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Kansas City, United States SS&C Technologies Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
Sr. Client Relations Specialist
2 months ago
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.Job DescriptionTitle: Retirement Plan - Client Relations Specialist - Fund Event Team Location: Hybrid - Kansas City, MO or Braintree, MAGet To Know The Team: Client Relations-Fund Event is responsible for supporting numerous valued clients who manage investment vehicles on TRAC. The team oversees merger effects, stock splits, and fund name changes. Due to the high volume and financial risk involved, it requires dedicated time to successfully manage monthly Events. The team collaborates effectively with internal teams and leverages systems to achieve this.Why You'll Love It At SS&CFlexibility: Hybrid Work Model & Business Casual Dress Code, including jeansYour Future: Generous 401(k) Matching Program, Tuition & Professional Development Reimbursement Opportunities. Work/Life Balance: Unlimited Personal & Vacation Time Off, Sick Leave Policy, Paid Company HolidaysYour Well-being: Medical, Dental, Vision, Life Insurance, Short & Long-Term Disability, Global Employee Assistance, Parental Leave, and moreDiversity & Inclusion: Committed to Being an Organization that Welcomes, Celebrates, and Thrives on DiversityTraining: Hands-On and Customized by your Team, including Technical and E-Learning ResourcesExtra Perks: Discounts on fitness memberships, cell provider, childcare, travel, and moreWhat You Will Get To Do:Oversee fund events including monitoring calendar, requesting and reviewing impact scans, working with internal departments to execute eventsCommunicate with our business partners on an ongoing weekly basis to review all fund event activityBecome a Subject Matter Expert on SS&C Retirement Solutions system functionality and productsPrioritize client requests based on impact and severity of the issueApply strong problem-solving skills to research and resolve client-reported issuesWhat You Will Bring:Bachelor's degree and 2 years of work-related experience or Master's degree or 4 years equivalent work-related experience Knowledge of retirement plan industry is preferredCustomer Service experienceAttention to detailCuriosity and the desire to learnExcellent verbal and written communication skillsEfficient time management with strong organizational skills and able to work in a fast-paced team environmentSQL, PowerSelect, or TSO knowledge a plusAble to work in the local office 4-6 days per month.Thank you for your interest in SS&C To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. #LI-JS1-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
