Customer Service Representative
2 weeks ago
Customer Service Representative - Holborn - Full Time **Location** Holborn
As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image.
In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a big chance for truly exciting career progression
Greeting and welcoming customers
Identifying and addressing customers needs and advising them on our products and services accordingly
Opening and managing personal and business accounts
Supporting customers with daily banking, including cash, card, and cheque handling
Providing loan and credit card facilities
Taking full ownership of customers queries through to resolution
Helping customers with the Magic Money Machines and Safe Deposit Boxes
Actively participating in the store events, including Kids Rock, Money Zone, and Grand Openings
Supporting new colleagues joining Metro Bank (you might even become their Buddy)
Constantly looking for ways to Surprise and Delight our customers
**You need to be this kind of person.**
Passionate about providing unparalleled levels of service and convenience for customers
Able to work and learn quickly in a fast-paced, fun and dynamic environment
Prepared to stick at something we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
Care about doing a great job and exceeding expectations with the quality of what you do And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
**We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...**
Understand the risks associated with your job and what that means for you, Metro Bank, and all our stakeholders
We need you to have a minimum of a grade C or 4 in Maths and English GCSE
Excellent attention to detail is key the role involves processing lots of customer information and this must be done accurately (we are a bank after all)
Naturally, you will be a great relationship builder and will be comfortable engaging in conversation with customers
To be successful in this role you will need to be ready to go above and beyond your job description to provide an amazing customer experience and make every interaction with our customers special this is how we create fans
We need you to be fully flexible to work on a variety of shift patterns over seven days a week
In order to excel in this role you will have the ability to adapt quickly and juggle multiple tasks from opening new accounts to advising on products and services and dealing with various customer queries
Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking
Being ready to learn and having a keen interest in banking will drive you to develop in this role **Important Footnote**
-
Customer Service Representative
2 weeks ago
New York, United States Techvalens Software Full time $22 - $25A Customer Service Representative plays a crucial role in ensuring customer satisfaction and promoting product loyalty. They are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services. Customer Service Representatives act as the frontline of communication between the company and its...
-
Customer Service Representative
2 days ago
New York, United States Techvalens Software Full timeA Customer Service Representative plays a crucial role in ensuring customer satisfaction and promoting product loyalty. They are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services. Customer Service Representatives act as the frontline of communication between the company and its...
-
Customer Service Representative
2 weeks ago
New York, United States Techvalens Software Full time $22 - $25A Customer Service Representative plays a crucial role in ensuring customer satisfaction and promoting product loyalty. They are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services. Customer Service Representatives act as the frontline of communication between the company and its...
-
New York, United States Catholic Health Service Full time**Single Business Office, Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** PFS **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6035557 Catholic Health is an integrated health care delivery system with some of the region's finest...
-
Customer Service Representative
2 days ago
New York, United States Liberty Management Full timeJob DescriptionJob DescriptionLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will:Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packagesBecome an expert on the program by...
-
Customer Service Representative
2 days ago
New York, United States Liberty Management Full timeLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will: Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packages Become an expert on the program by attending daily client...
-
Customer Service Representative
7 days ago
New York, United States New York Computer Help Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. This is a part time position that will require 1-2...
-
Customer Service Representative
1 week ago
New York, United States Chobani Full time**Customer Service Representative** **Location:** Remote, NY **Summary** The Customer Service Representative engaging with our customers buyers as the first line of support for receiving and entering customer orders. Through email and phone calls, the customer service representative interfaces with our customers and sales teams to confirm order receipt,...
-
Customer Service Representative
5 days ago
New York, United States Monstera Talent Ltd Full timeJob DescriptionJob DescriptionCustomer Services Representative | Weekly payImmediate Start with Training Provided from Day 1Location: New York, On-siteOur client's company is experiencing growth and therefore, they are seeking a Customer Service Representative for their New York-based team. The ideal candidate should have a pleasing personality, be...
-
Customer Service Representative
2 weeks ago
New York, United States The Penguin Full time** Customer Service Representative** ** The Penguin Group - Monsey, NY** A commercial kitchen supply company is seeking an efficient and friendly customer service representative. Great Environment. **Compensation** 60K **Job #** 1123
-
Insurance Follow-up
2 weeks ago
New York, United States Catholic Health Service Full time**Insurance Follow-up & Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** Billing/Follow up **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6041619 Under the direction of the Physician Revenue Realization Manager, the Insurance...
-
Customer Service Representative
6 days ago
New York, United States ADVATIX - Advanced Supply Chain and Logistics Full timeCustomer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can interact with new customers while...
-
Customer Service Representative
2 weeks ago
New York, United States ADVATIX - Advanced Supply Chain and Logistics Full timeCustomer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can interact with new customers while...
-
Customer Service Representative
2 weeks ago
New York, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can...
-
Customer Service Representative
2 weeks ago
New York, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeRole Summary We are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can...
-
Customer Service Representative
2 weeks ago
New York, United States De Nora Full timeSUMMARY The Customer Service Representative is primarily responsible for providing all processing and tracking of customer orders and complaints from start to finish. The Customer Service Representative 3 may be asked to assist the supervisor with daily tasks and team oversight as well as to provide assistance to team members and take a leadership role...
-
Customer Service Representative
2 weeks ago
New York, United States MARKET VALUE INC Full timeJob DescriptionJob DescriptionWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The Customer Service Representative will be the first point of contact for our customers, providing friendly and efficient assistance to address inquiries, resolve issues, and ensure a positive experience. This role offers an exciting...
-
Customer Service Representative
2 weeks ago
New York, United States Market Value Inc Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceVision insurance We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The Customer Service Representative will be the first point of contact for our customers, providing friendly and efficient assistance to address inquiries, resolve issues, and...
-
Customer Service Representative
2 weeks ago
New York, United States Market Value Inc Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceVision insurance We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The Customer Service Representative will be the first point of contact for our customers, providing friendly and efficient assistance to address inquiries, resolve issues, and...
-
Customer Service Representative
2 weeks ago
New York, United States Midtown Agency Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...