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Account Manager

3 months ago

Baltimore, United States Agiliti Full time

Job Description

Join our dynamic team at Agiliti as an Account Manager This entry-level position offers a unique opportunity to learn and contribute to our business by nurturing existing customer relationships, ensuring product adherence, and exploring new opportunities.

Key Responsibilities

Service existing accounts and secure orders through effective daily planning and calls on existing sales sites. Collaborate with Customer and Agiliti Digital Solutions to ensure Agiliti products are included in customer EMR pick lists, enhancing EMR ordering functionality. Emphasize upselling in existing accounts and target listed new accounts, identifying new opportunities guided by colleagues and superiors. Resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management. Assist in equipment delivery and setup for excellent customer service. Customize sales presentations and in-service content to align with the responsibilities and functions of facility representatives. Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual territory analyses.

Qualifications

Associate degree or 2 years of relevant experience. 4-year degree preferred.

Skills And Abilities

Initiative-driven self-starter and quick learner of new products and solutions. Effective communication skills. Proficient in using databases, spreadsheets, word processing, and presentation software, particularly in Microsoft Office. Demonstrate the ability to grow, develop, and advance professionally in knowledge and skill set.

Benefits

Competitive compensation package. 401K Employer match. Career development opportunities. Collaborative and inclusive work environment. Unlimited PTO

Disclaimer

This job description does not imply that these are the only duties to be performed by the employee. It is not intended to provide all the details or a step-by-step account of each procedure or task. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, Employee Stock Purchase Program (ESPP) and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Baltimore District

Additional Locations (if applicable):

Job Title

Customer Success Manager

Company

Agiliti

Location City:

Elkridge

Location State:

Maryland #J-18808-Ljbffr