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Client Service Representative- Starting at $20/hr

2 months ago

Fremont, United States VetnCare Full time

**Client Service Representative- Starting at $20/hr**

Fremont, CA / Irvington Pet Hospital / Full-Time or Part-Time We're seeking a Customer Service Representative to join our team In this role, you'll use your skills to provide the highest level of care for our patients. Founded in 2011 by veterinarians for veterinarians, VetnCare is a clinically led group of AAHA accredited hospitals within the San Francisco Bay Area that focuses on providing exceptional clinical care to patients throughout their lives. We were founded on the belief that the only way to uphold the integrity of veterinary medicine is to put leadership back into the hands of veterinarians, not corporate agendas and stockholders.

Our goal is to bridge the gap between general practice and advanced care by providing our patients and clients with access to all aspects of clinical care, including general practice, wellness, advanced surgery, advanced imaging, as well as numerous advanced practices (including oncology, ophthalmology, dermatology, orthopedic surgery and exotics amongst others).

Starting Pay: ~$20/hr (depending on experience) **To thrive in this role, you'll have:**

+ strong verbal and written communication skills, including phone skills

+ a consistently constructive, friendly and professional attitude

+ strong organizational skills, with careful attention to detail

+ the ability to effectively prioritize and multi-task

+ the ability to remain composed during stressful situations

+ the ability to stand for long periods of time

+ the ability to work weekends, and

+ a desire to work with animals

+ experience working in a veterinary or human medicine practice is helpful but not required.

**We offer a progressive and expanding compensation and benefits package, including:**

+ Competitive pay rates with paid time off and paid holidays

+ Monthly performance-based bonus program with the ability to earn up to an additional $500/ month ($6,000 a year)

+ Medical, dental and vision insurance with low premiums, plus flexible spending accounts and dependent care account

+ 401k with employer match

+ In-house continuing education opportunities

+ Discounts on veterinary services and pet insurance for up to 3 pets

+ Opportunities for growth, clinical advancement, and career development

**This includes:**

+ greeting clients

+ check-ins, and check-outs

+ collecting payments, and

+ ensuring proactive, accurate and efficient communication with the clinical team.

Starting Pay: ~$20/hr (depending on experience)