Curam Business Analyst

7 days ago

Washington, United States InterSources Full time
Curam Business Analyst
Location: Washington DC - 100% remote
12 Months Contract / Full Time Position

Job Description:
Our client is looking for a candidate who must be customer service oriented, have strong interpersonal skills, and possess the ability to multi-task when required. Excellent verbal, written and presentation skills are a mandatory requirement. Overall 11+ years of experience.

As a Senior Cram Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team in order to assess current challenges and identify opportunities of business process improvement via system design and modernization efforts. The Analyst will be required to evaluate current processes and recommend areas for improvement and optimization. The role will require prior experience of working with Medicaid, SNAP/TANF and other Social Services programs. Prior experience working with the Cram software product or other COTS (Commercial Off The Shelf) products is highly preferable.

The resource will become an integral part of the team, making every problem associated to the platform a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.
  • Must have experience using Cram Global Income Support and HealthCare Reform Business Application Suite
  • Must have experience in Data Analysis and data presentation
  • Experience in planning and leading JAD sessions and creating functional design documents
  • Excellent interpersonal skills, verbal, and written communication skills
  • Understanding of design and development concepts and familiarity with design patterns and the SDLC
  • A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values
  • A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others
Responsibilities
  • The Business Analyst serves as a liaison between project teams, and vendors ensuring that everyone is aligned with the project goals and requirements.
  • Review the Triage defect that gets raised from the Production environment, prioritize, and groom the backlog
  • Review and validate deliverables submitted by the vendors
  • Data analysis and create the metrics for all the CSL tickets raised by the end customers
  • Quality Control of all the technical workstreams
  • Define and maintain the end-to-end process for functional Batch executions
  • Documentation and Governance by maintaining comprehensive documentation for project transparency, compliance, and knowledge management.
  • Draft Standard Operating Procedures
  • Prepare technical team presentations
  • As a Business Analyst you will provide system analysis, development, and production support the Cram Business Analyst will design functional approaches to customize functionality using the Cram Business Application Suite
  • The Business Analyst is also a lead team member in the planning and execution of testing, training, support of user testing and customer support post implementation
  • Lead requirement gathering sessions, according to agree upon project scope for various areas of the application
  • Participate in/lead systems analysis and gap analysis
  • Produce client-approved deliverables required in standard project development including functional requirements, training content, job aids, use cases, requirements traceability matrix, test cases and plans
  • Support team members through the development and testing of your functional designs
Responsibilities:
  • Coordinates IT project management, engineering, maintenance, QA, and risk management.
  • Plans, coordinates, and monitors project activities.
  • Develops technical applications to support users.
  • Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
  • Provides training for system products and procedures.
  • Performs application upgrades.
  • Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
  • Troubleshoots problems.
  • Ensures project life-cycle is in compliance with District standards and procedures.
Minimum Education/Certification Requirements:

Bachelor's degree in Information Technology or related field or equivalent experience

About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

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