Guest Experience Specialist

2 weeks ago

Tustin, United States Marriott International Inc Full time
Additional InformationPay: $22.20/hour
Job Number24182883
Job CategoryRooms & Guest Services Operations
LocationResidence Inn Tustin Orange County, 15181 Newport Ave, Tustin, California, United States, 92780VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $22.20 to $22.20 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Experience Specialist

    2 weeks ago

    Tustin, United States Marriott International, Inc Full time

    Additional InformationPay: $22.20/hourJob Number24182883Job CategoryRooms & Guest Services OperationsLocationResidence Inn Tustin Orange County, 15181 Newport Ave, Tustin, California, United States, 92780VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Experience Specialist

    2 weeks ago

    Tustin, United States Marriott International, Inc Full time

    Additional InformationPay: $22.20/hourJob Number24182883Job CategoryRooms & Guest Services OperationsLocationResidence Inn Tustin Orange County, 15181 Newport Ave, Tustin, California, United States, 92780VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Experience Associate

    2 weeks ago

    Tustin, California, United States Marriott International Inc Full time

    Job SummaryAs a Guest Experience Specialist at Marriott International Inc, you will be responsible for delivering exceptional service to our guests. Your role will involve taking ownership of the guest experience in the main areas of the hotel, guiding guests through their entire stay, and processing operational needs. You will be empowered to move about...

  • Guest Experience Associate

    6 days ago

    Tustin, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a Guest Experience Specialist to join our team at Residence Inn. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional manner.Take...

  • Guest Experience Associate

    2 weeks ago

    Tustin, California, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn by Marriott. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Your role will involve processing operational needs, addressing guest requests, and completing...

  • Guest Experience Specialist

    2 weeks ago

    Tustin, CA, United States Marriott International, Inc Full time

    Additional InformationPay: $22.20/hour Job Number24182883 Job CategoryRooms & Guest Services Operations LocationResidence Inn Tustin Orange County, 15181 Newport Ave, Tustin, California, United States, 92780 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY - Our jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Specialist

    2 weeks ago

    Tustin, CA, United States Marriott International, Inc Full time

    Additional InformationPay: $22.20/hourJob Number24182883Job CategoryRooms & Guest Services OperationsLocationResidence Inn Tustin Orange County, 15181 Newport Ave, Tustin, California, United States, 92780VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Experience Specialist

    2 weeks ago

    Tustin, United States Marriott Full time

    Marriott Hotels - 15181 Newport Ave [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...

  • Guest Experience Expert

    1 day ago

    Tustin, United States Marriott International Inc Full time

    Additional InformationPay: $22.20/hour Job Number24188703 Job CategoryRooms & Guest Services Operations LocationFairfield Inn & Suites Tustin Orange County, 15011 Newport Ave, Tustin, California, United States, 92780VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Senior Resident Experience Support Specialist

    4 weeks ago

    Tustin, California, United States Tricon Residential Full time

    Job Title: Senior Resident Experience Support SpecialistTricon Residential is a leading owner and operator of a growing portfolio of single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents, and local communities underpins Tricon's culture and business...

  • Customer Service Ambassador

    5 days ago

    Tustin, California, United States Marriott Full time

    Explore New Opportunities with Marriott HotelsAt Marriott Hotels, we're committed to delivering exceptional guest experiences. As a Guest Experience Specialist, you'll play a key role in making our guests feel welcome and valued.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Guest Experience Specialist,...

  • Customer Experience Associate

    5 days ago

    Tustin, California, United States Bowlero Corporation Full time

    Welcome to the ultimate entertainment experience as a Customer Experience Associate at Bowlero Corp. Our company is a leading provider of bowling, entertainment, and dining experiences, with over 350 destinations across North America. Our renowned brands include Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA).We are seeking a...

  • Retail Service Specialist

    1 month ago

    Tustin, United States AAA Full time

    AAA - 13331 Jamboree Rd [Guest Service / Front Desk] As a Retail Service Specialist at AAA, you'll: Greet all members and customers, determine their need and provide Legendary Service; Provide DMV vehicle license, registration and notary services; Reach sales and service goals and earn incentives for multiple AAA products and services; Prepare and provide...

  • Guest Advocate

    1 month ago

    Tustin, United States Target Full time

    Target - 2300 Park Ave [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide assistance as...

  • Customer Experience Specialist

    2 weeks ago

    Tustin, California, United States Tillys Full time

    pbTillys - The Market Place/b brbrAs a Sales Associate at Tillys, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:/ppbKey Responsibilities:/b/pulliCreating a unique and engaging customer experience in a sales-focused environment/liliBuilding strong relationships with customers to understand their needs...

  • Business Operations Specialist

    2 weeks ago

    Tustin, California, United States Virgin Galactic Full time

    Job SummaryWe are seeking a highly skilled Business Operations Specialist to provide exceptional support to our executive team in the engineering department. As a key member of our team, you will be responsible for ensuring the smooth operation of our office and providing administrative support to our leaders.Your primary responsibilities will...

  • Sales Specialist

    2 weeks ago

    Tustin, California, United States Target Full time

    Be a Part of a Fun and Energetic TeamAs a Specialty Sales Team Member at Target, you'll work in a dynamic environment where teamwork and efficiency are key to delivering exceptional guest experiences. Your goal will be to provide outstanding service that makes guests feel welcome, inspired, and rewarded.Key Responsibilities:Stock, set, and sell Target...

  • Hair Color Specialist

    5 days ago

    Tustin, California, United States Madison Reed Hair Color Bar Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and motivated Assistant Colorist to join our team at Madison Reed Hair Color Bar. As an Assistant Colorist, you will play a crucial role in providing exceptional guest experiences and supporting our licensed colorists in delivering high-quality hair color services.Key Responsibilities:Assist...

  • Server Support Specialist

    1 month ago

    Tustin, California, United States RA Sushi Bar Restaurant Full time

    About UsAt RA Sushi Bar Restaurant, we're passionate about creating an exceptional dining experience for our guests. We're seeking a skilled Server Assistant to join our team and help us deliver outstanding service.Job SummaryAs a Server Assistant, you'll play a vital role in ensuring our guests have an exceptional experience. Your responsibilities will...

  • Veterinary Specialist

    1 month ago

    Tustin, California, United States Veritas Veterinary Partners Full time

    Internal Medicine Specialist OpportunityWe are seeking a highly skilled and dedicated Internal Medicine Specialist to join our team at Veritas Veterinary Partners. As a key member of our specialty team, you will have the opportunity to work with a tight-knit group of medical professionals to provide exceptional patient care and client service.Key...