Guest Experience Associate
3 weeks ago
Job Summary
We are seeking a Guest Experience Specialist to join our team at Residence Inn. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.
Key Responsibilities
- Process operational needs and address guest requests in a timely and professional manner.
- Take ownership of the guest experience in the main areas of the hotel, with a focus on delivering a unique and memorable experience.
- Empower guests to move about their space and do what needs to be done, while maintaining a high level of service and quality standards.
- Complete reports and deliver quality meals, while sharing the highlights of the local area with guests.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Benefits
- Competitive hourly rate of $22.20.
- Health care benefits.
- Flexible spending accounts.
- 401(k) plan.
- Earned paid time off and/or sick leave.
- Life insurance.
- Disability coverage.
- Other life and work wellness benefits.
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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