Front Office
4 weeks ago
Job Type
Full-time
Description
We are seeking a friendly and organized Medical Front Office Receptionist to manage our front office operations. This role is crucial in ensuring a positive experience for our patients from the moment they walk through the door.
Overall Responsibility
Receives patients, collects required records/payments, answers questions, and provides directions. Serves as liaison between patients and clinic staff. Understands services provided by individual clinicians.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Check in patients
Log in films received
Verify no show appointments
Collect balance payments, patient co-payments/co-insurance and surgery fees
Schedule walk-in patients
Verify daily cash logs
Maintain lobby area
Serve as liaison between patients and medical assistants
Obtains E & B when needed
Scanning - Documents/ID's/Insurance cards/verify claims address
Partial CPQ Data entry (Bubble)
Update MBC Form once per year
Requirements
Skills and Attributes
Good communication skills
Good organizational skills
Empathetic, proactive and strong commitment to delivering an exceptional customer/patient service
Good computer skills (scan, print, copy, file, email, eCW, charges)
Education and/or Experience
High school diploma or general education degree (GED); and twelve to eighteen months related experience and/or training; or equivalent combination of education and experience
Salary Description
$18-$24
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