Scheduling Manager
4 weeks ago
Job Description
Job Description
At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally-sensitive oral health care, and that is what we provide our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.
Join Our Team
CDC has a full-time opportunity for a
Scheduling Manager
at our Crystal
clinic. Our existing Robbinsdale clinic is moving to this newly renovated space opening in July of 2024 This position is integral in providing an exceptional patient experience and assisting with the successful running of day-to-day operations in the clinic.
Scheduling Manager Key Responsibilities:
Manages day-to-day operations of Scheduling Coordinators and their duties
In charge of training of new Scheduling Coordinators
Address patient concerns if a challenging situation arises
Address provider’s schedule changes to support their schedule workflow
Back-up for Treatment Coordinator as needed
Inform patients of clinic protocols and procedures
Perform all Scheduling Coordinator duties
Coach and mentor Scheduling
Coordinators/Treatment
Coordinators
**Additional or different duties may be assigned from time to time
Crystal Clinic Hours:
Monday-Thursday 7:20am-3:30pm
Friday 7:20am-2:30pm
Scheduling Coordinator Qualifications:
Minimum two+ years’ experience in a
supervisory/managerial
role
1-2 years of customer service experience, preferably within an office setting
Excellent written and verbal communication skills
Organized and skilled at multi-tasking in a fast-paced environment
Experienced within MS Office or other computer software
What We Offer:
Collaborative, innovative and inclusive team environment
Internal growth and development opportunities
Comprehensive medical, dental and life insurance
Paid time off and holiday pay
401k plus company match
About Us:
At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training and advocate for access for all. Our team of 260+ employees staff our full service dental clinics in St. Paul, Maplewood, Robbinsdale, Rochester and Buffalo.
At CDC we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients, and strive to meet their needs in a culturally competent and compassionate manner.
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