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Customer Service Representative

4 months ago

Jacksonville, United States Snyder Heating and Air Full time

Overview:

Job description- Customer Service Dispatch

Looking to TRADE up to a better opportunity? Snyder Air Conditioning, Plumbing & Electric is looking for an experienced Customer Service Representative with a positive attitude to join our growing and dedicated team.

"Want to be the best? Join the best Text "TradeUp" to 97211 to launch your career with Snyder, the Best of Bold City"

DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENATIVE:

As a Customer Service Representative, you will work as part of a dynamic and passionate team to ensure desired company growth as well as book service appointments and promote customer satisfaction, keep records of customer interactions, process customer accounts, and file documents.

WHAT WE OFFER YOU:

  • Robust benefits package health, dental, vision insurance, 401k match, and more
  • Earnings of $14-$18 AND paid weekly
  • Paid Training, Paid Holidays, and PTO
  • On-going training & development, & growth opportunities

WHAT YOU NEED:

  • Proven customer support experience or experience as a client service representative
  • Have the determination to succeed and grow with the company
  • Familiarity with CRM systems and practices?preferred
  • Have a clean driving record
  • Be able to pass a drug test and background check


Qualifications:

Who WE Are:??

?

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.??

?

We prioritize our employees?and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck ???

If this sounds like something you would like to join for a long-term career move, apply today??

Responsibilities:

What you will do:

  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service

What you bring:

  • Previous customer service experience
  • Strong attention to details
  • Conscientious, team player
  • Honesty integrity, quality craftsmanship and a good attitude
  • Clear background check and drug screen