Help Desk Manager/Knowledge Base Manager with Security Clearance

ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia areaActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of DefenseAs the Help Desk/End User Support Manager is responsible for...

Responsibilities:• Serve as the first level Help Desk for the TEN Lab’s systems and accounts• Assist new user setup of equipment, accounts and tools• Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner• Create and maintain accurate Tickets for Help Desk activities• Good problem solving...

This hybrid position requires being onsite as needed in Arlington, VA.Must be local to Northern, VA, DC, MD PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will oversee the service desk's day-to-day operations, manage a team of technicians, and ensure that our...

Responsibilities:• Providing support to plan, coordinate, and implement the lab’s information security• Providing support for facilitating and helping the lab identify its current security infrastructure and defining future programs, design and implementation of security related to lab systems• Assisting the efforts of security staff to design,...

Our Govt client /PROGRAM is seeking an Information Systems Security Manager to support this critical customer mission. Responsibilities: • Assisting technical/management leadership on major tasks or technology assignments Establishing goals and plans that meet project objectives • Assisting in direction and control activities, having overall...

Responsibilities:- Providing support to plan, coordinate, and implement the lab’s information security- Providing support for facilitating and helping the lab identify its current security infrastructure and defining future programs, design and implementation of security related to lab systems- Assisting the efforts of security staff to design, develop,...

Responsibilities:• Serve as the first level Help Desk for the TEN Lab’s systems and accounts• Assist new user setup of equipment, accounts and tools• Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner• Create and maintain accurate Tickets for Help Desk activities• Good problem solving...

Responsibilities:• Providing support to plan, coordinate, and implement the lab’s information security• Providing support for facilitating and helping the lab identify its current security infrastructure and defining future programs, design and implementation of security related to lab systems• Assisting the efforts of security staff to design,...

Our client is seeking an Information Systems Security Manager to support this critical customer mission. Responsibilities: • Assisting technical/management leadership on major tasks or technology assignments Establishing goals and plans that meet project objectives• Assisting in direction and control activities, having overall responsibility for security...

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our...

Our client is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and...

Our Arlington VA based client is looking for Incident Managers. If you are qualified for this position, please email your updated resume in word format to Incident Manager Responsibilities: • Correlating incident data to identify specific trends in reported incidents • Recommending defense in depth principles and practices (i.e. Defense in Multiple...

Position – Assistant Contract Technical Representative (ACTR) Help Desk SpecialistLocation – Department of Navy Chief Information Officer's (DON CIO) Information Technology – Arlington, VA (Pentagon)Pay Rate – $70,000 - $80,0002 years left on the contract – contract will then go out to rebid. **Must have at least a Secret Clearance** Mindbank...

Our Arlington VA based client is looking for Incident Manager III. If you are qualified for this position, please email your updated resume in word format to Responsibilities:- Correlating incident data to identify specific trends in reported incidents- Recommending defense in depth principles and practices (i.e. Defense in Multiple Places, layered...

Our Arlington VA based client is looking for Incident Managers. If you are qualified for this position, please email your updated resume in word format to Responsibilities: • Correlating incident data to identify specific trends in reported incidents • Recommending defense in depth principles and practices (i.e. Defense in Multiple Places, layered...

Help Desk Specialist Location: Springfield, VA, 20598 Clearance: TS/SCI Job Description:The Help Desk Specialist will provide technical support and assistance to end-users regarding software, hardware, and network-related issuesThe specialist will be responsible for troubleshooting and resolving technical problems, documenting issues and resolutions, and...

Incident Manager - II Responsibilities:- Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise- Applying knowledge of the tactics, techniques, and procedures of various criminal, insider, hacktivist, and nation state threat actors to identify and validate...

Our Govt client /PROGRAM is seeking an Information Systems Security Manager to support this critical customer missionResponsibilities: • Assisting technical/management leadership on major tasks or technology assignments Establishing goals and plans that meet project objectives • Assisting in direction and control activities, having overall responsibility...

This hybrid position requires being onsite as needed in Arlington, VA.Must be local to Northern, VA, DC, MD PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal usersYou will oversee the service desk's day-to-day operations, manage a team of technicians, and ensure that our...

**Required Skills**: - Must be a US Citizen - Must have an active Secret clearance and be able to obtain a TS/SCI clearance - 8+ years of applicable, hands-on experience - Experience managing/supervising a Service Desk environment - Excellent verbal, written, and interpersonal communication skills, including ability to effectively communicate with internal...