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Ticket Seller- HOB Chicago
2 months ago
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
www.livenationentertainment.com .
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on
WHAT THIS ROLE WILL DO
Cash Handling; Bank Procedures and Check-out Procedures
Maintain superior customer service both in person and over the phones
Answer phone with prompt and courteous attitude
Guest Relations
Will Call Window
Running Ticket Program on Computer for Sales
Processing Opening and Closing Paperwork
Knowledge of Talent and Entertainment
Have a positive attitude
Keep a clean, well-groomed appearance
WHAT THIS PERSON WILL BRING
Required:
Working Knowledge of Phone Handling, Cashiering, Customer Service
Entry level knowledge of basic computer operation and Point of Sales systems
Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
Ability to type 30 wpm
High School Diploma
Preferred:
Previous Ticketing experience
Working knowledge of Windows based PC programs
Physical Demands/Working Environment:
Working environment is fast-paced
Position requires repetitive use of arms for answering busy phones and typing
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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