Patient Service Representative

4 months ago


Bronx, United States Lenox Hill Radiology Full time

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.


Pay Range:
USD $15.00 - USD $22.00 /per hour

Shift:
Mornings

Shift Variations:
Monday - Friday, 9:00am-5:30pm, weekend availability

  • Bronx, United States Integrated Medical Professionals, PLLC Full time

    Job Type Full-time Description Bilingual Spanish is required for this position.GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones,...


  • Bronx, New York, United States Veterans Canteen Service - VCS Full time

    Job Title: Customer Service RepresentativeAt Veterans Canteen Service - VCS, we are looking for a highly motivated Customer Service Representative to join our team. In this role, you will provide exceptional service in our cafes and retail markets.As a Customer Service Representative, your primary responsibility will be to provide excellent customer service,...


  • Bronx, New York, United States St. Barnabas Full time

    We are seeking a highly organized and detail-oriented individual to join our team as an Admission Services Representative at St. Barnabas. In this role, you will be responsible for registering patients and assigning beds for all inpatient admissions.You will also be responsible for verifying insurance and obtaining consents for admission. The ideal candidate...


  • Bronx, New York, United States BNB Bank Full time

    BNB Bank Customer Service RoleThe BNB Bank is seeking a skilled Customer Service Representative to join our team. This part-time opportunity will involve working in our retail banking department, interacting with customers and resolving their inquiries.About the JobThis position is ideal for individuals who enjoy working in a fast-paced environment and are...


  • Bronx, New York, United States Wingstop Full time

    Job Description:We are seeking a skilled Customer Service Representative to join our team at Wingstop. As a Customer Service Representative, you will be responsible for delivering exceptional service to our guests by:Greeting guests and making them feel welcomeTaking orders and providing excellent customer serviceWorking effectively in a fast-paced...


  • Bronx, New York, United States Veterans Canteen Service Full time

    About UsThe Veterans Canteen Service is a leading organization dedicated to providing exceptional service to America's Heroes. With over 78 years of experience, we offer retail, food, coffee, and vending services to Veterans and their care givers in VA facilities across the country.Competitive Salary and BenefitsWe provide a competitive starting hourly wage...


  • Bronx, New York, United States The Chefs Warehouse Full time

    About the RoleThe Chefs' Warehouse is seeking a highly skilled Customer Service Representative to join their team. This individual will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.


  • Bronx, New York, United States DreamTeam SLL Full time

    About the JobDreamTeam SLL is seeking a Courier Service Representative to join our Bronx team. As a Courier Service Representative, you will be responsible for delivering and picking up packages using a 24 to 26 foot box truck or step van.Key Responsibilities:Deliver packages to customers in the Bronx area within the given time frame.Loading and unloading...


  • Bronx, New York, United States Marshalls Full time

    Join our Customer Service Representative team at Marshalls and become an integral part of delivering exceptional customer experiences.About Our TeamWe're a close-knit team that values teamwork, respect, and open communication.Our goal is to create a positive shopping environment where customers feel valued and supported.Your Key ResponsibilitiesAccurately...


  • Bronx, New York, United States City of New York Full time

    About the PositionThe City of New York is seeking a Public Service Representative to provide exceptional customer service to licensing applicants. The successful candidate will perform routine data processing functions, check records for accuracy, and communicate with applicants in person and via phone.The ideal candidate will have strong communication and...


  • Bronx, New York, United States Waste Connections Full time

    About UsWaste Connections is a leading provider of waste collection and recycling services in the US and Canada. Our company culture emphasizes self-directed, empowered employees who prioritize customer satisfaction and community impact.Job SummaryWe are seeking an experienced Customer Service Representative to join our team at our Red Hook location in...


  • Bronx, New York, United States Spring Bank Full time

    Spring Bank Customer Service Representative Opportunity">About Us:Spring Bank is a community bank headquartered in The Bronx, New York. We are dedicated to serving the needs of underserved consumers and small businesses in the New York City area by providing transparent and affordable banking products and services.We have been designated by the U.S. Treasury...


  • Bronx, New York, United States SBH Health System Full time

    Detailed Job Description:The Dietary Worker will perform a variety of patient/non-patient service and dish-room duties, as well as other related tasks, in support of the SBH Health System's mission to deliver exceptional patient care and satisfaction. Key responsibilities include:• Performing food preparation and presentation duties;• Maintaining a clean...


  • Bronx, United States Montefiore Full time

    About the RoleAs a Patient Services Coordinator, you will provide direct care for a specific patient population. Your responsibilities will include administering medications and treatments, as well as providing patient and family teaching and discharge instructions.


  • Bronx, New York, United States H.O. Penn Machinery Full time

    Sales Position Overview H.O. Penn Machinery is seeking a motivated Sales Representative to join our team in the New York Metro area. As a Sales Representative, you will promote and utilize Caterpillar and Company merchandising programs to contribute to the overall profitability of the Parts and Service Departments.The ideal candidate will have 3+ years of...


  • Bronx, New York, United States Northwell Health Full time

    We are looking for a Front Desk Representative to join our team at Northwell Health. The estimated salary for this role is around $50,000 per year.About the RoleThe Front Desk Representative will be responsible for providing excellent customer service to patients, families, and staff members. Key responsibilities include:Greeting patients and directing them...


  • Bronx, New York, United States DSW Full time

    About the JobWe are looking for a highly motivated Retail Sales and Service Representative to join our team at DSW, Inc. in the Bay Plaza, Bronx location. As a member of our sales team, you will be responsible for providing excellent customer service, selling products, and achieving sales goals.Key Responsibilities:Provide exceptional customer service,...


  • Bronx, New York, United States Waste Connections Full time

    Job DescriptionWaste Connections is seeking a Customer Service Representative to join their team in Brooklyn. The ideal candidate will have 2 years of high-volume customer service experience, excellent communication skills, and proficiency in Microsoft Word, Excel, and Outlook.ResponsibilitiesAnswering customer calls and processing orders for new service,...


  • Bronx, New York, United States DSW Full time

    We're seeking a charismatic Customer Service Representative to join our team at DSW in Bronx. As a sales associate, you'll be responsible for providing top-notch customer service and support across all aspects of the store experience.The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to think...


  • Bronx, New York, United States Stop & Shop Full time

    At Stop & Shop, we strive to create a diverse and inclusive work environment where our associates feel valued and empowered. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive exceptional service and support.About UsWe are committed to breaking down barriers and putting the customer first. Our team works...