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Hospital Director of Quality Management

2 months ago

Amarillo, United States Universal Health Services Full time

Responsibilities

POSITION SUMMARY: Responsible for the daily operation of the Quality Management services. Under administrative direction, is responsible for the management, professional development, budgetary control and leadership in directing departmental operations for outcomes management and survey preparedness; in addition, is responsible for ensuring compliance in all federal and state regulations. PROVISION OF SERVICES

Demonstrates leadership in the provision of departmental services through a collaborative process designed to integrate services/functions throughout NWTHS. Directs daily operations and activities associated with Quality Management. Under administrative direction, is responsible for the management, professional development, budgetary control and leadership in directing departmental operations for outcomes, management and survey preparedness; in addition, is responsible for ensuring compliance in all federal and state regulations. LEADERSHIP EXCELLENCE

Exhibits effective leadership skills through planning, organizing, directing, and coordinating departmental functions in relation to the UHS and the NWTHS vision, mission, strategic goals and values and in accordance with JCAHO's leadership standards. OPERATIONAL EXCELLENCE

Operates departments of responsibility in such a way as to meet the fiscal goals of the organization. Implements value added programs and services. Manages the satisfaction of department customers to include patients, employees and physicians through effective communication and appropriate responsiveness to customer issues. Qualifications

EDUCATION, TRAINING, EXPERIENCE AND LICENSES/REGISTRATIONS REQUIRED: Bachelor degree required, Master's degree in related field preferred Clinical background with working knowledge of quality management Five years management experience, with a working knowledge of management, benchmarking, outcome measurement, team development and quality tools (preferably healthcare) Knowledge of statistics, data collection and survey design helpful Database management and/or development helpful Highly developed organizational, interpersonal and management skills Computer literacy Familiarity with regulatory compliance (i.e. state, federal, Joint Commission, HIPAA, etc.)

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