Current jobs related to Customer Service Agent | Reservations | Los Angeles | AirlinePros International - Los Angeles - AirlinePros International
-
Guest Service Agent
1 month ago
Los Angeles, United States Hilton Hotels & Resorts Full time. Hilton Los Angeles is looking for their next Guest Service Agent to join their front desk team! If you are passionate about customer service and want to elevate your career in the hospitality industry this is a wonderful opportunity to join a dy Guest Service, Agent, Customer Service, Guest, Hospitality, Processing, Retail
-
Guest Service Agent
1 month ago
Los Angeles, United States Hilton Worldwide Full timeJob Description Job Number: Guest Service Agent - Hilton Los Angeles Airport (HOT0ATBW) Work Locations: Hilton Los Angeles Airport 5711 W Century Blvd Los Angeles 90045 Hilton Los Angeles is looking for their next Guest Service Agent to join their front desk team! If you are passionate about customer service and want to elevate your career in the hospitality...
-
Guest Service Agent
2 weeks ago
Los Angeles, United States Hilton Worldwide Full timeJob Description Job Number: Guest Service Agent - Conrad Los Angeles ( Job Number: HOT0AWPW ) Work Locations Work Locations : Conrad Los Angeles 100 S. Grand Avenue Los Angeles 90012 Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles ! As part of the highly anticipated billion-dollar project, The Grand LA , this is the 7 th Conrad Hotel...
-
Guest Service Agent
5 days ago
Los Angeles, United States Hilton Hotels & Resorts Full time. Hilton Los Angeles is looking for their next Overnight Guest Service Agent to join their front desk team! If you are passionate about customer service and want to elevate your career in the hospitality industry this is a wonderful opportunity to Guest Service, Agent, Customer Service, Guest, Overnight, Hospitality
-
Service Desk Agent
1 month ago
Los Angeles, United States Irvine Technology Corporation Full timeJob DescriptionJob DescriptionService Desk Agent (Remote but Local to Los Angeles)We have an immediate need for a contract Service Desk Agent to join a world-class academic medical center.Location: Los Angeles, CA. Remote but must reside within 50 - 100 miles of Los Angeles.This job expects to pay about $25 - 30 per hour plus benefits.What You Will Do: The...
-
Guest Service Agent
2 weeks ago
Los Angeles, United States Hilton Los Angeles Airport Full timeDescriptionThe Hilton Los Angeles Airport is located just a short drive from Hollywood Park, Manhattan Beach, and Santa where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, 401k, career growth opportunities and our Go Hilton travel discount program. In addition, the...
-
Guest Service Agent
2 months ago
Los Angeles, United States Conrad Los Angeles Full timeDescriptionBe a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the highly anticipated billion-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California.Located in the most exciting state-of-the-art development to come to DTLA, this luxurious 28-story hotel has over 300 rooms, a spa,...
-
Front Desk Agent
3 months ago
Los Angeles, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **Front Desk Agent - InterContinental Los Angeles** **Hotel Brand:** InterContinental Hotels **Location:** United States, California, Los Angeles **Hotel:** InterContinental - Los Angeles Downtown (LAXHC) **Job number:** R163791 **Share:** ****Your day to day**** Check-in/check-out hotel guests in a timely...
-
Rental Service Agent
2 months ago
Los Angeles, United States Indie Campers Full timeJob DescriptionJob DescriptionABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through...
-
Program Management Executive
2 days ago
Los Angeles, California, United States Los Angeles Homeless Services Authority Full timeWe are seeking a highly motivated and experienced Program Management Executive to join our team at the Los Angeles Homeless Services Authority (LAHSA). As a key member of our staff, you will be responsible for leading and managing our programs to enrich the lives of individuals and families in need.Key Responsibilities:Develop and implement effective program...
-
Guest Service Agent
1 month ago
Los Angeles, California, United States Hilton Los Angeles Airport Full timeHilton Los Angeles is looking for their next Guest Service Agent to join their front desk team If you are passionate about customer service and want to elevate your career in the hospitality industry this is a wonderful opportunity to join a dynamic team. This 1,234-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great...
-
Guest Service Agent
1 month ago
Los Angeles, United States Hilton Los Angeles Airport Full timeDescription Hilton Los Angeles is looking for their next Guest Service Agent to join their front desk team! If you are passionate about customer service and want to elevate your career in the hospitality industry this is a wonderful opportunity to join a dynamic team. This 1,234-room hotel is conveniently located near the airport and stadiums. Here you...
-
Animal Care Specialist
2 days ago
Los Angeles, California, United States Casillas East Los Angeles Dog & Cat Hospital Full timeJob SummaryCasillas East Los Angeles Dog & Cat Hospital is seeking a skilled Veterinary Technician to join our team on a part-time basis. As a Veterinary Technician, you will play a vital role in providing high-quality patient care and supporting our veterinary team.Key ResponsibilitiesAssist veterinarians with medical procedures, including restraint,...
-
Guest Service Agent
2 months ago
Los Angeles, United States Hilton Full timeGuest Service Agent - Conrad Los Angeles( Job Number: HOT0AS8C) Work Locations :Conrad Los Angeles100 S. Grand AvenueLos Angeles90012 Be a part of the newest luxury hotel in downtown LA, ! As part of the highly anticipated billion-dollar project, , this is the 7th Conrad Hotel in the st in California. Located in the most exciting...
-
Guest Service Agent
1 week ago
Los Angeles, United States Hilton Los Angeles Airport Full timeDescription Hilton Los Angeles is looking for their next Overnight Guest Service Agentto join their front desk team! If you are passionate about customer service and want to elevate your career in the hospitality industry this is a wonderful opportunity to join a dynamic team. This 1,234-room hotel is conveniently located near the airport and stadiums....
-
Sales Coordinator
3 months ago
Los Angeles, United States Filmathilton Full time**Sales Coordinator - Conrad Los Angeles** location Los Angeles, California, United States category Hotel Conrad Los Angeles Full-time HOT080J4 Posted: Feb 15th 2022 * Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines. * Ability to use time management skills to...
-
Nurse Practitioner
3 days ago
Los Angeles, California, United States CareerStaff Unlimited - Los Angeles, CA Full timeJob SummaryWe are seeking a highly skilled Registered Nurse to join our team at CareerStaff Unlimited in Los Angeles, CA. As a Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced acute hospital setting.Key ResponsibilitiesDeliver and evaluate patient care provided by the healthcare teamWork independently with...
-
Deputy Director, Public Health
4 hours ago
Los Angeles, California, United States County of Los Angeles, CA Full timeJob Summary:The County of Los Angeles is seeking a highly qualified Deputy Director, Public Health to join our team. As a key member of the Health Protection Bureau, you will play a critical role in supporting the Divisions of Environmental Health, Emergency Preparedness and Response, and Health Facilities Inspection.Responsibilities:Manage a Bureau of over...
-
Customer Service
3 months ago
Los Angeles, United States Martin Sprocket Full time** Customer Service - Los Angeles, CA** **Job Category****:** Sales **Requisition Number****:** TEMPL04270 Showing 1 location **Job Details** **Description** Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our rich heritage dating back to our beginning in 1951...
-
Front Desk Agent
2 months ago
Los Angeles, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **Front Desk Agent - Hotel Indigo Los Angeles Downtown** **Hotel Brand:** Hotel Indigo **Location:** United States, California, Los Angeles **Hotel:** Indigo - Los Angeles Downtown (LAXFS) **Job number:** R189749 **Share:** A little curiosity can take you anywhere. So, at Hotel Indigo , we do more than...
Customer Service Agent | Reservations | Los Angeles | AirlinePros International
2 months ago
As a customer service agent, your goal is to provide a positive, friendly and efficient experience for both travel agents and consumers delivering a high standard of customer service and ensuring that all procedural processes are carried out as required.
You have excellent communication skills and a strong customer orientated approach with a minimum of 2 years’ experience in the travel industry. The ability to work a shift pattern is required including weekends and holidays. The position is full-time, 40 hours per week.
Key Responsibilities
Taking care of new travel bookings, ticketing, rebooking and other ticket modifications;
Providing Agent support to travel agencies and customers regarding schedules, fares, arrivals, departures and other travel-related queries;
Supporting airport staff during time of check-in regarding ticket investigations and modifications;
Preparing flights from operational side, and tracking requested flight information;
Operating with discretion within a well-defined policy;
Adhering to the company standards in delivering customer service, including telephone etiquette, and following established customer service escalation procedures;
Following company procedures, guidelines and standards in building Passenger Name Records (PNR’s), utilizing of booking tools (GDS systems, such as Sabre and Amadeus);
Performing back-office functions, including payments and sales report reconciliations;
Performing additional duties as assigned by management.
Qualifications
Experience in the travel and hospitality industry and in a high-volume call center is highly desirable.
Good geographical knowledge
Fluent in English – additional language skills a plus
Ability to handle multi-cultural and multi-lingual clientele
Proficient in Microsoft Word, Excel, and Outlook.
Excellent phone and customer service skills.
Ability to communicate effectively (verbally and written) with travel suppliers, direct customers, airlines, other departments, and management.
Knowledge of all aspects of Sabre and/or Amadeus GDS such as creation of an air booking, ticketing, exchanges, pricing, routing and queue processing
Must be legally authorized to work in the United States.
Employment type: Full-time
Benefits offered: 401K, Dental, Medical, Vision , PTO
About AirlinePros
AirlinePros International is an award-winning firm founded and managed by airline professionals. We have been contracted by both Airlines Reporting Corporation (ARC) and International Air Transport Association (IATA) to facilitate airlines access new markets and support their sales and distribution in the respective markets. Our International Management team has over 500 years of collective travel industry experience spanning many nationalities.
Our journey began in the United States in 1999 and has expanded to other parts of the world in response to the needs of our aviation clients and partners. Our global network professionals are focused on increasing revenues and reducing costs for our partners in the aviation industry. AirlinePros’ expertise and experience stretches across the breadth and depth of the aviation industry including airlines, airports, travel service providers, associated industry facilitators (IATA, ARC, ICAO, ACI, etc.) and the aviation regulatory environment.
Interested candidates are requested to apply with their resume and any other supporting document as required to careers@airlinepros.com .
#J-18808-Ljbffr