Curam Business Analyst
2 weeks ago
Rate: $70.00/hour on W2
Work Status: US Citizen, GC or Authorized to work - Sponsorship not available DHS
Work Arrangement: Remote
Worksite Address: Washington, DC
Submittals due: 06/25/2024
Interviews: Webcam Only
Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.
Job Description:
Short Description:
DHCF is looking for a Cram Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team.
Complete Description:
DHCF is looking for a candidate who must be customer service oriented, have strong interpersonal skills, and possess the ability to multi-task when required. Excellent verbal, written and presentation skills are a mandatory requirement.
As a Cram Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team.in order to assess current challenges and identify opportunities of business process improvement via system design and modernization efforts. The Analyst will be required to evaluate current processes and recommend areas for improvement and optimization. The role will require prior experience of working with Medicaid, SNAP/TANF and other Social Services programs. Prior experience working with the Cram software product or other COTS (Commercial Off The Shelf) products is highly preferable.
The resource will become an integral part of the DCAS Team, making every problem associated to the platform a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.
Must have experience using Cram Global Income Support and HealthCare Reform Business Application Suite
Must have experience in Data Analysis and data presentation
Experience in planning and leading JAD sessions and creating functional design documents
Excellent interpersonal skills, verbal, and written communication skills
Understanding of design and development concepts and familiarity with design patterns and the SDLC
A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values
A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others
Responsibilities
Provide status reporting, quality assurance monitoring and ensure adherence to procedures
The Business Analyst serves as a liaison between project teams, and vendors ensuring that everyone is aligned with the project goals and requirements.
Review the Triage defect that gets raised from the Production environment, prioritize, and groom the backlog
Review and validate deliverables submitted by the vendors
Data analysis and create the metrics for all the CSL tickets raised by the end customers
Quality Control of all the technical workstreams
Define and maintain the end-to-end process for functional Batch executions
Documentation and Governance by maintaining comprehensive documentation for project transparency, compliance, and knowledge management.
Draft Standard Operating Procedures
Prepare technical team presentations
As a Business Analyst you will provide system analysis, development, and production support
The Cram Business Analyst will design functional approaches to customize functionality using the Cram Business Application Suite
The Business Analyst is also a lead team member in the planningand execution of testing, training, support of user testing and customer support post implementation
Lead requirement gathering sessions, according to agree upon project scope for various areas of the application
Participate in/lead systems analysis and gap analysis
Produce client-approved deliverables required in standard project development including functional requirements, training content, job aids, use cases, requirements traceability matrix, test cases and plans
Support team members through the development and testing of your functional designs
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, coordinates, and monitors project activities.
3. Develops technical applications to support users.
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life-cycle is in compliance with District standards and procedures.
Minimum Education/Certification Requirements:
Bachelors degree in Information Technology or related field or equivalent experience
This is a remote position.
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