Account Manager

3 weeks ago

Grove City, United States Securitas Security Services USA, Inc. Full time

Account Manager We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. Salary : up to $55,000 We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Requirements: Effective written and verbal communications: As the AM for Manheim Ohio, you will be interacting with dozens of people throughout the week. These will be client contacts/managers, client employees, client customers, Securitas Officers, Securitas Local Leadership, and Securitas GCA Leadership. It is imperative that an AM responds to all communication in a timely manner, and has the ability to clearly communicate Securitas programs to all parties. A strong sense of ownership: As the AM for Manheim Ohio, the amount of operational control you will have is extensive. You are in charge of adequate staffing, payroll, reducing Unbilled Over Time, operational changes to better security procedures, promotional and disciplinary action, and the majority of client facing interactions. Dedication of Time: The AM at Manheim Ohio has to be dedicated to the success of the site. This means that if there are operational weak points at the site, no matter the time or day, the AM should take it as a top priority and show up to site to fix the issue personally if delegation is not possible. Strong sense of Leadership: The AM at Manheim Ohio commands a strong and diverse team of Securitas Officers and Supervisors, and strong leadership is necessary to keep the site on track and motivate officers. Every single officer should feel confident that the Account Manager has their back and serves as a support between Officers and Higher Level Leadership. Subject Matter Expertise: The AM at Manheim Ohio should be an expert at all operational processes required for the site to run. You may need to jump in on a post to assist during busy times or light staffing. Flexibility: The AM at Manheim Ohio is expected to be present during business hours, but schedule flexibility is recommended so all officers, on all shifts and all days, feel the presence and dedication of the AM. This will show both Securitas and the Client of your dedication to the success of your site as a whole. Are you interested in being part of our Team? • Apply quickly and efficiently online • Interview from the convenience of your own home • Weekly pay • Competitive benefits • Flexible schedules With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. See a different world. EOE/M/F/Vet/Disabilities About Us Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. About the Team Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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