Current jobs related to Mortgage Customer Experience Specialist - Phoenix - TEKsystems
-
Mortgage Customer Experience Manager
3 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryThe Assistant Vice President of Customer Experience will lead multiple teams and...
-
Mortgage Customer Experience Manager
4 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryThe Assistant Vice President Customer Experience will lead multiple teams and...
-
Mortgage Loan Officer
1 week ago
Phoenix, Arizona, United States Rocket Mortgage Full timeAbout the RoleWe are seeking a highly motivated and experienced Mortgage Loan Officer to join our dynamic team at Rocket Mortgage. As a Mortgage Loan Officer, you will play a crucial role in guiding clients through the mortgage process, ensuring a seamless and stress-free experience.Key ResponsibilitiesPromote the benefits of working with Rocket Mortgage to...
-
Mortgage Loan Officer
4 days ago
Phoenix, Arizona, United States Rocket Mortgage Full timeAt Rocket Mortgage, we're looking for a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process, ensuring they have a smooth and successful experience.Responsibilities:Promote the benefits of working with Rocket Mortgage to clients.Build rapport with clients to...
-
Customer Experience Specialist
4 weeks ago
Phoenix, Arizona, United States SolomonEdwards Full timeJob Title: Customer Experience SpecialistSolomonEdwards is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our mortgage call center, you will play a critical role in delivering exceptional customer service and ensuring a seamless loan origination experience for our clients.Key Responsibilities:Provide timely and...
-
Customer Experience Specialist
4 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout the RoleThe Customer Experience Specialist is an entry-level customer service role operating in a call center environment, supporting Consumer Direct Lending. As the primary consumer contact, you will guide consumers through the loan origination process after a licensed discussion with a loan officer.Key ResponsibilitiesOperate in a Call Center...
-
Mortgage Loan Officer
15 hours ago
Phoenix, Arizona, United States Forward Loans Full timeUnlock Your Earning PotentialAs a Mortgage Loan Officer at Forward Loans, you'll have the opportunity to take control of your financial success. Our innovative mortgage marketplace empowers you to earn more, according to your ambition and capabilities. You set the limit, and with our cutting-edge technology and CRM integration, you'll have the tools to...
-
Mortgage Loan Processor
1 month ago
Phoenix, Arizona, United States American Mortgage Network Full timeAbout the RoleWe are seeking a highly skilled Mortgage Loan Processor to join our team at American Mortgage Network. As a Mortgage Loan Processor, you will play a critical role in preparing and validating loan documentation, ensuring accuracy and compliance with industry regulations and investor guidelines.Key ResponsibilitiesLoan Preparation and Validation:...
-
Mortgage Loan Originator
4 weeks ago
Phoenix, Arizona, United States First Community Mortgage Full timeAbout the RoleWe are seeking a skilled Mortgage Loan Officer to join our team at First Community Mortgage. As a Mortgage Loan Officer, you will be responsible for facilitating mortgage applications, tailoring solutions to meet clients' unique financial needs, and promoting our loan origination services to the public.Key ResponsibilitiesEfficiently complete...
-
VP, Mortgage Branch Manager
4 weeks ago
Phoenix, Arizona, United States First Community Mortgage Full timeAbout the RoleWe are seeking a highly skilled and experienced Branch Manager to lead our Mortgage Branch. As a key member of our team, you will be responsible for driving business growth, managing a team of loan originators, and ensuring exceptional customer service.Key Responsibilities:Develop and execute business strategies to drive growth and revenueLead...
-
Mortgage Customer Experience Leader
3 weeks ago
Phoenix, Arizona, United States PennyMac Financial Services, Inc. Full timeAbout the RoleThe Assistant Vice President Customer Experience will lead multiple teams and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the AV Customer Experience, Mortgage, Experience, Vice President, Retail, Customer, you will be...
-
Mortgage Loan Originator
6 days ago
Phoenix, Arizona, United States Churchill Mortgage Full timeUnlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer, every time.Our Commitment to YouWe're dedicated to supporting our...
-
Reverse Mortgage Loan Officer
2 hours ago
Phoenix, Arizona, United States Mutual of Omaha Mortgage Full timeJob OverviewMutual of Omaha Mortgage is seeking a skilled Reverse Mortgage Loan Officer to join our team. As a Reverse Mortgage Loan Officer, you will be responsible for providing financial solutions to customers, helping them achieve their retirement goals.The ideal candidate will have excellent communication skills, be able to build rapport with customers,...
-
Mortgage Loan Originator
2 weeks ago
Phoenix, Arizona, United States Churchill Mortgage Full timeUnlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer, every time.Our Commitment to YouWe're dedicated to supporting our...
-
Mortgage Loan Originator
4 weeks ago
Phoenix, Arizona, United States Churchill Mortgage Full timeUnlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team is dedicated to supporting our Loan Officers, ensuring a seamless experience for every customer, every time.Our Commitment to ExcellenceWe're...
-
Mortgage Loan Originator
4 days ago
Phoenix, Arizona, United States Churchill Mortgage Full timeWhy Churchill Mortgage?We empower our Loan Officers with cutting-edge systems and processes, enabling them to close more loans efficiently and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer. Our systems and processes allow you to focus on originating, building...
-
Customer Experience Associate
2 days ago
Phoenix, Arizona, United States PennyMac Full timeAbout PennymacPennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryThe Customer Experience Specialist is an entry-level customer service role operating in a...
-
Customer Experience Specialist 1
3 weeks ago
Phoenix, United States Kforce Inc Full timeResponsibilitiesKforce has a client in Phoenix, AZ that is seeking a Customer Experience Specialist 1. Summary: This is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Customer Experience Specialist, you will act as the primary consumer contact to guide a consumer through the loan...
-
Customer Experience Specialist 1
3 weeks ago
Phoenix, United States Kforce Inc Full timeResponsibilitiesKforce has a client in Phoenix, AZ that is seeking a Customer Experience Specialist 1. Summary: This is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Customer Experience Specialist, you will act as the primary consumer contact to guide a consumer through the loan...
-
Customer Experience Specialist 1
3 weeks ago
Phoenix, United States Kforce Full timeResponsibilities Kforce has a client in Phoenix, AZ that is seeking a Customer Experience Specialist 1. Summary: This is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Customer Experience Specialist, you will act as the primary consumer contact to guide a consumer through the loan...
Mortgage Customer Experience Specialist
3 months ago
TEKsystems
Mortgage Customer Experience Specialist
Phoenix ,
Arizona
Apply Now
The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The Customer Experience Specialist will: Operate in a Call Center environment as a customer success advocate Answer high-volume, inbound calls or texts from current customers in a timely manner Perform routine data entry and validation tasks Handle routine calls, emails and/or chat responses with Pennymac employees, consumers and/or authorized 3rd parties Interact with multiple departments to expedite processing and/or issue resolution Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values
Skills:
Customer support, Customer service, Call center, inbound and outbound calls, mortgage industry, loan processing, loan origination, mortgage processing, mortgage operations, loan servicing, mortgage loan
Customer support,Customer service,Call center,inbound and outbound calls,mortgage industry,loan processing,loan origination,mortgage processing,mortgage operations
Additional Skills & Qualifications:
Additional Skills & Qualifications Mortgage Experience required Bilingual Spanish is a plus General understanding of applicable Federal, State and Local mortgage regulations a plus Must be a team player with strong attention to detail and able to work independently Proven track record at delivering timely and accurate information in a fast-paced environment Excellent critical thinking, problem solving, mathematical skills and sound judgment Effective time management skills to deliver work on time Capable communicator, written and oral Strong negotiation skills with ability to effectively resolve problems Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
