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Guest Service Associate

4 weeks ago

Orlando, Florida, United States Marriott Full time
Job Title: Guest Service Aide

Job Summary: We are seeking a Guest Service Aide to join our team at JW Marriott Orlando Grande Lakes. As a Guest Service Aide, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Assist guests with luggage, including transporting it to and from guest rooms and designated bell areas.
  • Communicate parking procedures to guests and arrange transportation as needed.
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
  • Develop and maintain positive working relationships with colleagues and guests.
Requirements:
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • Ability to work in a fast-paced environment and provide excellent customer service.
About Us:

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing opportunities for growth and development, and we are proud to be a part of the Marriott International family.

JW Marriott is a luxury hotel brand that offers a unique work experience, where you will be part of a community and enjoy true camaraderie with a diverse group of colleagues. We offer opportunities for training, development, recognition, and a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.