Guest Experience Associate

3 weeks ago


Tustin, California, United States Marriott International Inc Full time

Job Summary

We are seeking a Guest Experience Specialist to join our team at Residence Inn. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner.
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on delivering a unique and memorable experience.
  • Empower guests to move about their space and do what needs to be done, while maintaining a high level of service and quality standards.
  • Complete reports and deliver quality meals, while sharing the highlights of the local area with guests.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

Benefits

  • Competitive hourly rate of $22.20.
  • Health care benefits.
  • Flexible spending accounts.
  • 401(k) plan.
  • Earned paid time off and/or sick leave.
  • Life insurance.
  • Disability coverage.
  • Other life and work wellness benefits.

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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