Current jobs related to Customer Service Lead - Kalispell - MOD Pizza

  • Customer Service Specialist

    2 weeks ago

    Kalispell, Montana, United States Zumiez Full time

    Job OverviewZumiez is a leading action sports retailer, and we are currently seeking a Customer Service Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing outstanding customer service and creating a memorable shopping experience for our customers.You will utilize Zumiez selling techniques to engage...

  • Customer Service Representative

    4 days ago

    Kalispell, Montana, United States Wal-Mart Stores , Inc. Full time

    About UsWal-Mart Stores, Inc. is a leading retailer with a strong commitment to customer service and satisfaction.

  • Customer Service Representative

    4 weeks ago

    Kalispell, Montana, United States TJ Maxx Full time

    Why Work at TJ Maxx? As a leading retailer, we offer competitive pay rates, opportunities for advancement, and a dynamic work environment that encourages teamwork and collaboration. Our talented team members enjoy a range of benefits, including employee discounts, flexible scheduling, and professional development opportunities.About the Role: We are...

  • Customer Service Representative

    1 week ago

    Kalispell, Montana, United States Glacier Bank Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Glacier Bank. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues promptly.As a Customer Service Representative, you will work in a fast-paced environment, interacting with customers,...

  • Customer Service Representative

    4 days ago

    Kalispell, Montana, United States Wal-Mart Stores , Inc. Full time

    **Job Summary:** We are seeking a highly motivated and customer-centric Sales Associate to join our team at Wal-Mart Stores, Inc. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and achieving sales goals.**Estimated Salary Range:**$14.00 - $26.00 per hour, depending...

  • Customer Service Representative

    4 weeks ago

    Kalispell, Montana, United States Domino's Franchise Full time

    Job OverviewCertainly, Domino's Franchise is seeking a motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring seamless order processing and maintaining a clean store environment.The ideal candidate should possess excellent written and...

  • Customer Service Ambassador

    4 days ago

    Kalispell, Montana, United States U-Haul Full time

    The role of a Customer Service Representative at U-Haul offers an exciting opportunity to work in a dynamic environment, providing exceptional customer service and ensuring the smooth operation of our equipment rental services.As a key member of our team, you will be responsible for assisting customers with their rental needs, answering questions, and...

  • Customer Service Associate

    3 weeks ago

    Kalispell, Montana, United States U-Haul Full time

    The Ideal Candidate">We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. As a Customer Service Representative, you will be the face of our company, representing us to our customers and promoting our products and services.">Responsibilities">Customer Interaction: Greet customers, answer...

  • Customer Service Advocate

    4 days ago

    Kalispell, Montana, United States U-Haul Full time

    About U-HaulAt U-Haul, we're passionate about providing exceptional service to our customers. As a Customer Service Representative, you'll be the face of our company, ensuring that every interaction is positive and memorable.SalaryWe offer a competitive salary range of $35,000 - $50,000 per year, depending on experience. Plus, with our unique 'Hire Fast, Pay...

  • Customer Service Representative

    2 weeks ago

    Kalispell, Montana, United States Kroger Full time

    About Us Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams together with one common purpose:...

  • Customer Service Representative

    4 days ago

    Kalispell, Montana, United States Panera Bread Full time

    About the RoleWe are looking for a Customer Service Representative who is passionate about delivering outstanding service and building strong relationships with our customers. If you have a knack for problem-solving and enjoy working in a fast-paced environment, we encourage you to apply.

  • Customer Service Ambassador

    4 weeks ago

    Kalispell, Montana, United States Smart Consulting Solutions Inc Full time

    Smart Consulting Solutions Inc invites applications for a Retail Sales Associate position.Salary: $45,000 - $60,000 per annum based on experience.About UsWe are a dynamic retail company that aims to deliver exceptional customer experiences. Our stores serve as the ideal backdrop for cultivating partnerships, nurturing teams, and shaping the leaders of...

  • Customer Service Representative

    7 months ago

    Kalispell, United States U-Haul Full time

    Location: 1150 US Hwy 2 E, Kalispell, Montana 59901 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    4 weeks ago

    Kalispell, Montana, United States WELLS FARGO BANK Full time

    About This RoleWe are seeking a skilled Customer Service Representative to join our Consumer, Small & Business Banking division. As a Teller in our National Branch Network, you will play a vital role in providing exceptional customer service and financial expertise to individuals and businesses.Key Responsibilities:Support customer engagement by processing...

  • Customer Service Representative

    2 weeks ago

    Kalispell, Montana, United States Five Guys Full time

    About the Job:We are looking for a Customer Service Representative to join our team at Five Guys. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests while maintaining a clean and welcoming environment.Main Tasks:Operate a cash register accurately and efficiently, processing credit card payments...

  • Customer Service Representative

    4 weeks ago

    Kalispell, Montana, United States CHS Inc Full time

    Join Our TeamAs a Cashier and Store Assistant at CHS Inc, you will play a vital role in delivering an outstanding customer experience. We are seeking highly motivated and enthusiastic individuals who share our commitment to excellence.Your Key Responsibilities:Deliver exceptional customer service, responding to queries and resolving issues in a timely and...

  • Customer Service Representative

    7 days ago

    Kalispell, Montana, United States Domino's Franchise Full time

    Job OverviewWe are seeking a motivated and detail-oriented Crew Member to join our team at Domino's Franchise. As a key member of our store, you will be responsible for providing exceptional customer service, preparing products, and maintaining a clean and organized work environment.

  • Customer Service Representative

    4 days ago

    Kalispell, Montana, United States Kroger Full time

    About Smith's Food and DrugWe're proud to be part of the Kroger family, serving customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Our commitment is to provide excellent service and high-quality products that meet our customers' needs.Our team members are passionate about food and people. We strive to create...

  • Sales and Customer Service Representative

    4 days ago

    Kalispell, Montana, United States Salvation Army U.S. Full time

    Job Summary:We are seeking a skilled Sales and Customer Service Representative to join our team at Salvation Army U.S. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions accurately, and maintaining a clean store environment. This is an excellent opportunity to...

  • Customer Service Specialist

    4 days ago

    Kalispell, Montana, United States Dermatology Associates Full time

    Company Overview: Dermatology Associates is a thriving clinic dedicated to providing exceptional care to our patients. We are committed to hiring talented individuals who share our passion for delivering outstanding patient experiences.Salary: The estimated salary for this role is $50,000 - $60,000 per year, based on national averages. This amount may vary...

Customer Service Lead

3 months ago

Kalispell, United States MOD Pizza Full time

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.

Compensation: $15.00 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings

Restaurant Captains - Shift Supervisors are also eligible for:

  • Paid sick time
  • Paid Vacation
  • FREE pizza and salad, and beverages
  • Pet insurance
  • Discounted gym membership
  • Free counseling sessions
  • Medical/dental/vision/basic life/disability
  • 401(k) retirement
Summary

As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience.

In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind.

Key Responsibilities
  • Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers
  • Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages
  • Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate
  • Keyholder responsible for cash within the shift in an accurate manner
  • Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment
  • Manage shift duties checklists and address/escalate any equipment malfunctions
  • Focus on the growth and well-being of the Squad and celebrate wins
MOD values are demonstrated when you:
  • Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress
  • Focus on finding the solution, not dwelling on the problem
  • Be generous with your time. Show patience and grace when answering questions and be of service to others
  • Express appreciation for the generosity of others
  • Show compassion, understanding, and willingness to support others without judgment
  • Play a proactive role in creating a safe environment for all customers and squad members
  • Demonstrate and embody MOD culture and standards
Required Qualifications
  • Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility)
  • Minimum of 1 year of customer service or restaurant experience
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
  • Customer service skills and a proven ability to remain calm and focused
  • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law.
Preferred Qualifications
  • Experience successfully providing on-the-job training to others in a rapidly changing environment
  • Experience as a shift lead in a retail environment


Physical Requirements

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions

High noise levels due to operations, customers and overhead music

May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

Varying schedule to include evenings, holidays and extended hours as business dictates

Will work near moving or mechanical parts

Will work inside a walk-in refrigerator and freezer

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Stories From The Journey

Nearest Major Market: Montana
Job Segment: Kitchen, Food Service, Hospitality