Regional Service Leader

5 days ago

Tampa, United States North American Roofing Full time
Job Description

Job Duties

•Provide direction and allocation of work for Regional Service Team.

•Ensure all projects and repairs are managed to estimate and within margin.

•Responsible for staffing, onboarding, evaluation, and training initiatives for Regional Service Team.

•Review reported repair needs, ensure proper scope recommendations and estimate project costs.

•Manages and coaches Regional Service Team.

•Establishes and oversees Regional Service Team's budget P&L.

•Provides revenue forecasting and revenue achievement plans to meet regional goals.

•Provides leadership to Regional Service Team in maintaining budget control, schedule, work order management, client satisfaction, as well as company culture.

•Provides support to Sales & Estimating to ensure Service offerings are achievable, profitable, and scoped properly to all regional customers.

•Partners with Sales & Estimating to attain or surpass regional revenue growth initiatives.

•Traveling as required with all teams for client interaction, sales delivery, project oversite, or dispute resolution as required.

•Guaranteeing regional customer growth and retention, by proactive personal involvement

•Responsible for employees' KPIs for Regional Service Team's alignment with company goals and to ensure operating procedures are met.

•Strategically plans regional fleet, tools, equipment, and material needs, and relays needs to Senior Management

•Ensures safety, compliance, and risk management guidelines are met or exceeded.

•Partners with Accounting, Business Services Leader, & Director of Service to oversee all regional costing, invoicing, collections, revenue forecasting and budget control.

•Providing weekly reporting to Director of Service and VP of Operations on status of region.

•Partners with IT for implementation or upgrading software and its outputs.

•Timely client dispute resolution that meets or exceeds the customer's expectations while maintaining department fiscal goals.

•Provides leadership, planning, and execution of major weather event response.

•Actively Seek out and Build effective relationships with customers, subcontractors, suppliers, and trade partners that reflect and support company core values.

•Actively participates in industry, client, and community relations to enhance company image.

•Solidifying a culture focused on honesty, transparency, quality, safety, and customer service.

•Other related duties as assigned

Skills and Qualifications

•Bachelor's Degree in business or related field (or equivalent years of experience)

•Minimum of 5 years of management experience in commercial roofing

•Minimum of 5 years of experience successfully leading a large field service organization

•Experience managing P&L responsibilities and strong understanding of service pricing to meet revenue goals.

•Must be able to effectively communicate to all level of individuals, both written and orally

•Proficient in Excel, PowerPoint and Word (Microsoft office)

o Ability to create spreadsheets with basic formulas

•Ability to analyze financial reporting and act to improve department efforts

•Expertise in roofing codes and manufacturer warranty requirements

Working Conditions

•Work is performed in a hybrid, general office environment. Repetitive bending and stooping with occasional lifting up to 20 pounds is required. Repetitive finger/hand/forearm motion necessary for completing data entry. Ability to manipulate keyboards, telephone keypads and copy equipment essential. Talking and listening required for answering telephones and conversing personally with customers and staff. Manual dexterity required for accessing filing cabinets in various locations.

•Travel may be up to 25% depending on customer needs and visits to sites/customers.

•When on a job site, work is primarily performed in outdoor weather conditions. Must be able to work in varied extreme weather conditions (extreme hot and extreme cold).

•Must be able to climb a ladder

•Repetitive bending and stooping with occasional lifting up to 40 pounds is required. Operating heavy equipment and lifting heavy materials occasionally.

  • Southeast Regional Institutions Market Leader

    2 weeks ago

    Tampa, Florida, United States Vanasse Hangen Brustlin , Inc. Full time

    Conducts market research and leads regional business plan development for the institutions market. Actively collaborates with the Corporate Institutions Market Leader, corresponding New England, Northeast, and Mid-Atlantic Institutions Market Leaders Leader, Leadership, Marketing Director, Regional, Project Management, Transportation, Business Services

  • Southeast Regional Business Development Leader

    5 days ago

    Tampa, United States Marsh & McLennan Companies Full time

    Victor the world's largest and longest established underwriting manager of professional liability, specialty insurance, and risk management programs is seeking candidates for Southeast Regional Business Development Leader? preferably based in Tampa, Business Development, Leader, Business, Insurance Manager, Development, Regional, Business Services

  • Regional Discipline Leader

    4 weeks ago

    Tampa, United States Colliers Full time

    Job Description Overview Colliers Engineering & Design is looking for a Regional Discipline Leader who will be responsible for the professional, technical, management, marketing, administrative and financial aspects of the Bridge & Structures Discipline. The Regional Discipline Leader shall perform duties in support of the Bridges & Structures...

  • Southeast Regional Institutions Market Leader

    2 weeks ago

    Tampa, Florida, United States Vanasse Hangen Brustlin , Inc. Full time

    Southeast Regional Institutions Market Leader About the Position: VHB is looking for a Southeast Region Institutions Market Leader to help expand our institutional practice in the Southeast Region, with a focus on the Florida and Georgia markets. The ideal candidate should have expertise in healthcare and education (Higher-ed and K-12) capital project...

  • Southeast Regional Business Development Leader

    2 weeks ago

    Tampa, Florida, United States Marsh & McLennan Companies Full time

    Company:Description: Victor the world's largest and longest established underwriting manager of professional liability, specialty insurance, and risk management programs is seeking candidates for Southeast Regional Business Development Leaderpreferably based in Tampa, Fort Lauderdale, or Miami FL, other locations in Florida will be considered as well....

  • Southeast Regional Business Development Leader

    1 month ago

    Tampa, United States Marsh & McLennan Companies Full time

    Company:Description: Victor the world's largest and longest established underwriting manager of professional liability, specialty insurance, and risk management programs is seeking candidates for Southeast Regional Business Development Leaderpreferably based in Tampa, Fort Lauderdale, or Miami FL, other locations in Florida will be considered as well....

  • Regional Highway Engineer Leader

    4 weeks ago

    Tampa, United States Whitman Requardt and Associates Full time

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for over 105 years and we are known for our quality work and quality employees. This is your chance to join our dynamic team and help us to design the critical infrastructure that improves our world! We have an immediate opening for a Regional...

  • Regional Highway Engineer Leader

    4 weeks ago

    Tampa, United States Whitman Requardt and Associates Full time

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for over 105 years and we are known for our quality work and quality employees. This is your chance to join our dynamic team and help us to design the critical infrastructure that improves our world! We have an immediate opening for a Regional Highway...

  • Regional Highway Engineer Leader

    3 weeks ago

    Tampa, United States Whitman Requardt and Associates Full time

    At Whitman, Requardt & Associates, LLP, we are 'People Focused and Project Driven'. We have been in business for over 105 years and we are known for our quality work and quality employees. This is your chance to join our dynamic team and help us to design the critical infrastructure that improves our world! We have an immediate opening for a Regional Highway...

  • Regional Highway Engineer Leader

    1 month ago

    Tampa, United States Whitman, Requardt & Associates, LLP Full time

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for over 105 years and we are known for our quality work and quality employees. This is your chance to join our dynamic team and help us to design the critical infrastructure that improves our world!We have an immediate opening for a Regional Highway...

  • Business Transformation Leader

    4 weeks ago

    Tampa, United States Quest Diagnostics Full time

    Overview: Recognized by FORTUNE magazine as one of the Worlds Most Admired Companies, Quest Diagnostics (www.QuestDiagnostics.com) is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare...

  • Client Services Leader

    1 month ago

    Tampa, United States CDM Smith Full time

    Job Description CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for water infrastructure and resource services for multiple municipal clients in the Tampa area market. CDM Smith has been providing water infrastructure and resource services in the Tampa market for several...

  • Regional Highway Engineer Leader

    4 weeks ago

    Tampa, FL, United States Whitman, Requardt & Associates, LLP Full time

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for over 105 years and we are known for our quality work and quality employees. This is your chance to join our dynamic team and help us to design the critical infrastructure that improves our world! We have an immediate opening for a Regional...

  • Regional Director of Clinical Services Rn

    4 weeks ago

    Tampa, United States Palm Garden Healthcare Full time

    **Excellent Opportunities available for a Regional Director of Clinical Services to join our team!** **Provide Clinical Support for 3 skilled nursing centers in the SouthWest Florida market!** At **Palm Garden,** we are committed to finding the best talent and developing them into leaders. Joining our team means you will be part of a group dedicated to...

  • Regional Executive Assistant

    2 months ago

    Tampa, United States AssuredPartners, Inc. Full time

    AssuredPartners in Tampa, Florida is seeking a Regional Executive Assistant to join our team! This individual will support our Regional President and Regional Sales Leader as we grow our business! As the Regional Executive Assistant, you will provide Executive Assistant, Executive, Regional, Assistant, Sales Leader, Travel, Insurance, Business Services

  • Regional Sales

    6 days ago

    Tampa, United States Summit Service Solutions Full time

    **Regional Sales & Business Development Manager -** **Skilled Trades Staffing** Summit Service Solutions, a skilled trades staffing agency, is expanding in the Orlando and Tampa, FL areas and immediately seeks an experienced **Regional Sales & Business Development Manager **to strategically market and sell our firm’s services throughout Western and...

  • Practice Services Leader

    1 month ago

    Tampa, United States Stantec Inc. Full time

    Description Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 28,000 team members in over 400 locations across 6 continents are vital to making our Company stronger. Your Opportunity Reporting to the Executive Vice...

  • Regional Highway Engineer Leader

    4 weeks ago

    Tampa, FL, United States Whitman, Requardt & Associates, LLP Full time

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for over 105 years and we are known for our quality work and quality employees. This is your chance to join our dynamic team and help us to design the critical infrastructure that improves our world! We have an immediate opening for a Regional...

  • Account Representative

    3 months ago

    Tampa, United States Leader Tech Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:We are seeking an Account Representative │Excellent Benefits & Pay to join our team! The Account Representative is responsible for interacting with customers to provide information in response to inquiries and orders about products and services, and to handle and resolve complaints.ESSENTIAL DUTIES AND...

  • Regional Sales Director

    1 month ago

    Tampa, United States USI Insurance Services Full time

    About USICG: USICG is the retirement consulting and benefits administration division of USI. There are approximately 650 employees and services provided includes: Defined Benefit Actuarial and Consulting Defined Contribution Recordkeeping and Consulting Employee Communication Health and Welfare Administration Investment Advisory Regulatory and...