Account Manager

2 weeks ago

San Diego, United States WorldStrides Full time

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.

Job Description

The Account Management team is a collaborative and development focused team that cares about, supports, and learns from each other. The Account Manager position for WorldStrides is responsible for preparing Program leaders for departure, maintaining the relationship established current clients and cultivating the relationship with new clients inherited. The Account Manager will be expected to uphold a high level of service to increase client retention and support the growth of future sales.

What You will do as an Account Manager:

  • Provides excellent customer service and develops strong relationships with Program Leaders during their pre-departure travel timeline.
  • Responds to inquiries or requests promptly via phone or email; problem solves quickly and creatively on behalf of Program Leaders.
  • Partners closely with Sales to ensure we retain business and improve customer retention with existing accounts; post-departure the client is passed back to sales for reselling.
  • Maintains regular contact by phone, email, video, and text with Program Leaders, engaging with them to prepare for travel.
  • Completes Pre-departure tasks promptly and communicates tour updates as needed.
  • Works closely with Product Management to assist in supporting all tour logistics.
  • Maintains consistent and effective communication between Product Management and Program Leaders at all times to ensure that all travel details are completed.
  • Works effectively and in tandem with Program Associates and Financial Service Representatives and any other internal customer within WorldStrides.
  • Educates self on all relevant tours and all brands supported. Comprehends the student travel industry with interest to learn more about our competition as it compares to each supported brand.
  • Supports all policies and procedures and overall business strategies of WorldStrides.
  • Assumes additional responsibilities as requested.

Work Perks

  • Fun & driven environment.
  • Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
  • 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start - accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
  • Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
  • Opportunities for paid and discounted travel.
  • Flexible work schedule providing on-site, remote, and virtual office opportunities.
  • Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
  • Fitness Center and cafe onsite at select locations.
  • Employee Assistance Program (EAP)
  • Paid Parental, Caregiver, and Disability leave.
  • Team Member Discount Program

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Home Office - US

Location: Remote in the Eastern time zone (preferred).

  • Positive, solution-oriented attitude.
  • Excellent time management and organizational skills.
  • Ability to work in a fast-paced, deadline-oriented, data-driven environment.
  • Strong interpersonal skills - excellent verbal and written communication skills, with a professional telephone and video call demeanor.
  • Keen attention to detail - must be able to visually proof documents.
  • Proficient in computer skills and ability to learn new technologies with appropriate support and training.
  • Ability to balance customer service expectations with business considerations.
  • Experience in customer relationship management and customer service environment (including restaurants) a plus.
  • College degree preferred or 2-3 years of customer service experience.
  • Willingness to expend time commitment as necessary.
  • A love for traveling and belief in the value of travel in helping students understand the world.
  • Adaptable to frequently changing systems and workloads and can thrive in a fast-paced environment.

Eligible

  • Accounting Manager

    4 weeks ago

    San Diego, United States Regal Executive Search Full time

    DUTIES AND RESPONSIBILITIES: Ensure company's compliance with FAR, CAS, GAAP and internal policies and procedures. Oversee government accounting and compliance matters for the GA home office and two government contracting entities. Including: Prepara Accounting Manager, Accounting, Manager, Government, Account, Management, Staffing

  • Accounting Manager

    2 weeks ago

    San Diego, United States Ledgent Full time

    Seeking bilingual English and Korean Accounting Manager who will lead and manage the daily functions of our accounting department. This role is responsible for overseeing financial activities, including preparation of financial statements, managing cash flows, and ensuring compliance with accounting standards. The Accounting Manager will collaborate closely...

  • Accounting Manager

    4 days ago

    San Diego, United States Thermo Fisher Scientific Full time

    Perform monthly closing activities including journal entries, accruals, reporting and analysis. Ensure compliance with Corporate Accounting Policies and Sarbanes-Oxley requirements. Manage and oversee the day-to-day accounting operations, Revenue, Accounting Manager, Accounting, Manager, Operations, Financial, Manufacturing

  • Account Manager

    1 month ago

    San Diego, California, United States Hiring Now Full time

    We re looking for an Account Manager to cover the Western Region of the U.S.The position is based out of California.Here's an opportunity to work autonomously from home.Competitive salary with a car allowance and full benefits at affordable cost. TheAccount Manager is a company employee who is tasked with operational duties within a broad area.The position...

  • Account Manager

    4 weeks ago

    San Diego, United States Triden Group Full time

    Company Description Triden Group is a cybersecurity company located in San Diego, CA. We specialize in providing innovative and intelligent defense against cyber threats. As the landscape of cybersecurity evolves, we prioritize staying ahead of the latest risks by offering creative and effective solutions. Our team of skilled experts employs a holistic...

  • Accounting Manager

    4 weeks ago

    San Diego, United States Sempra Infrastructure Full time

    Primary Purpose The Parent Accounting Manager is responsible for overseeing all accounting and accounting-related reporting activities for Sempra Infrastructure's Parent functions. Acts as team lead for the monthly accounting close and complies with accounting policies and procedures and ensures that company transactions are recorded in accordance with...

  • Accounting Manager

    4 weeks ago

    San Diego, United States Prmech Full time

    The Accounting Manager will work directly with the Controller. Regular and thorough communication with Project Managers Strong organizational skills, able to work independently to meet deadlines Advanced Microsoft Excel skills managing large workbooks Critical thinker with problem solving skills using research & analytics as well as by a team...

  • Accounting Manager

    2 weeks ago

    San Diego, California, United States Sempra Infrastructure Full time

    Primary Purpose The Parent Accounting Manager is responsible for overseeing all accounting and accounting-related reporting activities for Sempra Infrastructure's Parent functions. Acts as team lead for the monthly accounting close and complies with accounting policies and procedures and ensures that company transactions are recorded in accordance with...

  • Accounting Manager

    4 weeks ago

    San Diego, United States Brilliant Corners Full time

    Location: San Francisco, California, United States - Finance - Full time Salary: $105,000 Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We are...

  • Account Manager

    2 weeks ago

    San Diego, United States Kuraray America , Inc. Full time

    Morrison Hershfield is a multi-disciplinary consulting engineering and management firm located throughout the US and Canada. We are a dynamic, employee-owned, team-oriented firm with a diverse project list that ensures you will be working on exciting, high-profile and challenging projects. For more than 75 years, the people at Morrison Hershfield have been...

  • Accounting Manager

    1 week ago

    San Diego, United States Recooty Full time

    Del Mar Firm Seeks Accountant! We are Wastvedt & Company, one of the leading CPA and Tax firms in both San Diego, CA and Denver, CO. Headquartered in Del Mar, we take great pride in not only being our clients’ trusted advisors but partners in their long-term tax strategy. Our personalized approach to every clients’ specific needs creates value with both...

  • Account Manager

    1 month ago

    San Diego, United States Triden Group Full time

    Company Description Triden Group is a cybersecurity company located in San Diego, CA. We specialize in providing innovative and intelligent defense against cyber threats. As the landscape of cybersecurity evolves, we prioritize staying ahead of the latest risks by offering creative and effective solutions. Our team of skilled experts employs a holistic...

  • Accounting Manager

    7 days ago

    San Diego, United States Prmech Full time

    The Accounting Manager will work directly with the Controller. Regular and thorough communication with Project Managers Strong organizational skills, able to work independently to meet deadlines Advanced Microsoft Excel skills managing large workbooks Critical thinker with problem solving skills using research & analytics as well as by a team mentality ...

  • Accounting Manager

    2 weeks ago

    San Diego, California, United States Eastridge Full time

    Join Our Team as a Construction Accounting ManagerEastridge Workforce Solutions, a leading provider of workforce management solutions, is committed to connecting skilled professionals with fulfilling career opportunities. We are currently partnering with a dynamic, small-scale construction company based in downtown San Diego to find a dedicated and...

  • Accounting Manager

    2 weeks ago

    San Diego, United States Proven Recruiting Full time

    High-Impact Accounting Manager in Energy/Green Tech - Hybrid Are you looking to break into a new industry? This mission-driven company is looking for someone that is eager, driven, and motivated to lead. This role provides you with the opportunity to make a strong impact as a leader to the existing Accounting team and report directly to the CFO. If you're...

  • Accounting Manager

    1 week ago

    San Diego, United States Proven Recruiting Full time

    High-Impact Accounting Manager in Energy/Green Tech – Hybrid Are you looking to break into a new industry? This mission-driven company is looking for someone that is eager, driven, and motivated to lead. This role provides you with the opportunity to make a strong impact as a leader to the existing Accounting team and report directly to the CFO. If...

  • Accounting Manager

    1 week ago

    San Diego, United States Home Start Inc Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONTitle: Accounting ManagerClassification: ExemptSupervised By: CFO Guided by our mission to assure the safety and resiliency of children by strengthening families and their communities, Home Start, Inc., a non-profit child abuse prevention and treatment agency, has strengthened and developed San Diego’s families,...

  • Accounting Manager

    3 weeks ago

    San Diego, United States Home Start Inc Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONTitle: Accounting ManagerClassification: ExemptSupervised By: CFO Guided by our mission to assure the safety and resiliency of children by strengthening families and their communities, Home Start, Inc., a non-profit child abuse prevention and treatment agency, has strengthened and developed San Diego’s families,...

  • Account Manager

    4 weeks ago

    San Diego, United States GG Homes Full time

    Job Description Job Description Salary: $225,000+ Account Manager - GG Homes | San Diego, CA Are you ready to shape the future of real estate investment? Join GG Homes as an Account Manager and make a significant impact by connecting with high-power investors, negotiating deals, and driving innovative outcomes. About Us: At GG Homes, we are visionaries in...

  • Account Manager

    4 weeks ago

    San Diego, United States GG Homes Full time

    Account Manager - GG Homes | San Diego, CA Are you ready to shape the future of real estate investment? Join GG Homes as an Account Manager and make a significant impact by connecting with high-power investors, negotiating deals, and driving innovative outcomes. About Us: At GG Homes, we are visionaries in the real estate industry, dedicated to creating...