Customer Services Specialist/PRN
1 month ago
*This is designated as a safety-sensitive position*
Your experience matters
At Lourdes Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a customer service specialist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
Essential Functions
- Register daily patients/clients.
- Schedule patient appointments.
- Perform medical records functions.
- Process daily referrals.
- Provide exceptional customer service for guests, patients, families, customers, and colleagues.
- Exhibit organizational and time management skills.
- Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
EDUCATION & REQUIREMENTS:
Education: Post High School training and/or education preferred.
Experience: Two (2) years Hospital or Clinic experience preferred.
Other: Bilingual and/or English/Spanish-speaking preferred. Ability to read, writes, and speak English fluently. Ability to work with culturally diverse population.
EEOC Statement
"Lourdes is an Equal Opportunity Employer. Lourdes is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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