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Lead Contract Support Specialist

4 months ago

Dallas, United States McKesson Cork Full time

Effective Date: February 22, 2017

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**McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.**

McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $231 billion in 2020. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE shared principles, McKesson's 80,000 employees work together every day to make better care possible around the globe one product, one partner, one patient at a time.

We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKessons employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKessons employees deliver products to healthcare providers that make a difference in the care and life of a patient.

**Current Need**

The McKesson Contract Administration team is hiring a Lead Contract Support Specialist in Irving TX.

**Position Description**

The Lead Contract Support Specialist will be the team lead for both the New Customer Implementation teams and the Issue Resolution teams within Contract Administration.

**Key Responsibilities**

* Partners and maintains an excellent working relationship with McKesson Health Services (MHS), retail national account managers, manufacturers, and customers to achieve overall customer satisfaction with McKesson services to create new value propositions, increase contract compliance and profitability, effectively oversee reconciliation of chargebacks to maintain competitive advantage of working capital

* Participates and leads meetings as appropriate

* Possess solid understanding of internal and external customer, supplier, and McKesson financial objectives, and apply practices to lead in the achievement of these objectives

* Manages discrepancy resolution between manufacturer, group, and customer

* Monitors and manages data for groups/manufacturers

* Facilitates financial reconciliation of pricing discrepancies for customer and manufacturer accounts

* Responsible for meeting performance objectives as it relates to assigned integrated accounts

* Demonstrates effective leadership skills through team building and promoting team concepts

* Serve as subject matter expert on accounts, which includes possessing detailed knowledge of accounts, contracts, financial status, account profile, and trends

* Acts as a technical resource for team members and provides support as necessary

* Responsible for researching and resolving integrated account issues in a timely manner and communicating in an issue/cause/resolution format

* Perform root cause and trend analysis on outstanding issues/defects and report findings to management and customers/trading partners

* Takes the lead in working with department personnel to minimize financial exposure due to chargeback write-offs, add bills, credit/rebills, and working capital charges

* Manages assigned projects

* Communicates integrated account status and team issues to management

* Performs other tasks as required by management. Tasks may include team building, development of the Contract Analyst, performance management assistance, reporting, and coordination of HR issues

* Perform monthly QC on all aspects within the team duties and responsibility to include closed CRM, contract updates, SalesForce cases for both the New Customer Implementation teams and Issue Resolution teams

* Knowledge within contract administration, onboarding, and issue resolution are key

* Strong leadership to help drive team success along with strong verbal and written communication skills are a must

**Minimum Requirements**

Typically requires 6+ years of related work experience.

**Critical Skills**

SalesForce experience is required, along with intermediate / advanced Excel skills.

**Education**

A Bachelors Degree in a related field is desired.

**Environment**

Traditional office requirements. Large percentage of time performing computer-based work is required.

**Must be authorized to work in the US. Sponsorship is not available for this position.**

**McKesson is an Equal Opportunity/Affirmative Action employer.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

**Join us at McKesson**

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