Customer Service Representative

4 months ago

Hendersonville, United States Scopeair Full time

** Customer Service Representative - Hendersonville Office**

**Job Category****:** Branch Delivery **Requisition Number****:** CUSTO003443 Showing 1 location **Job Details**

**Description**

* Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, and assisting customers with account questions

* Answer questions regarding Bank services and perform a variety of account maintenance

* Cross sell services and perform related clerical functions as required

* Process miscellaneous customer requests, such as stop payments, automatic transfers, check orders, checkbook balancing, etc.

* Review, complete and assist customers with basic lending applications including consumer loans and personal loans

* Process wire transfers within designated authority

* Process lan Visa credit applications and Checkline applications

* Assist or refer customers with any questions or problems as they arise

* Respond to customers with inquiries and transaction requests made by the phone, mail and website

* Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data as needed

* Process teller transactions as needed

* Maintain awareness of and adherence to Banks compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

* Deliver a consistent, high level of service within our Service Excellence standards

* Other duties as assigned

**EDUCATION AND EXPERIENCE**

* Must possess High School Diploma or equivalent

* Two or more years teller experience preferred

* Thorough understand of Park National Bank guidelines, policies, and procedures.

**SCHEDULE**

Office lobby hours are Monday through Thursday, 8:30am-5:00pm and Friday 8:30am-5:30pm. This position is hourly and full-time. A minimum of 37.5 hours is required to maintain eligibility for full-time status.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**

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