Guest Service Aide

2 months ago

Orlando, United States Marriott International Inc Full time

Job Number 24161137Job Category Rooms & Guest Services OperationsLocation JW Marriott Orlando Grande Lakes, 4040 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? beginyour purpose,belongto an amazing global?team, andbecomethe best version of you.

  • Guest Service Aide

    4 weeks ago

    Orlando, United States Marriott Full time

    Job Number 24161137 Job Category Rooms & Guest Services Operations Location JW Marriott Orlando Grande Lakes, 4040 Central Florida Parkway, Orlando, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and...

  • Guest Service Aide

    2 months ago

    Orlando, United States Marriott Full time

    Job Number 24161137 Job Category Rooms & Guest Services Operations Location JW Marriott Orlando Grande Lakes, 4040 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors...

  • Guest Service Associate

    4 weeks ago

    Orlando, Florida, United States Marriott Full time

    Job Title: Guest Service AideJob Summary: We are seeking a Guest Service Aide to join our team at JW Marriott Orlando Grande Lakes. As a Guest Service Aide, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their...

  • Guest Service Representative

    3 weeks ago

    Orlando, Florida, United States Marriott Full time

    Job SummaryAs a Guest Service Aide at Marriott, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable. Your role will involve greeting and escorting guests to their rooms, opening doors, and assisting with luggage. You will also be responsible for informing guests about property amenities,...

  • Guest Support Aide

    2 months ago

    Orlando, United States Marriott Full time

    Job Number 24160266 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Orlando Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors...

  • Guest Services Representative

    3 weeks ago

    Orlando, Florida, United States Villatel Full time

    Job SummaryVillatel is seeking a Guest Services Agent to provide exceptional guest experiences across various resort properties. This role involves engaging with guests, collaborating with departments, and providing unparalleled service to enhance guest satisfaction.Key ResponsibilitiesGuest Interaction: Assist with check-in and check-out procedures, and...

  • Guest Services Agent

    2 weeks ago

    Orlando, United States Villatel Full time

    Job DescriptionJob DescriptionVillatel, a hospitality company, is in search of a Guest Services Agent. You will be an integral part of ensuring exceptional guest experiences across various resort properties. Your role will involve engaging with guests, collaborating with different departments including operations, maintenance, dispatch, and housekeeping, and...

  • Guest Service Associate

    3 weeks ago

    Orlando, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a Guest Service Associate to join our team at Marriott International Inc. As a Guest Service Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and escort guests to their rooms, ensuring a warm and welcoming...

  • Guest Service Ambassador

    4 weeks ago

    Orlando, Florida, United States SP Plus Corporation Full time

    {"title":"Guest Service Representative","description":"Job SummaryAt SP Plus Corporation, we are committed to delivering exceptional guest experiences. As a Guest Service Representative, you will play a vital role in ensuring our guests have a memorable and enjoyable stay.Key ResponsibilitiesProvide exceptional guest service, ensuring a high level of...

  • Guest Services Manager

    3 weeks ago

    Orlando, Florida, United States Universal Helios Grand Hotel Full time

    Job SummaryWe are seeking a highly skilled Guest Services Manager to oversee the daily operations of our Bell Service, Concierge, and Club Services departments. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of customer service.Key ResponsibilitiesLead the bell staff in providing...

  • Guest Services Manager

    4 weeks ago

    Orlando, United States Disability Solutions Full time

    Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local"...

  • Guest Service Associate

    4 weeks ago

    Orlando, Florida, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Associate at Marriott International Inc, you will be responsible for providing exceptional service to our guests. Your primary role will be to greet and escort guests to their rooms, open doors, and assist with luggage storage and retrieval. You will also be responsible for communicating parking procedures to guests and ensuring...

  • Guest Service Representative

    4 weeks ago

    Orlando, Florida, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Holiday Inn Resort Orlando Suites - Waterpark. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to...

  • Guest Services Rep

    6 months ago

    Orlando, United States Vista Host Full time

    POSITION SUMMARY :A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services. Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience. Other duties may...

  • Guest Services Representative

    4 weeks ago

    Orlando, Florida, United States La Quinta Orlando - Airport North Full time

    Job Title: Guest Services AgentLa Quinta Orlando - Airport North is seeking a highly skilled Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Provide warm and welcoming service to...

  • Guest Service Ambassador

    4 weeks ago

    Orlando, Florida, United States SP Plus Corporation Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at SP Plus Corporation. As a key member of our team, you will be responsible for providing exceptional guest experiences while ensuring the highest level of service.Key ResponsibilitiesAssist guests upon arrival and departure, ensuring a smooth and efficient...

  • Guest Service Ambassador

    4 weeks ago

    Orlando, Florida, United States Bags Inc. Full time

    Job SummaryBags Inc. is seeking a highly skilled Guest Service Representative to join our team. As a key member of our resort staff, you will be responsible for ensuring the highest quality guest experience while providing exceptional service.Key ResponsibilitiesAssist guests upon arrival and throughout their stayInteract with guests in a friendly and...

  • Guest Service Ambassador

    4 weeks ago

    Orlando, Florida, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering authentic, positive, and genuine experiences to our guests. Your responsibilities will include:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering exceptional service to ensure...

  • Guest Services Coordinator

    4 weeks ago

    Orlando, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Services Coordinator to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesSupply guests with directions and information regarding property...

  • Guest Services Coordinator

    4 weeks ago

    Orlando, Florida, United States Hilton Grand Vacations Full time

    Job Title: Guest Services CoordinatorHilton Grand Vacations is seeking a highly skilled Guest Services Coordinator to join our team. As a key member of our resort staff, you will be responsible for ensuring that our guests have an exceptional vacation experience.Key Responsibilities:Coordinate daily tour assignments and rotations to ensure seamless guest...