Patient Access Representative 32 hours Float
3 months ago
Full timeShift:
Description:
- ob Description
Mission Statement:
•We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
•To be world-renowned for passionate patient care and outstanding clinical outcomes.
Core Values:
•In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
POSITION SUMMARY:
The Patient Access Representative's (PAR) directly impacts the revenue cycle by accurately processing data relating to insurance and
demographic information following unit specific policies while maintaining current knowledge of payor insurance requirements. The
PAR may initiate the processes and assesses surgical and diagnostic patient information to be systematically available hospital wide.
The PAR meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees,
outside vendors, patients, and patient representatives.
EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:
This position requires two years of medical office or customer service experience. Participates in orientation, patient access training
program and continuing education. Updates and maintains knowledge and skills related to specific areas of expertise.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of
expertise.
SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:
Word processing skills required along with PC experience; basic mathematical skills, effective verbal and written communication and
human relations skills. Related experience in hospital registration, Eclipsys or PHS/HPF and knowledge of medical terminology
preferred.
WORK ENVIRONMENT AND HAZARDS: Clinical Setting. Exposure Class I or II; service specific.
PHYSICAL DEMANDS: Sedentary work: standing, walking and sitting for prolonged periods of time; repetitive motion of hands,
fingers, and wrists.
WORK CONTACT GROUP: All services, employees, medical staff, patients, visitors, vendors, and regulatory agencies.
SUPERVISED BY: Patient Access Coordinator
SUPERVISES: Not applicable.
CAREER PATH: Level 2, Level 3 Patient Access Representative; Coordinator, Manager
Original: January, 2011
Revised: August 2011
Revised: April 2012
General Performance Criteria: Patient Access Representative
Expectations
Criteria Exceeds Meet Below
Acquires, enters and updates patient registration information into Eclipsys system
and verifies accuracy of data. Provides information related to, but not limited to:
billing, compliance, patient rights and HIPAA.
Verifies patient insurance coverage and obtains authorizations related to the
patient's stay. Refers non-insured patients to financial counselor.
Requests and collects co-pays; deposits; issues receipts at time of payment.
Communicates with medical/clinical personnel regarding patient access, interfacility
transfers, discharge processing, reimbursement issues, authorization
requirements, surgical and diagnostic orders.
Accurately indexes patient information to HPR; interacts with IS, HIM, ASR's, to
assure optimal information flow; resolve inaccuracies and discrepancies.
Intakes MD request for patient admission; co-ordinates assignment of patients to
beds; maintains accurate bed-board status; compiles daily census.
Performs other clerical tasks to support supervisor (i.e. QA related audits).
Participates in the development of work schedule to accommodate patient flow and
meet departmental needs.
Professional and Staff Development
Supports/participates with the orientation process for new team members.
Participates in huddles, line ups, and employee meetings.
Participates in voluntary and required in-services, educational activities and
performance improvement activities.
Demonstrates appropriate conflict resolution skills with patients and colleagues.
Displays commitment of the Hospital Mission
Facilitates patient flow by directing patients to correct locations. Maintains good
relations with all customers and respects patient' rights to privacy.
Demonstrates excellent communication skills, team concepts and delivers
exceptional customer service to our patients, visitors and colleagues.
Adheres to hospital confidentiality statement.
Original
Pay Range: $17.00-$23.60 - Job Description Purpose
Job Description Purpose
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
-
Patient Access Representative 32 hours ED
1 month ago
Syracuse, New York, United States Trinity Health Full timeJob Title: Patient Access Representative 32 hours EDTrinity Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle by accurately processing patient data and maintaining current knowledge of payor insurance...
-
Patient Access Representative 32 hours Float
2 months ago
Syracuse, United States St. Joseph's Hospital Full timeEmployment Type: Full time Shift: Description: ob Description Mission Statement : •We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: •To be world-renowned for passionate patient care and outstanding clinical outcomes. Core...
-
Patient Access Representative 32 hours Float
3 weeks ago
Syracuse, United States St. Joseph's Hospital Full timeEmployment Type: Full time Shift: Description: ob Description Mission Statement : •We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: •To be world-renowned for passionate patient care and outstanding clinical outcomes. Core...
-
Patient Access Representative 32 hours Float
4 weeks ago
Syracuse, New York, United States St. Joseph's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at St. Joseph's Hospital. This role plays a critical part in the revenue cycle by accurately processing patient data and ensuring compliance with payor insurance requirements.Key ResponsibilitiesProcess patient registration information into the Eclipsys system and...
-
Patient Access Representative 32 hours Float
1 month ago
Syracuse, New York, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely processing of patient data, insurance information, and demographic details.Key ResponsibilitiesAccurately process patient registration information...
-
Patient Access Representative 32 hours Float
1 month ago
Syracuse, New York, United States St. Joseph's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at St. Joseph's Hospital. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely processing of patient data, insurance information, and demographic details.Key ResponsibilitiesAccurately process patient registration...
-
Patient Access Representative
3 days ago
Syracuse, New York, United States Trinity Health Full timeJob Summary:The Patient Access Representative plays a critical role in the revenue cycle by accurately processing patient data and maintaining current knowledge of payor insurance requirements. This position requires two years of medical office or customer service experience and involves interacting with medical staff, patients, and vendors. The ideal...
-
Syracuse, New York, United States St. Joseph's Hospital Full timeJob Summary:The Patient Access Representative plays a crucial role in the revenue cycle by accurately processing patient data, ensuring compliance with payor insurance requirements, and maintaining current knowledge of unit-specific policies. This position requires excellent communication and interpersonal skills, as well as the ability to work effectively...
-
Syracuse, New York, United States St. Joseph's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at St. Joseph's Hospital. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely processing of patient data, insurance information, and demographic details.Key ResponsibilitiesAccurately process patient registration...
-
Syracuse, New York, United States Trinity Health Full timeJob Summary:The Patient Access Representative plays a crucial role in the revenue cycle by accurately processing data related to insurance and demographic information. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will have experience in medical office or...
-
Patient Access Representative 32 hours ED
2 weeks ago
Syracuse, New York, United States St. Joseph's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at St. Joseph's Hospital. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely patient registration and insurance verification.Key ResponsibilitiesAccurately process patient registration information and verify...
-
Patient Access Representative 32 hours ED
4 weeks ago
Syracuse, New York, United States St. Joseph's Hospital Full timeJob DescriptionAt St. Joseph's Hospital, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital. Your primary responsibility will be to accurately and efficiently register...
-
Patient Access Representative 32 hours ED
4 weeks ago
Syracuse, United States St. Joseph's Hospital Full timeEmployment Type: Part time Shift: Evening Shift Description: Mission Statement : •We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: •To be world-renowned for passionate patient care and outstanding clinical outcomes. Core...
-
Patient Access Representative 32 hours ED
1 month ago
Syracuse, United States Trinity Health Full timeEmployment Type: Part timeShift: Evening Shift Description: Job Description Mission Statement: •We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: •To be world-renowned for passionate patient care and outstanding clinical outcomes....
-
Patient Access Representative 32 hours ED
3 weeks ago
Syracuse, United States Trinity Health Full timeEmployment Type:Part timeShift:Evening ShiftDescription:Job DescriptionMission Statement:•We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.Vision:•To be world-renowned for passionate patient care and outstanding clinical outcomes.Core...
-
Patient Access Representative 32 hours ED
2 weeks ago
Syracuse, New York, United States St. Joseph's Hospital Full timeJob SummaryThe Patient Access Representative plays a crucial role in the revenue cycle by accurately processing patient data and ensuring compliance with payor insurance requirements. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesVerify patient...
-
Patient Access Representative 32 hours ED
1 week ago
Syracuse, New York, United States Trinity Health Full timeJob Summary:The Patient Access Representative plays a critical role in the revenue cycle by accurately processing patient data and ensuring compliance with payor insurance requirements. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced clinical environment.Key...
-
Patient Access Representative 32 hours ED
6 days ago
Syracuse, New York, United States St. Joseph's Hospital Full timeJob Summary:The Patient Access Representative plays a critical role in the revenue cycle by accurately processing patient data and maintaining current knowledge of payor insurance requirements. This position requires two years of medical office or customer service experience and involves interacting with patients, medical staff, and outside vendors. The...
-
Patient Access Representative 32 hours ED
2 days ago
Syracuse, New York, United States Trinity Health Full timeJob Summary:The Patient Access Representative plays a vital role in the revenue cycle by accurately processing patient data, including insurance and demographic information. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will have two years of medical office or...
-
Patient Access Representative
1 month ago
Syracuse, New York, United States Trinity Health Full timeJob Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our healthcare system.Key Responsibilities:Accurately process patient registration information and verify...
