Director, Process Improvement

4 weeks ago

Farmington, United States Walmart Full time
Position Summary...

What you'll do...

Global People

Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models, and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management.

From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence.

What you'll do...

As the Director, Process Improvement Associate (Employee) Relations you'll leverage your industry knowledge in employee and labor relations to enhance the associate experience at Walmart. You will be responsible for driving initiatives to redesign key processes and programs across associate and labor relations to promote the strong relationship between our leaders and associates.

You will consult with cross-functional teams to gain alignment on improvement solutions and effectively communicate changes to key stakeholders. You will analyze data, evaluate key components of the business, and provide overall direction to your team in developing improvement solutions to address gaps and opportunities. This role involves continuous evaluation and updating of practices to ensure simple, executable, and sustainable program processes.

The ideal candidate for this role will be an innovative, collaborative and progressive leader with exceptional business acumen and the ability to translate business challenges into actionable solutions in a highly complex and rapidly evolving environment. You are someone who builds trust and credibility and inspires associates across the business. This is an exciting opportunity for a passionate professional who is resourceful and approachable while also having the ability to influence and lead significant change .

You'll sweep us off our feet if ...

  • You have extensive experience in associate (employee) and labor relations - creating and implementing workplace processes that promote strong relationships between leaders and associates.
  • You have a proven track record and experience in driving process improvement and delivering sustainable solutions.
  • You have excellent communication and interpersonal skills to influence a variety of audiences.
  • You have strong analytical skills and the ability to analyze data and evaluate key components of the business.
  • You have a deep understanding of industry best practices and the ability to build constructive and effective relationships with a broad and diverse group of stakeholders.
  • You can attract and develop a highly skilled and engaged workforce.
  • You have experience with utilizing agile methodologies.
You'll make an impact by ...
  • Driving initiatives to redesign key business functions, processes, and programs to achieve business goals and objectives .
  • Evaluating and updating current process and practices on a continuous basis while developing improvement solutions that are simple, executable and sustainable for future use.
  • Cultivating an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices.
  • Driving process improvement programs, evaluating improvement needs, and providing guidance on company policies and procedures.
  • Driving global projects, influencing strategies and best practices, and driving solutions for cross-functional team processes.
  • Providing overall direction by analyzing business objectives , developing and implementing business strategies, and capitalizing on improvement opportunities.


The above information has been designed to indicate the general nature and level of work performed in the role . It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 5 years' experience in consulting, project management, business strategy, or related area OR 7 years' experience in consulting, project management, business strategy, or related area. 2 years' experience leading cross functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Project Management, Strategic Planning

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification, Project Management - Project Management Professional - Certification
Primary Location...
508 SW 8TH ST, BENTONVILLE, AR 72712, United States of America

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