Vice President, Digital Commerce

1 month ago

Los Angeles, United States E.L.F. Beauty, Inc. Full time

Overview Reporting to the Chief Digital Officer, the Vice President of Digital Commerce & Consumer Experience is accountable for the digital commerce strategy at e.l.f. Beauty, the Americas, the leader, will be responsible for all multi-brand, multi-geography direct-to-consumer sites, mobile apps, wholesale e-tail partners, and marketplaces. Balancing execution with innovation, the Vice President of Digital Commerce & Consumer experience will inform and implement multi-year strategic plans tied to the company’s financial strategies to guide the continued evolution and growth of the e-commerce business. They will anticipate future consumer trends and use market developments to test new e-commerce concepts and technologies, incorporating findings to evolve the path forward. Responsibilities

As the owner of the eCommerce P&L, they will lead a team of :25 that covers onsite merchandising, digital marketing, and crm

This individual will be responsible for identifying and prioritizing growth strategies in close collaboration with brand teams and those who serve the customer across all channels and business models (new and existing), furthering the brand’s sustainable digital growth in a manner consistent with its values and positioning

They will anticipate future consumer trends and use market developments to test new e-commerce concepts and technologies, incorporating findings to evolve the path forward. This leader will work closely with their regional e-commerce peers (Asia and EMEA) to implement and share standard methodologies for continued scaled growth, adept at engaging in informed, high-level strategic discussions and understanding how to complement/leverage processes for tactical execution

They will assess the current systems, processes, and talent to determine opportunities to strengthen processes, ensure feedback loops on performance insights, and capture and incorporate real-time regional customer trends, data, and insights into the e-commerce decision-making

Work closely with Product Management, Consumer Experience, Analytics, Integrated Marketing, Development, & Ops to assist in the continued assessment of these practices and in evaluating new and exciting ideas that will move the needle on e-commerce

As a leader, this person provides inclusive leadership, guidance, and direction to their teams

They will build and maintain a high-performance team and culture through open and transparent communications, ongoing mentoring and development, and effective performance management

Transform current digital experience and CRM strategies from transactional to transformational future forward strategy

Requirements

10-15 years of forward-thinking, strategy-focused eCommerce work

B2C expertise in corporate and entrepreneurial environments

Well-versed in High Growth Environments

Experience as an eCommerce P&L owner at or above a similar scale

Think and act like an owner while comfortable in a matrixed environment

Global experience preferred

Highly collaborative and eager to support the growth and rise of others

Self-aware, enthusiastic and passionate

Strong experience managing CRM, UX, and global teams

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