Customer Service Representative

4 weeks ago


Glen Allen, Virginia, United States RemX Full time

RemX is seeking a highly skilled Customer Service Representative to join their team in Branchville, NJ. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

  • Respond to inbound calls and provide exceptional customer service.
  • Review account activity using billing systems and perform accounting calculations.
  • Respond to billing inquiries and resolve customer complaints in a timely manner.
  • Assist customers with signing up for online services and troubleshoot technical issues.
  • Data entry and record-keeping.

Requirements:

  • High School Diploma required; college degree preferred.
  • 2+ years of call center experience.
  • Basic math skills and ability to problem solve.
  • Working knowledge of MS Word, Excel, and Outlook.


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