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Entry Level Account Manager

2 months ago

Jersey City, United States New Division Hiring! Full time

Our company is looking for an Entry Level Account Management Trainee who can assist clients with product issues and help to maintain a high customer retention level.

Entry Level Account Manager Responsibilities:

  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers

Entry Level Account Manager Qualifications:

  • High school diploma/GED required (College degree preferred)
  • 2+ years experience in a customer service role
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Strong sense of professionalism and discretion required