Patient Access Representative 1

2 weeks ago


Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time
Job Description

Patient Access Representative 1 - Clinic
Lake Physician Group Neurology Clinic

Job Summary: Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.

Experience, Education, Training, Special Skills, and Licensure: 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience. High School or equivalent. Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Job Function:
  1. Customer Service/Patient Flow
    1. Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initative to ensure the patient experience is best in class.
    2. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
    3. Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
    4. Facilitates the patient's access to information including but not limited to MyChart access.
    5. Accurately updates patient's records as needed.
    6. Accurately enters and updates charges as necessary.
  2. Clinic Operations
    1. Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
    2. Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
    3. Meets site collection goals.
  3. Performance Excellence
    1. Actively supports the organizations performance excellence initiatives.
    2. Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
    3. Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
    4. Provides quality training and orientation for other Team Members when assigned.
  4. Other Duties As Assigned
    1. Performs other duties as assigned or requested.


#CB

  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative 1 to join our team at Franciscan Missionaries of Our Lady Health System. As a Patient Access Representative 1, you will play a critical role in ensuring that patients receive high-quality care by accurately registering patients, verifying insurance coverage, and...


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative 1 to join our team at Franciscan Missionaries of Our Lady Health System. As a key member of our healthcare team, you will be responsible for accurately and efficiently registering patients in our electronic health record system, Epic. You will also play a critical...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Re Patient Access, Clinic, Representative, Patient, Healthcare


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Re Patient Access, Call Center, Representative, Patient, Healthcare


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash....


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Franciscan Missionaries of Our Lady Health System. As a Patient Access Representative, you will be responsible for ensuring that patients receive high-quality care by accurately and efficiently processing patient registration, insurance, and...


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for accurately registering patients in our electronic medical record system, verifying patient information, and ensuring the patient's experience is best in class.Key...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations....


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryThe Clinical Access Representative is a vital member of our team at Franciscan Missionaries of Our Lady Health System. This role is responsible for ensuring a seamless patient experience from registration to billing.Key ResponsibilitiesCustomer ServiceProvide exceptional customer service to patients and families, ensuring a welcoming and courteous...


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for accurately registering patients in our Electronic Medical Record (EMR) system, verifying patient information, and ensuring the patient's experience is best in class.Key...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description Customer Service/Patient Flow Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initative to ensure the patient experience is best in class. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision. ...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job DescriptionThe Patient Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Serves as subject matter expe Patient Access, Representative, Clinic, Patient, Healthcare


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job DescriptionThe Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close...


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryThe Patient Access Representative 1 is a key member of our team, responsible for ensuring the smooth registration of patients in our Electronic Medical Record (EMR) system. This role requires attention to detail, excellent communication skills, and the ability to work accurately under close supervision.Key ResponsibilitiesValidate patient...


  • Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision....


  • Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Franciscan Missionaries of Our Lady Health System. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by efficiently registering patients, managing patient flow, and providing exceptional customer...