service team loves what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs.

OUR EXCELLENT BENEFITS AND PERKS

  • Health insurance
  • A 401(k) with company match
  • Multiple bonus programs
  • Paid holidays
  • Paid vacation
  • Paid sick days
  • Company parties

MORE ABOUT US

We deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.


YOUR DAY-TO-DAY

As an HVAC Dispatcher, you will serve as the linchpin between our customers and service technicians. Your responsibilities will include maintaining the daily schedule of service calls, prioritizing urgent matters, and efficiently managing the assignment of tasks. Acting as the primary point of contact, you will engage with customers over the phone, providing updates, scheduling appointments, and addressing inquiries. Additionally, you will have the opportunity to promote maintenance plans and marketing initiatives, contributing to the company's growth while ensuring exceptional service delivery.

Here's what you need to become our HVAC Dispatcher:

  • This position would be a good fit for a highly organized person with exceptional communication and interpersonal skills. What matters most is that you meet the following requirements:

    • Experience in a sales or customer service role
    • Proficiency with phone and email communication
    • Drive to succeed and ability to take initiative with customers

The ability to upsell products and services is a plus You'll ensure seamless communication between our customers and technicians. Your day will be filled with calls so you'll prioritize urgent issues and fill the schedule board efficiently. You will be the friendly voice customers hear when they call as you provide updates, schedule appointments, and conduct follow-up calls.


ARE YOU EXCITED ABOUT THIS HVAC DISPATCHER JOB?

We invite you to apply through our streamlined, mobile-friendly application process. Apply now and embark on an exciting customer service opportunity with us


  • HVAC Dispatcher

    4 months ago


    Berlin, United States Professor Gatsby's Heating and Cooling Full time

    Welcome to an exceptional opportunity at Professor Gatsby's Heating & Cooling, located in West Berlin, NJ. We are currently seeking a dedicated individual to fill the role of full-time HVAC Dispatcher. We offer this customer service position a competitive compensation ranging from $17 to $22 per hour plus commission. You will work full-time with a flexible...

  • HVAC Dispatcher

    4 months ago


    Berlin, United States Professor Gatsby's Heating and Cooling Full time

    Welcome to an exceptional opportunity at Professor Gatsby's Heating & Cooling, located in West Berlin, NJ. We are currently seeking a dedicated individual to fill the role of full-time HVAC Dispatcher. We offer this customer service position a competitive compensation ranging from $17 to $22 per hour plus commission. You will work full-time with a flexible...

  • HVAC Customer Service

    6 months ago


    West Berlin, United States Professor Gatsby's Heating and Cooling Full time

    Professor Gatsby's Heating & Cooling, situated in West Berlin, NJ, is currently seeking a qualified individual to fill the position of full-time HVAC Customer Service - Dispatch Agent . Join our reputable team and enjoy competitive compensation ranging from $17 to $22 per hour, plus a commission potential of up to $60,000 annually . In addition to financial...


  • Berlin, Ohio, United States Professor Gatsby's Heating, Cooling and Plumbing Full time

    Welcome to an exciting opportunity at Professor Gatsby's Heating, Cooling and Plumbing in Southern New Jersey. As a highly motivated individual, you will fill the role of full-time HVAC Dispatcher, responsible for serving as the linchpin between our customers and service technicians.The ideal candidate will have exceptional communication and interpersonal...


  • West Chester Township, United States NRG Energy Full time

    Welcome to the intersection of energy and home services. At NRG, we‘re driven by our passion to create a smarter, cleaner and more connected future.At Airtron, an NRG owned company, we‘re more than just a heating and air conditioning installer and service provider. We‘re a family of hard-working and dedicated technicians, residential installers,...

  • Part-Time Weekend

    5 months ago


    Berlin, United States Professor Gatsby's Heating and Cooling Full time

    Professor Gatsby's Heating & Cooling is currently hiring for a Part-Time Weekend / Night Shift Customer Service Associate to answer after-hours phone calls and schedule appointments between customers and on-call technicians in the West Berlin, NJ area. This Part-Time Weekend / Night Shift Customer Service Associate earns a competitive wage of $15 - $17 per...

  • Part-Time Weekend

    4 months ago


    Berlin, United States Professor Gatsby's Heating and Cooling Full time

    Professor Gatsby's Heating & Cooling in West Berlin, NJ is calling all dependable customer service driven individuals to apply to join our team as a Part-Time Weekend / Night Shift Customer Service Rep! WHY YOU SHOULD JOIN OUR TEAM We are a reputable company that invests in our team and offers opportunities for growth. We pay our dispatchers a competitive...

  • Estimator

    1 week ago


    West Chester Township, United States NRG Energy Full time

    Welcome to the intersection of energy and home services. At NRG, we‘re driven by our passion to create a smarter, cleaner and more connected future.At Airtron, an NRG owned company, we‘re more than just a heating and air conditioning installer and service provider. We‘re a family of hard-working and dedicated technicians, residential installers,...


  • West Chester Township, United States NRG Energy Full time

    Welcome to the intersection of energy and home services. At Airtron, we‘re driven by our passion to create a smarter, cleaner and more connected future.At Airtron, we‘re more than just a heating and air conditioning installer and service provider. We‘re a family of hard-working and dedicated technicians, residential installers, warehouse workers,...