Insurance Customer Service Representative

4 weeks ago


Eagle Grove, United States TCINS Full time

THE ROLE The Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Provide current clients and prospects with quality service, assist agency with prospecting and sales activities. ESSENTIAL JOB DUTIES Provide clerical assistance to agency producers Assist on special projects Round out accounts by cross-selling additional coverage or policies to agency clients. Quoting possible personal, farm and commercial changes for premium differences Responsible for the customer service needs of the office’s personal, farm, commercial, life insurance and health clients. Process personal, farm, commercial, life and health policy changes and cancellations. Proof all changes and cancellations. Process company correspondence. SKILLS · Highly professional with unquestionable integrity and moral character · Attention to detail · Ability to communicate effectively across a diverse organization and client base · Ability to prioritize, be flexible, respond to change environments · Strong listener and works well with people · Ability to work in a fast-paced environment · Service oriented and self motivated PERKS OF JOINING TOWN & COUNTRY INSURANCE · Five day work week · Competitive pay and benefit package · Professional and friendly co-workers · Generous paid time off · 401(k) matching · Wellness reimbursement Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com We look forward to working with you First State Bank/Town & Country Insurance Agency is an EO Employer - M/F/Vets/Disabled #J-18808-Ljbffr



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