IT Help Desk Coordinator

3 weeks ago


New York, United States Latitude Full time
Job Description:

* Perform advanced-level analyzing and troubleshooting of hardware and software issues.

* Plan, design and implement technology rollouts that may require off-hours or weekend work.

* Perform server and user account administration including managing network security for files and folders.

* Overall responsibility for local Audio-Visual (AV) and other office technology and supplies

* Perform group policy administration.

* Design and support SharePoint sites.

* Utilize Office 365 tools such as Power Apps and Power Automate.

* Develop and provide technology training and documentation to Judiciary staff and judges, and consult with service providers, vendors, and contractors.

Qualifications:
  • At least one year of professional office experience
  • Must be a US citizen
  • Must be able to assist with junior level IT functions
  • Basic IT knowledge
  • Must be able to work onsite 5 days a week
  • Familiarity with basic networking concepts
  • Prior experience supporting Microsoft 365
  • Available to be on call rotation
  • Excellent communication skills
  • Detail oriented in order to keep relevant notes on tickets
  • Highly organized to keep Help desk tickets order
  • Ability to diagnose and resolve basic computer technical issues


  • New York, United States Lincoln IT Full time

    Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities Provide phone support and remote remediation for workstation issues...


  • New York, United States Lincoln IT Full time

    Job DescriptionJob DescriptionJob OverviewWe are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. ResponsibilitiesProvide phone support and remote...


  • New York, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionJob Description:* Perform advanced-level analyzing and troubleshooting of hardware and software issues.* Plan, design and implement technology rollouts that may require off-hours or weekend work.* Perform server and user account administration including managing network security for files and folders.* Overall responsibility for...


  • New York, United States TeamLogic IT of Colorado Springs Full time

    Step into a role where technology and collaboration unite and become the essential bridge that connects our clients with the innovative solutions they seek. As a Level 1 Help Desk Technician, your impact goes beyond mere support; you'll be a catalyst, a thinker, and an integral part of a team that thrives on empowering others. About TeamLogic IT TeamLogic...


  • New York, United States System Soft Technologies Full time

    SKILLS/COMPETENCIES: Proficient in utilizing essential functions of relevant software, hardware, and equipment. Experienced in delivering exceptional customer service. Skilled in troubleshooting and providing help desk support. Capable of problem analysis and effective problem-solving. Able to comprehend and interpret various documents including software...


  • New York, United States TWO95 International Full time

    Title: IT Help Desk Technician Duration: 6+ Months Contract Location: Manhattan, NYC Rate: $OPEN Requirements 6+ Years Experience Implemented processes and procedures Manage targets and KPIs for Help desk Setup, configured and on-going management of reports for Help desk. Reports dashboard Handling tickets and advanced customer queries First...


  • New York, United States God's Love We Deliver Full time

    The Help Desk Technician supports desktop, laptop, phone, and related infrastructure systems for God’s Love We Deliver, focusing on user support. This person works closely with the Systems team, vendors, and third-party consultants to ensure IT systems function to a level that meets staff needs. Key duties include responding to IT tickets, preparing...


  • Manhattan, New York, United States Two95 International Inc. Full time

    Title: IT Help Desk Technician Duration: 6+ Months Contract Location: Manhattan, NYC Rate: $OPEN Requirements 6+ Years Experience Implemented processes and procedures Manage targets and KPIs for Help desk Setup, configured and on-going management of reports for Help desk. Reports dashboard Handling tickets and advanced customer queries First...

  • Help Desk Analyst

    5 days ago


    New York, United States Storij Inc. Current Openings Full time

    Job DescriptionJob DescriptionDescription:THIS IS A REMOTE POSITIONThe So Company is looking for a consultant to join our expanding team that provides content, usability, and development services to federal, state, and local government ‘agencies and private sector organizations. This opportunity is for a disciplined, flexible, and empathic consultant whose...


  • New York, United States HumanHire Full time

    HumanHire are seeking a highly motivated and organized Front Desk Coordinator. You will play a pivotal role in ensuring the smooth operation of the practice by providing exceptional client service, managing billing functions, overseeing operational tasks, and coordinating admini...


  • New York, United States Adaptation Full time

    We are looking for multiple Help Desk/IT Product Support Representatives to join our team to help support a large IT Support Team program. **Location**:This position will be on-site 5 DAYS in Lower Manhattan ***Job Requirements**: - Outstanding verbal and written communication skills required to relay technical requirements between lane technicians,...


  • New York, United States Adaptation Full time

    We are looking for multiple Help Desk/IT Product Support Representatives to join our team to help support a large IT Support Team program. **Location**:This position will be remote temporarily, then eventually moving to onsite in Manhattan. **Shifts Available**: **1. 11PM - 8AM Days to be determined** - ** Job Requirements**: - Outstanding verbal and...

  • Technical Help Desk

    2 days ago


    New York, United States System Soft Technologies Full time

    This role is 100% Remote. This is an IT Help Desk role for the HEALTHCARE Industry. Comments/Notes: 100% remote 6 month CTH (Will convert or extend depending on performance) 5 positions class starts in February 18/hr pay Job Description: Position Purpose The CSRM IS Technical Support Specialist serves as a resource and local primary point of contact for...

  • Help Desk

    6 days ago


    New York, United States Eleven Recruiting Full time

    About Eleven Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in...


  • New York, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary  Our client is a leading CPA Firm located in Brooklyn, NY (with 5 other locations) and they are in immediate need of a Level I or II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. Duties & Responsibilities New User...


  • New York, United States The Personnel Consulting Group Full time

    Job Title: Desktop Support Specialist We are seeking a Desktop Support Specialist to join our team and provide technical support to our internal employees. The ideal candidate will have a passion for technology, excellent communication skills, and a desire to learn and grow in a fast-paced environment. Responsibilities: Respond to support requests from...


  • New York, United States TEKConn, Inc. Full time

    Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the...


  • New York, United States TEKConn, Inc. Full time

    Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the...


  • New York, United States TEKConn Services Inc. Full time

    Job DescriptionJob DescriptionAre you looking for a position where you can grow technically and professionally?Do you like learning new technologies and helping people resolve computer problems?We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite...


  • New York, United States TEKConn Services Inc. Full time

    Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of...