Temporary Sr. Customer Assistance Representative

3 months ago


Sterling, United States Enterprise Mobility Inc Full time
Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Temporary Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location: Dulles Airport (IAD) 23430 Autopilot Dr, Dulles, VA 20166

This position that pays $19 / hour.

Schedules Available:

  • Friday-Monday 1pm-12am (midnight)
  • Friday-Tuesday: 1pm-10pm
Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Some college preferred
  • Must have a minimum of 6 months of administrative or customer service experience in the last 6 years
  • Must have a valid US drivers license for a minimum of 1 year
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, and social security.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.



  • Sterling, United States Enterprise Mobility Inc Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • Sterling, United States Enterprise Mobility Inc Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • Sterling, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • Sterling, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • Sterling, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • Sterling, United States Enterprise Holdings Full time

    We are hiring now for immediate openings. Responsibilities include:Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repa Representative, Customer Service, Retail, Automotive, Customer, Vehicle


  • Sterling, United States Enterprise Full time

    Enterprise - JobID: 487852 [Customer Service Rep / Reservation Agent] As a Customer Assistance Rep at Enterprise, you'll: Take incoming calls- reservations, rate quotes, questions, etc; Provide information and resolution for customers; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide high level customer service...


  • Sterling, Virginia, United States Giant Food Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Giant Food. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our retail operations.Key Responsibilities:Provide...


  • Sterling, Colorado, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key...


  • Sterling, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and guests, providing exceptional...


  • Sterling, Virginia, United States K1 Speed Full time

    We are seeking a reliable and friendly customer service representative to join our team at K1 Speed.In this role, you will be responsible for handling customer transactions, managing the cash register, and providing excellent customer service to all guests.Key responsibilities include:Greeting customers as they arrive and processing their orders through the...


  • Sterling, Virginia, United States Master Concessionair Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our restaurant located at Dulles International Airport.Key ResponsibilitiesProvide exceptional customer service by greeting and acknowledging every customer, maintaining a clean and organized environment, and ensuring that all...


  • Sterling, United States Superior Plus Propane Full time

    Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educate and provide customers with information on our products and services, and professionally and efficiently work with customers to resolve issues in a positive manner....


  • Sterling, Colorado, United States Domino's Pizza LLC Full time

    We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional...


  • Sterling, Virginia, United States Belfort Furniture Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our customers, ensuring their satisfaction and loyalty to our brand.Main Responsibilities:Manage high volumes of customer inquiries...


  • Sterling, Virginia, United States Akina Pharmacy Full time

    Akina Pharmacy is seeking a highly motivated and compassionate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining positive relationships with patients and providers, handling inquiries, cancellations, and confirmations with a service-oriented approach.Key...


  • Sterling Heights, Michigan, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Sterling, Virginia, United States Akina Pharmacy Full time

    Job OverviewAkina Pharmacy is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and providers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Relationship Management: Build...

  • Sales Associate

    4 weeks ago


    Sterling, Virginia, United States Club Pilates Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Club Pilates. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and contributing to the overall success of our studio.Key ResponsibilitiesExecute and maintain acceptable levels of personal sales...


  • Sterling Heights, Michigan, United States Chicken Shack Full time

    We are seeking a talented individual to join our Chicken Shack family as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience.As a Customer Service Representative, you will be the face of our brand, and your interactions with customers will...