Customer Service Representative

1 week ago


Livonia, United States Padnos Full time
Overview

The position of buyer / inside sales representative will be responsible for the procurement of vehicles. This dynamic position will have the ability to create, sustain and complete transactions all over the United States, via the technology and software provided to them. Cold calling will not be necessary as all leads will be provided.

The Inside Sales Representative will be given KPI's to aim for. This position will require about 80% of their time on the phone talking with customers who are looking to scrap their vehicles. The Inside Sales Representative will be responsible for negotiating prices, scheduling vehicle pick ups and continuing the relationship until.

Accountabilities

  • Outline the core responsibilities of the position. Make sure the list of responsibilities is detailed but concise. Be sure to emphasize the duties that may be unique to PADNOS. Answer the following questions in this section:

  • What does success look like in this position?
  • How does this position turn the flywheel?
  • What are the Rock Goals for this position?
  • Does this position have any Annual Sand, if so define?
  • What programs and/or tools will this position be utilizing?

Outcomes

  • Utilize this section to define expectations to the above accountabilities section by answering the following question - "How is success defined and measured in this position?" Outline weekly, monthly, quarterly, and annual desired outcomes.

  • Weekly:
  • Monthly:

  • Quarterly:
  • Annually:

  • Be specific - add metrics and specific KPIs expected of this position, link to Rock Goals

Qualifications

  • 1-3 years inside sales / phone sales experience
  • 1 year experience handling a high call volume
  • Demonstrated ability to maintain client's satisfaction and build relationships
  • Automotive, logistics and freight knowledge a plus
  • Strong verbal and written communication skills

  • Positive attitude and ability to adapt with change
  • Must be able to multi-task among multiple platforms
  • Must have reliable and dependable transportation
  • Must have the ability to work a 40+ a week, overtime and occasional Saturday's
  • Hourly base pay, plus commission structure

Competencies

What characteristics and skills should an applicant be able to demonstrate in order to efficiently and successfully perform this position? Use this section to list "soft" skills that are desired for this position. "Soft" skills are personal attributes that support situational awareness and enhances an individual's ability to perform a job. Utilize the list of "soft" skills below to include in your job description:

  • Analysis/problem solving
  • Customer orientation

  • Building relationships
  • Strategic/critical thinking
  • Teamwork/collaboration
  • Leadership
  • Communication

  • Judgement/decision making
  • Planning and organization
  • Personal motivation
  • Flexibility/adaptability
  • Time management

PADNOS is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law. #ind123

Be a part of the green movement and join PADNOS today

PADNOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, weight, height, sex, sexual orientation, marital status, national origin, age, genetic medical information, protected veteran status, or disability status.

Other details
  • Job Family Sales
  • Job Function Account/Buyer
  • Pay Type Hourly

Apply Now

  • Livonia, Michigan, United States Tammy Golston - State Farm Agent Full time

    Job Title: Customer Service Representative">About the Position:">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in establishing strong relationships with customers and providing them with exceptional...


  • Livonia, Michigan, United States Sodexo S A Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Sodexo. As a key member of our food service operation, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients. Your role will involve operating the cash register, handling transactions, and maintaining a clean and...


  • Livonia, Michigan, United States Aimbridge Hospitality Full time

    About the Role">We are seeking a highly skilled Customer Service Representative to join our team at Hyatt Place Detroit/Livonia. This is an exciting opportunity for a motivated and customer-focused individual to provide exceptional service to our guests.Key Responsibilities:">">Greet and register guests, providing them with a warm and welcoming...


  • Livonia, United States Boundless Promotions Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...


  • Livonia, Michigan, United States Binson's Hospital Supplies Inc. Full time

    As a Customer Service Representative with Binson's Medical Equipment & Supplies, you will be the first point of contact for our patients and customers. Your primary responsibility will be to ensure that every interaction is positive and memorable. This role requires excellent communication skills, both written and verbal, as well as the ability to multitask...


  • Livonia, United States Padnos Full time

    Overview The position of buyer / inside sales representative will be responsible for the procurement of vehicles. This dynamic position will have the ability to create, sustain and complete transactions all over the United States, via the technology and software provided to them. Cold calling will not be necessary as all leads will be provided. The Inside...


  • Livonia, Michigan, United States Great Lakes Ace Hardware Full time

    Are you a people person looking for a part-time opportunity to make a difference? Do you have a passion for customer service and retail sales? If so, we want to hear from you! Great Lakes Ace Hardware is seeking a Retail Customer Service Representative to join our team in Livonia, MI.About the JobIn this role, you will be responsible for providing top-notch...


  • Livonia, Michigan, United States Flat Rate Funding Group Full time

    Job Title:Customer Service Representative - Freight FactoringAbout UsWe are a leading invoice factoring company serving the freight industry, dedicated to providing exceptional service and support to our clients. We are committed to helping businesses grow and thrive in a competitive market.Job DescriptionThis is an exciting opportunity to join our team as a...


  • Livonia, United States AssuredPartners Full time

    Overview: We are expanding our Processing Center Team in 2024! We need individuals to perform tasks related helping employers confirm health plan eligibility for dependents currently on their health plan. This is a Part-Time onsite position, working about 20 29 hours per week. The wage is $16.50 per hour. We offer flexible scheduling. The ideal candidate...


  • Livonia, Michigan, United States Great Lakes Ace Hardware Full time

    Are you looking for a challenging and rewarding retail career? Do you have a passion for helping others and a desire to work in a fast-paced environment? If so, consider joining the Great Lakes Ace Hardware team as a Sales Floor Customer Service Representative!About the Job:In this role, you will be responsible for providing exceptional customer service,...


  • Livonia, Michigan, United States Walgreens Full time

    As a Retail Associate at Walgreens, you will be the face of our company, delivering exceptional service to every customer who walks through our doors. Your primary responsibilities include operating cash registers efficiently, processing sales transactions accurately, and providing customers with excellent checkout service.Main ResponsibilitiesCash Handling...


  • Livonia, Michigan, United States Teddy's Lawn & Landscape Full time

    OverviewTeddy's Lawn & Landscape is a leading provider of landscape supplies, committed to excellence, growth, and customer satisfaction. Our team is dedicated to delivering exceptional customer service, ensuring every interaction is positive and productive.


  • Livonia, Michigan, United States Groundworks Full time

    Service Technician Opportunity at GroundworksWe are seeking a skilled Field Service Representative to join our team in the Livonia, MI area. As a critical part of our customer journey post-installation, you will partner with customers to inspect and service existing foundation repair and water management solutions.This role supports our customers by offering...


  • Livonia, Michigan, United States Knitwell Group Full time

    About Lane BryantLane Bryant is a renowned plus-size brand that has been empowering women for over 120 years. Our mission is to create a welcoming environment where every woman feels confident and beautiful in her own skin.We are committed to hiring talented individuals who share our values and passion for delivering exceptional customer service. As a Part...


  • Livonia, Michigan, United States Towneplace Detroit Livonia Full time

    About Us:Towneplace Detroit Livonia is a leading extended-stay hotel that offers spacious suites, full kitchens, and complimentary Wi-Fi. Our hotel is conveniently located near major businesses, including Ford, General Motors, Toyota, Robert Bosch, and Johnson Controls.We are proud to offer a comprehensive benefits package, competitive salary, and...


  • Livonia, Michigan, United States Twin Peaks Full time

    About UsTwin Peaks is a restaurant chain known for its rustic charm and delicious food. Our Hosts are the face of our establishment, and we're looking for someone who can deliver exceptional customer service and make a lasting impression on our guests.Estimated Salary Range$45,000 - $60,000 per year (based on 40 hours/week)Key ResponsibilitiesGreet and...


  • Livonia, United States Zeal Credit Union Full time

    Join Zeal Credit Union as a Full-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Livonia, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your...


  • Livonia, United States Cintas Full time

    **Requisition Number:** 185649 **Job Description** Cintas is seeking a Digital Customer Experience Representative to provide world class customer service to each Cintas customer, internal and external. The Digital Customer Experience Representative will deliver this service through various channels - online portal, email, and escalated requests. The...


  • Livonia, United States Kevin Mlynek - State Farm Agent Full time

    Benefits:License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Kevin Mlynek - State Farm Agent, you will generate the kind of exceptional client experiences that...


  • Livonia, United States Kevin Mlynek - State Farm Agent Full time

    Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Kevin Mlynek - State Farm Agent,...