Program Manager

3 weeks ago


New York, United States Charles B. Wang Community Health Center Full time
Full-Time Program Manager - Social Work

Reports To: Director of Social Work

Flushing Queens/Lower Manhattan
New York
United States

Responsibilities:

  • Responsible for overseeing the Consumer Assistance for the Aged, Blinded and Disabled program
  • Hire, train and supervise program staff including Enrollers, Outreach Workers and Quality Assurance staff and monitor daily activities
  • Provide initial and ongoing in-house training for program staff on relevant topics including updated guidelines
  • Collaborate with other CBWCHC teams on program promotion, implementation and reporting
  • Conduct issue resolution between enrollers and clients
  • Ensure all applications are reviewed for accuracy and completeness
  • Monitor subcontractor progress and respond to any issues that may arise
  • Report monthly/quarterly program statistics to supervisor and to NYSDOH
  • Serve as a liaison between the Program, subcontractor, NYSDOH, the Health Plans and other organizations
  • Attend and participate in supervision staff meetings, trainings and conferences held by NYSDOH and by the organization
  • Perform other duties as assigned
Minimum Qualifications:
  • Bachelor's degree in public health, health care administration, social work or related fields. Master degree preferred.
  • Minimum 5 years of progressive management experience in managed care, ambulatory care correlated fields
  • Strong organizational and project management skills
  • High computer proficiency, with experience in Microsoft Word, Excel andPowerPoint
  • Excellent organizational, communication and interpersonalskills
  • Strong attentionto detail
Compensation and Benefits:
  • Salary: $60,000 per year
  • Medical insurance
  • Employer-paid dental, vision, disability and life insurance
  • 403(b) retirement savings plan
  • Flexible spending accounts for transit, parking, health and dependent care
  • Paid time off (28 days for the first year of employment)
  • Employee Assistance Program
  • Tuition reimbursement for eligible employees, and
  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program


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