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GUCCI Team Coordinator
3 months ago
GUCCI Team Coordinator - BLOOMINGDALES TYSON page is loaded
GUCCI Team Coordinator - BLOOMINGDALES TYSON
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locations
MCLEAN
time type
Full time
posted on
Posted 20 Days Ago
job requisition id
R121417
Summary
Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
Job Description
Role Mission
As a GUCCI Team Coordinator, you will be responsible for providing overall store support to the front and back of house team with various sales support, POS, inventory tasks, stock processing and administrative functions.
You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.
Key Accountabilities
Sales Support
Serve as a Gucci Ambassador by displaying a welcoming and friendly attitude to all clients entering the store and direct them to an available Client Advisor or Lead Client Advisor;
Support the team in the selling process, ensuring the highest level of client experience;
Assist Client Advisors in preparing for VIG client appointments, preparing consignments and closing transactions;
Providing dressing room support to Client Advisor and Client;
Answer, direct and transfer calls with exceptional level of professionalism;
Understand a customer’s needs and orienting them into the departments;
Interacting with customers to ensure client satisfaction.
POS
Packing and providing support during payment process;
Facilitate store transfer requests, charge sends, and product inquiries;
Accurately capture client data required to close transactions per company expectations and following up on any missing and relevant information;
Packing and providing support during payment.
Inventory
Assisting the sales staff in pulling different styles and sizes from stock;
Assist in store cycle counts, scheduled inventories, and reconciliation with
support
and
direction from the Store Director/Team Manager – Operations.
General
Escalate all return and exchange paperwork to management on duty for receipt signatures to be captured with daily closing flash paperwork;
Knowledgeable of all Gucci products and company policies, specifically on credit, sales and customer service.
Key Requirements
At least 2 years of experience in luxury retail, hospitality or customer service;
Experience with operating POS system, a plus;
Excellent interpersonal and communication skills;
Strong understanding of customer service needs and priorities;
Strong attention to detail and ability to multitask;
Familiar in Microsoft Word and Outlook;
Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.
EOE M/D/F/V
Job Type
Regular
Start Date
2023-11-13
Schedule
Full time
Organization
Gucci America Inc.
Similar Jobs (1)
GUCCI Team Coordinator - BLOOMINGDALES TYSON
locations
MCLEAN
time type
Full time
posted on
Posted 30+ Days Ago
About Kering
A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
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