Prospect Desk Project Manager II- Remote

2 weeks ago


Arlington, United States Staples Full time
Job Description

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you'll be doing:
  • Tactical aspects include system maintenance, reporting and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements.
  • Ability to solve business problems by conducting analysis, reporting key findings, and making recommendations for solutions.
  • Conduct analytics to proactively monitor Prospect and Lead quality and drive action based on findings.
  • Participate in strategic discussions to influence senior management on business decisions surrounding enhancements.
  • Internal customer interactions - will interact on a regular basis with the Staples Business Advantage Sales Ops, Sales, Marketing, SDS/Technology and Strategy teams.
  • Will be responsible for communicating with senior level sales customers (ASDs, AVPs, VPs) regarding Prospect Desk processes and deployments.
  • Provide a support service and interface directly with the Business Development sales leaders.
  • Strategic Perspective: This individual must gain an understanding of the strategic mandates of the business and be able to interpret the results of their analysis considering the overall business strategy.
  • Change Management: Following the senior leadership approvals, this analyst is also responsible for driving their recommendations into realized gains through business adoption.
What you bring to the table:
  • Ability to manage multiple projects (requests) at once with a sense of urgency required to work in a deadline driven environment.
  • Ability to adapt to new business environments as the business need changes.
  • Strong problem-solving & analytical mindset.
  • Excellent communication skills, both oral and written.
  • Project Management knowledge with the capability to independently develop roadmaps & project plans.
What's Needed- Basic Qualifications:
  • Bachelor's degree in related field or equivalent work experience
  • 3+ years' experience in sales enablement and support, data analytics, supporting technology solutions and/or sales operations.
What's Needed- Preferred Qualifications:
  • Salesforce.com experience.
  • Advanced MS Excel and strong knowledge of Power Query, Power BI.
  • Project management certification a plus.
  • Demonstrated excellence in driving cross-functional projects and/or business improvement initiatives.
  • Experience in working with large data sets and ability to extract meaningful insights using Pivot Table and Slicer.
  • Strong Excel knowledge with the capability to develop complex formulas to identify root causes or data patterns.
We Offer:
  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more


About Us

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

  • Arlington, United States DMI Mobile Enterprise Solutions Full time

    DMI is looking for a Service Desk Analyst to support a federal customer in the DC Metro area. This candidate will be responsible for the following: Duties and Responsibilities:Answer Service Desk phones and provide Tier I-II support to users on a var Service Desk, Analyst, Customer Service, Technical Support, Technology

  • Cleared Service Desk Specialist with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago


    arlington virginia, United States Zachary Piper Solutions, LLC Full time

    Zachary Piper Solutions is currently seeking a Secret Service Desk Analyst who will support a government contract located in Falls Church, VA. The Secret Service Desk Analyst will provide Tier I and II support using ITSM ticketing system. Responsibilities for Secret Service Desk Analyst: · Troubleshoot and resolve Tier I and II incidents to include: system...


  • Arlington, United States lionheartkid Full time

    **Front Desk Administrator - Lake Arlington** Arlington, Texas / Academy Teachers & Support / Full Time Lionheart is a non-profit Christian organization committed to excellence in early childhood education. We are passionate about equipping kids to be world changers, and supporting working parents who need quality, affordable care and education for their...

  • Manager of Donor Relations

    Found in: beBee S US - 3 weeks ago


    Arlington, United States Institute for Humane Studies Full time

    Manager of Donor Relations (Remote) Job Summary: The Manager of Donor Relations is part of a wider Development Team charged with setting and reaching fundraising targets, executing on donor event strategies, and developing individual fundraising plans for current and prospective supporters in their donor portfolios. The Manager’s portfolio...


  • Arlington, United States Workforce Solutions for Tarrant Co. Full time

    Front Desk ReceptionistJob Description *Front Desk Receptionist/ Administrative Assistant* Rosa's First Quality Home Healthcare, is looking for an Administrative Assistant who can carry out day-to-day organizational tasks and facilitate efficient communication across an entire office or specific department. The Administrative Assistant will answer...

  • Senior Manager of Donor Relations

    Found in: beBee S US - 3 weeks ago


    Arlington, United States Institute for Humane Studies Full time

    Senior Manager of Donor Relations (Remote) Job Summary: The Senior Manager of Donor Relations is part of a wider Development Team charged with setting and reaching fundraising targets, executing on donor event strategies, and developing individual fundraising plans for current and prospective supporters in their donor portfolios. Both team and...

  • Cleared Service Desk Specialist with Security Clearance

    Found in: Careerbuilder One Red US C2 - 6 days ago


    Arlington, VA, United States Zachary Piper Solutions, LLC Full time

    Zachary Piper Solutions is currently seeking a Secret Service Desk Analyst who will support a government contract located in Falls Church, VA. The Secret Service Desk Analyst will provide Tier I and II support using ITSM ticketing system. Responsibilities for Secret Service Desk Analyst: • Troubleshoot and resolve Tier I and II incidents to include:...


  • Arlington, United States PBS Full time

    Position Title: Technical Support Specialist II Department: Infrastructure & Operations Corporate Area: Technology & Operations Status: Regular, Full time Exempt Manager Title: Position Overview: This position is in the Solution Center, part of the Infrastructure & Operations group, in the Software Development & Operations department of the Technology &...

  • Project Manager

    3 weeks ago


    Arlington, United States Red Cedar Solutions Full time

    Job DescriptionJob DescriptionAlankok, a joint venture between Red Cedar Solutions and RSDC-an Information Technology company, is seeking a Project Manager to join their team for the purpose of coordinating a project on a contract with the Bureau of Safety and Environmental Enforcement. As a key member of the team, the Project Manager will be responsible for...

  • Program Manager

    3 weeks ago


    Arlington, United States The Building People Full time

    Job DescriptionJob DescriptionThe Building People are seeking a qualified Program Manager to support a growing portfolio of federal government, local government, non-profit, and commercial customers – all while operating remotely. The Program Manager will have the following responsibilities: Program Manager will serve as the management representative for...

  • Deputy Service Desk Manager with Security Clearance

    Found in: Dice One Red US C2 - 4 days ago


    Arlington, United States Prism, Inc. Full time

    This hybrid position requires being onsite as needed in Arlington, VA.Must be local to Northern, VA, DC, MD PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will oversee the service desk's day-to-day operations, manage a team of technicians, and ensure that our...

  • Project Manager

    Found in: beBee S US - 2 weeks ago


    Arlington, United States Trilogy Federal Full time

    Trilogy Federal provides financial management, information technology (IT) consulting, program management services, and strategic consulting to federal agencies. Trilogy has an extensive history helping federal clients achieve their most ambitious business modernization and optimization goals with the ability to deliver targeted subject matter expertise and...

  • Project Manager

    Found in: beBee jobs US - 2 weeks ago


    Arlington, Virginia, United States Trilogy Federal Full time

    Trilogy Federal provides financial management, information technology (IT) consulting, program management services, and strategic consulting to federal agencies. Trilogy has an extensive history helping federal clients achieve their most ambitious business modernization and optimization goals with the ability to deliver targeted subject matter expertise and...


  • Arlington, United States Southern Talent Specialists Full time

    Job DescriptionJob DescriptionLinux Help Desk SpecialistTop of Form Bottom of FormTHE POSITIONThe Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers....


  • Arlington, United States BCMC, LLC Full time

    BCMC is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. In support of the customer’s strategic direction, we are looking for a qualified Cybersecurity...

  • Project Manager

    5 days ago


    Arlington, United States JCD Staffing Full time

    ** This is contingent upon award. However, this contract is due to be awarded by the end of this month with anticipated start dates as early as the second week of March. This will be a years long project. There may be SOME remote work allowed but you should be comfortable working onsite at the DoJ customer location. ** Job Description: The Project Manager...

  • Front Desk Associate

    2 weeks ago


    Arlington, United States Onelife Fitness Full time

    Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management o Front Desk, Front Desk Associate, Associate, Instructor, Hotel, Skills

  • Help Desk Manager/Knowledge Base Manager with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago


    Arlington, United States ActioNet Inc Full time

    ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. As the Help Desk/End User Support Manager is responsible...


  • Arlington, United States Snowcreek Consulting LLC Full time

    Job Description Job Description Salary: Snowcreek Consulting, LLC Senior Project Manager POSITION SUMMARY: Provide support, recommendations, and collaborate with JSP Solutions/Engineering on technical planning for future initiatives. Develop recommendations for new/emerging engineering solutions ensuring they conform to JSP IT environments. Manage, perform,...


  • Arlington, United States BCMC Full time

    Job DescriptionJob DescriptionBCMC is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. In support of the customer’s strategic direction, we are looking for a...