Salesforce Administrator- REMOTE
4 weeks ago
This position is to support the Department of Energy in San, Antonio TX
*FULL TIME TELEWORK POSITION* - Must be located in San Antonio Area.
Must be able to obtain Public Trust- US Citizenship Required.
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
Provide advanced administration support for Salesforce.
Resolve escalated issues.
Handles user requests for system needs and upgrades that are unique or complex and require additional research.
Implements various applications of a highly complex nature.
Optimize system performance.
Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Collaborate with cross-functional teams to implement complex configurations and enhancements.
Conduct thorough troubleshooting and provide guidance to Tier 1 and Tier 2 administrators.
Applies scripting methodologies to automate related tasks.
Minimum Qualifications
Bachelors Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
5+ years of experience in information technology, systems administration or other IT related field.
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