We have other current jobs related to this field that you can find below
-
Senior Success Consultant- Healthcare
2 months ago
Chicago, United States Qualtrics Full timeAt Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...
-
Consultant in Healthcare Finance
5 days ago
Chicago, Illinois, United States Claro Healthcare, LLC Full timeCompany: Claro Healthcare, LLCPosition: Finance ConsultantClaro Healthcare, LLC is a distinguished consulting firm dedicated to delivering strategic insights and solutions tailored for the healthcare sector. With extensive expertise, we focus on areas such as Business Strategy, Financial Planning, and Operational Analytics.As a Finance Consultant at Claro...
-
Chicago, Illinois, United States Healthcare Nursing Centers Full timePosition: Senior Legal Consultant Healthcare Nursing Centers is actively seeking a Senior Legal Consultant to enhance our support for a diverse range of healthcare clients. The ideal candidate will possess substantial experience in the healthcare sector, particularly in long-term care. Key Responsibilities: Provide comprehensive legal guidance on...
-
Senior Delivery Consultant
5 days ago
Chicago, Illinois, United States Health Care Service Corporation Full timeAt Health Care Service Corporation (HCSC), we empower our employees to achieve their full potential through curated development plans that foster growth and rewarding careers. We are a purpose-driven company dedicated to investing in the professional development of our team members.Job Summary:As a Senior Delivery Consultant, you will play a pivotal role in...
-
Healthcare Project Manager-Consultant
3 weeks ago
Chicago, United States PCG INTERNATIONAL INC Full timeJob DescriptionJob DescriptionDescription:PCG Consulting Group is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. We are currently seeking a highly skilled and motivated Healthcare Project Manager to join our healthcare audit and process...
-
Marketing Consultant
1 week ago
Chicago, United States Procom Full timeMarketing Consultant - Senior Intro The Marketing Consultant - Senior will provide operational and coordination support for internal and external events across all Lines of Business for our financial client. This role involves managing event logistics, vendor sourcing, and venue negotiations to ensure successful events that meet client expectations. ...
-
Chicago, Illinois, United States ECG Management Consultants Full timeAbout the Role:As a healthcare consultant or senior consultant at ECG Management Consultants, you will be an integral part of our team, working closely with industry leaders to drive innovation and excellence in the healthcare sector.Key Responsibilities:Analyze complex data to inform client recommendations and drive business growth.Develop and implement...
-
Senior Analytics Consultant
1 month ago
Chicago, United States Motion Recruitment Full timeSenior Analytics Consultant This award-winning, Fortune 500 Health Care provider is seeking a detail-oriented, full-time Senior Analytics Consultant to join their Health Economics team. In this hybrid position, you will be tasked with developing forecasts and strategic plans based on data analysis and market knowledge, analyzing financial and health data,...
-
Chicago, Illinois, United States Kalderos Full timePosition OverviewAbout KalderosAt Kalderos, we are dedicated to developing innovative technologies that enhance transparency, trust, and fairness within the healthcare sector, particularly in pharmaceutical pricing. Our success is defined by our ability to empower the healthcare community to prioritize improving patient health.Role SummaryAs a vital member...
-
Chicago, Illinois, United States ECG Management Consultants, Inc. Full timePosition OverviewECG Management Consultants, Inc. stands as a leader in healthcare consulting across the United States. Our commitment to excellence drives us to seek individuals who share our high standards and dedication to quality.Why Choose ECG: Meaningful ConsultingAt ECG, your contributions can significantly influence the healthcare landscape. We are...
-
Senior Analytics Consultant
1 month ago
Chicago, United States Motion Recruitment Full timeSenior Analytics Consultant This award-winning, Fortune 500 Health Care provider is seeking a detail-oriented, full-time Senior Analytics Consultant to join their Health Economics team. In this hybrid position, you will be tasked with developing forecasts and strategic plans based on data analysis and market knowledge, analyzing financial and health data, as...
-
Healthcare Actuarial Managing Consultant
1 day ago
Chicago, Illinois, United States Guidehouse Full timeAbout the RoleGuidehouse is seeking a highly skilled Actuarial Managing Consultant to join our team in a dynamic and fast-paced environment. As an Actuarial Managing Consultant, you will play a key role in managing projects from cultivation to completion, leading team meetings, and guiding, managing, and coaching Consultants and Senior Consultants.Key...
-
XM Success Senior Consultant
2 months ago
Chicago, United States Qualtrics Full timeAt Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...
-
XM Success Senior Consultant
2 months ago
Chicago, United States Qualtrics Full timeAt Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...
-
FHIR Consultant
3 weeks ago
Chicago, United States Infosys Full timeInfosys is seeking an enthusiastic Senior Business Analyst with proven requirement gathering skills and have experience in preparing technical requirement documents based on the information gathered in technical workshops. This position will be an expert contributing to different phases of the consulting lifecycle; involved in business process consulting;...
-
FHIR Consultant
3 weeks ago
Chicago, United States Infosys Full timeInfosys is seeking an enthusiastic Senior Business Analyst with proven requirement gathering skills and have experience in preparing technical requirement documents based on the information gathered in technical workshops. This position will be an expert contributing to different phases of the consulting lifecycle; involved in business process consulting;...
-
Senior Recruitment Consultant
1 month ago
Chicago, United States Michael Page US Full timeAbout Our Client If you're looking for a long-term career you've found the right place. This is a company to build a career at; one you're proud of, one that grows you personally, professionally, and financially - all while changing the lives of others. Michael Page is a metrics-driven environment; you put in the work, you see the result. What makes our...
-
Healthcare Consulting Manager
4 days ago
Chicago, Illinois, United States AArete Full timePosition OverviewAs a Healthcare Consulting Manager at AArete, you will play a pivotal role in our innovative consulting environment. AArete is renowned for its unique culture that fosters excellence and empowers its employees.Why Choose AArete?We are a globally recognized management and technology consulting firm with a commitment to excellence, derived...
-
XM Success Senior Consultant
2 weeks ago
Chicago, United States Qualtrics Full timeAt Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...
-
Chicago, United States Huron Full timeThe Opportunity Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our...
Senior Success Consultant- Healthcare
2 months ago
Senior Success Consultant- Healthcare
Why We Have This Role
The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent
How You'll Find Success
Learn and leverage a market-leading product and understand the complexities of our solution
Flexible and adaptable - You enjoy working in a fast pace, high growth environment
Highly communicative and influence effectively, creating trust at the team level
How You'll Grow
Develop and leverage deep Qualtrics product knowledge to drive customer program maturity, platform adoption, and expansion opportunities. You'll be enabled to demo and shape foundational components of an XM program to best assist your customers
Develop and implement standard XM methodologies across a variety of use cases and industry verticals
Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
Things You'll Do
Serve as the long-term customer relationship manager and product expert to mature, renew, and expand XM programs throughout the life of the partnership
Work with customers to define and document stakeholder's business requirements, understand key business challenges and develop the customer's vision into a value-based solution.
Build and maintain multi-level client stakeholder relationships to ensure customer health and to drive expansion within existing accounts as program needs mature from the delivery of our key offerings.
Provide polished and timely client communication and responsive follow-through on all issues, actions, and escalations.
Partner closely with Account Executives to build account plans and strategies to accelerate growth and XM maturation
Prepare content that educates users on how to fully utilize the platform and understand what to expect from our product roadmap
Champion customer needs internally and mobilize other Qualtrics resources to to maximize customer impact
Plan, negotiate, and execute the renewal strategy through informal account management and formal RFP responses
Monitor Customer Health Metrics and take action to mitigate risk and capitalize on opportunities
What We're Looking For On Your Resume
Bachelor's degree with 4-10 (dependent on role we're hiring for) years of experience in a management consulting, CX, CS or technical account management role, OR a master's degree with 3+ years' experience in a management consulting, CX, CS or technical account management role
Track record of success in building customer relationships at multiple levels of a clients' organization
Proven experience leveraging industry best practices, program operationalization, and insight driven suggestions to mature Customer facing programs
Technical understanding of data integrations
Experience with data analytics & visualizations
Strong communication skills including written, analytical, presentation and verbal (English- Must, Foreign Languages- Plus) with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices
Willingness to travel up to 25% or as customer requires (dependent on role we're hiring for)
What You Should Know About This Team
We have a passion for solving customer challenges coupled with a commitment to customer experience and satisfaction
We love to collaborate with teams across the organization while also being able to work independently and be a self-starter
A passion for technology and the ability to properly explain technical tasks to non-technical stakeholders
#J-18808-Ljbffr
