Mortgage Customer Experience Leader
1 week ago
The Assistant Vice President Customer Experience will lead multiple teams and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the AV Customer Experience, Mortgage, Experience, Vice President, Retail, Customer, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery.
Key Responsibilities- Lead multiple teams to achieve customer service excellence
- Monitor customer service activities to ensure timely and effective service delivery
- Maximize employee production and quality while maintaining a positive work environment
- Drive customer satisfaction and loyalty through exceptional service delivery
PennyMac Financial Services, Inc. offers a dynamic and supportive work environment that fosters growth and development. As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer service.
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Mortgage Customer Experience Manager
2 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryThe Assistant Vice President of Customer Experience will lead multiple teams and...
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Mortgage Customer Experience Manager
2 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryThe Assistant Vice President Customer Experience will lead multiple teams and...
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Mortgage Customer Experience Manager
3 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our customer experience team as an Assistant Vice President. As a key member of our leadership team, you will be responsible for ensuring that our customers receive timely, friendly, and effective service while maximizing employee production and quality.Key...
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Mortgage Loan Processor
4 weeks ago
Phoenix, Arizona, United States American Mortgage Network Full timeAbout the RoleWe are seeking a highly skilled Mortgage Loan Processor to join our team at American Mortgage Network. As a Mortgage Loan Processor, you will play a critical role in preparing and validating loan documentation, ensuring accuracy and compliance with industry regulations and investor guidelines.Key ResponsibilitiesLoan Preparation and Validation:...
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Mortgage Loan Originator
2 weeks ago
Phoenix, Arizona, United States First Community Mortgage Full timeAbout the RoleWe are seeking a skilled Mortgage Loan Officer to join our team at First Community Mortgage. As a Mortgage Loan Officer, you will be responsible for facilitating mortgage applications, tailoring solutions to meet clients' unique financial needs, and promoting our loan origination services to the public.Key ResponsibilitiesEfficiently complete...
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VP, Mortgage Branch Manager
2 weeks ago
Phoenix, Arizona, United States First Community Mortgage Full timeAbout the RoleWe are seeking a highly skilled and experienced Branch Manager to lead our Mortgage Branch. As a key member of our team, you will be responsible for driving business growth, managing a team of loan originators, and ensuring exceptional customer service.Key Responsibilities:Develop and execute business strategies to drive growth and revenueLead...
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Mortgage Loan Originator
4 days ago
Phoenix, Arizona, United States Churchill Mortgage Full timeUnlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team takes ownership of the process, ensuring a seamless experience for every customer, every time.Our Commitment to YouWe're dedicated to supporting our...
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Mortgage Loan Originator
2 weeks ago
Phoenix, Arizona, United States Churchill Mortgage Full timeUnlock Your Potential with Churchill MortgageWe empower our Loan Officers to excel in a dynamic environment, where they can close more loans, faster, and deliver exceptional customer service. Our Operations Team is dedicated to supporting our Loan Officers, ensuring a seamless experience for every customer, every time.Our Commitment to ExcellenceWe're...
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National Mortgage Loan Originator
3 days ago
Phoenix, Arizona, United States FB BanCorp Full timeJob Title: National In-House Mortgage Loan OriginatorFarm Bureau Bank is seeking a highly skilled and experienced National In-House Mortgage Loan Originator to join our team. As a key member of our mortgage lending team, you will be responsible for originating mortgage loans on a national scale and establishing/maintaining relationships with Farm Bureau...
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Mortgage Underwriter
2 weeks ago
Phoenix, Arizona, United States SolomonEdwards Full timeMortgage Underwriter Job DescriptionSolomonEdwards is seeking a skilled Mortgage Underwriter to ensure the assets reviewed meet all applicable investor guidelines. As a Mortgage Underwriter, you will be responsible for reviewing mortgage applications and documentation for accuracy and completeness, working with clients to prepare mortgage applications and...
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Customer Experience Specialist
2 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout the RoleThe Customer Experience Specialist is an entry-level customer service role operating in a call center environment, supporting Consumer Direct Lending. As the primary consumer contact, you will guide consumers through the loan origination process after a licensed discussion with a loan officer.Key ResponsibilitiesOperate in a Call Center...
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Customer Experience Representative
1 month ago
Phoenix, Arizona, United States PennyMac Full timeAbout the RolePennymac, a leading specialty financial services firm, is seeking a skilled Customer Experience Specialist to join our team. As a key member of our Consumer Direct Lending department, you will play a critical role in guiding consumers through the loan origination process.Key ResponsibilitiesHandle complex customer inquiries and provide...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Mutual of Omaha Mortgage Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mutual of Omaha Mortgage. As the voice of our company, you will be responsible for interacting with our valued customers who have expressed interest in our products and services.Key Responsibilities:Handle a large volume of inbound and outbound calls in a timely...
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National In-House Mortgage Loan Originator
3 days ago
Phoenix, Arizona, United States FB BanCorp Full timeJob Title: National In-House Mortgage Loan OriginatorFarm Bureau Bank is seeking a highly skilled and experienced National In-House Mortgage Loan Originator to join our team. The successful candidate will be responsible for originating mortgage loans on a national scale and establishing/maintaining relationships with Farm Bureau members, leaders, and...
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Customer Experience Specialist
3 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout the RolePennymac is seeking a highly motivated and customer-focused Customer Experience Specialist to join our team. As a key member of our Consumer Direct Lending department, you will play a critical role in guiding consumers through the loan origination process.Key ResponsibilitiesOperate in a call center environment, providing exceptional customer...
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Customer Experience Specialist III
3 weeks ago
Phoenix, Arizona, United States Unavailable Full time{"h3": "A Dynamic Role in Mortgage Lending", "p": "At Pennymac, we are seeking a skilled Customer Experience Specialist to join our team. As a key member of our Consumer Direct Lending department, you will play a critical role in guiding consumers through the loan origination process. Your exceptional customer service skills and ability to handle complex...
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Customer Experience Specialist III
3 weeks ago
Phoenix, Arizona, United States PennyMac Full timeAbout the RolePennymac is seeking a skilled Customer Experience Specialist to join our team in Phoenix, AZ. As a key member of our Consumer Direct Lending department, you will play a critical role in guiding customers through the loan origination process.Key ResponsibilitiesHandle complex customer inquiries and provide exceptional service via phone, email,...
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Mortgage Loan Originator
1 month ago
Phoenix, Arizona, United States Sunflower Bank, N.A. Full timeAbout the RoleWe are seeking a highly skilled Mortgage Loan Originator to join our team at Sunflower Bank, N.A. as part of our Mortgage Division. As a Mortgage Loan Originator, you will be responsible for developing leads and originating mortgage loans through various channels.Key ResponsibilitiesClient Interaction: Interview mortgage loan applicants and...
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Customer Experience Specialist
2 weeks ago
Phoenix, Arizona, United States SolomonEdwards Full timeJob Title: Customer Experience SpecialistSolomonEdwards is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our mortgage call center, you will play a critical role in delivering exceptional customer service and ensuring a seamless loan origination experience for our clients.Key Responsibilities:Provide timely and...
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Mortgage Underwriter
4 weeks ago
Phoenix, Arizona, United States PennyMac Full time{"title": "Mortgage Underwriter Role", "description": "Pennymac, a leading specialty financial services firm, is seeking a skilled Mortgage Underwriter to join our team. As a Mortgage Underwriter, you will play a critical role in ensuring the quality and accuracy of mortgage loan decisions.The ideal candidate will have a strong understanding of mortgage...