Service Coordinator

2 days ago

Monterey Park, United States Elite ISI Full time

Job Type

Full-time

Description

Company Overview:
Elite Interactive Solutions is a leader in remote video monitoring, providing innovative security solutions to businesses across Southern California. Our cutting-edge technology ensures real-time, high-quality monitoring to prevent false alarms and protect client assets. We are looking for a dedicated Service Coordinator to join our dynamic team and help ensure the smooth and efficient delivery of our services.

Job Description:
We are seeking a Service Coordinator to manage and coordinate all aspects of our service operations. The right candidate will be responsible for scheduling, dispatching, and overseeing customer service activities, including communicating with subcontractors, contacting clients, and onboarding new subcontractors. You will be key in ensuring timely and efficient service delivery, helping our team maintain high standards of service and customer satisfaction.

Primary Responsibilities:

  • Manage the daily scheduling and dispatching of service requests, ensuring that technicians are assigned appropriately to meet client needs.
  • Coordinate with subcontractors and vendors to schedule appointments and ensure timely service delivery.
  • Communicate with clients to schedule service appointments, confirm job details, and provide updates on service status.
  • Monitor service requests, ensuring proper documentation and timely follow-up.
  • Onboard new subcontractors, ensuring they meet company standards and are fully integrated into the service workflow.
  • Maintain accurate records of all service requests, work orders, and client interactions in the service management system.
  • Collaborate with technicians to confirm service details, ensure equipment functionality (e.g., cameras, speakers), and confirm that services are completed to client satisfaction.
  • Assist in troubleshooting and resolving service issues as they arise, providing exceptional customer support.
  • Regularly review and follow up on service performance and quality, ensuring all equipment is functioning properly and client needs are met.
Requirements

Requirements:
  • 2+ years of experience in service coordination, dispatching, or a related customer service field.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients, subcontractors, and internal teams.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Proficiency in Microsoft Office and service management software (experience with dispatching or service coordination platforms is a plus).
  • Customer-focused, with a strong problem-solving mindset and ability to manage competing priorities.
  • Ability to work in a fast-paced environment while maintaining a high level of accuracy and professionalism.
  • Experience in the security or technology industry is a plus, but not required.
Benefits:
  • 401(k) retirement savings plan with company match
  • Medical, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Referral bonus program
  • Basic Life and Disability Insurance
  • Performance bonuses
Why Elite Interactive Solutions?
  • Join a leading company in the growing security technology industry.
  • Work in a collaborative and innovative environment.
  • Enjoy opportunities for personal growth and career development.
  • Flexible work environment with remote options.
How to Apply:
If you are a highly organized and customer-focused professional with a passion for service coordination, apply today Please submit your resume and cover letter detailing your qualifications and experience.

Elite Interactive Solutions is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour shift
License/Certification:
  • Driver's License (Preferred)
Ability to Commute:
  • Monterey Park, CA 91754 (Required)
Ability to Relocate:
  • Monterey Park, CA 91754: Relocate before starting work (Required)

Work Location: In person

Salary Description

$21-$25

  • Service Operations Coordinator

    3 weeks ago

    Monterey Park, California, United States Work With Your Handz Full time

    Work With Your Handz Dispatcher Job DescriptionAt Work With Your Handz, we're seeking a skilled Dispatcher to join our team. As our Dispatcher, you'll be the heart of our operations, connecting our skilled technicians with customers who need our help.Key Responsibilities:Oversee and manage all aspects of dispatch operations, including scheduling, routing,...

  • Patient Care Coordinator Team Member

    5 days ago

    Monterey Park, California, United States Chinatown Service Center Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at the Chinatown Service Center. In this role, you will be responsible for ensuring smooth patient flow through effective communication with patients, providers, Medical Assistants, and other clinic staff.This is a full-time position that requires a...

  • Medical Services Coordinator

    7 days ago

    Monterey, California, United States Gustavo A Gonzalez Full time

    Job DescriptionWe are seeking a detail-oriented and empathetic Medical Services Coordinator to join our team at Gustavo A Gonzalez. As an integral part of our ophthalmology department, you will work closely with patients and physicians to administer optical services.Key Responsibilities:Scheduling medical procedures and updating patient recordsTaking patient...

  • Administrative Support Coordinator

    6 days ago

    Monterey Park, California, United States Our Best Life Companies Full time

    Company Overview: Our Best Life Companies is a leading provider of dental services, dedicated to delivering exceptional patient care and fostering a positive work environment.">Salary: $16 per hour">About the Role: We are seeking an experienced Administrative Support Coordinator to join our team. As an Administrative Assistant at Our Best Life, you will be...

  • Service Coordinator for Appliance Service Calls

    4 days ago

    Overland Park, Kansas, United States Turners Consumer Service Inc. Full time

    We are seeking an organized and efficient Service Coordinator to join Turners Consumer Service Inc. in our appliance service company.Job OverviewThe ideal candidate will be responsible for managing the scheduling and workflow of our service technicians, ensuring timely and effective service calls.You will be the first point of contact for customers and must...

  • Customer Service Coordinator

    6 days ago

    Overland Park, Kansas, United States Turners Consumer Service Inc. Full time

    We are seeking an organized and efficient individual to join Turners Consumer Service Inc. as a Customer Service Coordinator.The ideal candidate will be responsible for managing the scheduling and workflow of our service technicians, ensuring timely and effective service calls. You will be the first point of contact for customers and must have excellent...

  • Dispatch Coordinator Service Agent

    3 weeks ago

    Overland Park, Kansas, United States Turners Consumer Service Inc. Full time

    Turners Consumer Service Inc. seeks an organized and efficient Service Coordinator to join our appliance service team. Located in [insert location], this role is responsible for managing the scheduling and workflow of our technicians, ensuring timely and effective service calls. As the first point of contact for customers, you will possess excellent...

  • Staff Services Analyst

    4 weeks ago

    Monterey, United States Marine Tech Service Full time

    Staff Services Analyst - California Department of Fish and Wildlife Are you interested in joining a dynamic team responsible for curating California commercial fisheries data? The California Department of Fish and Wildlife's Marine Region is seeking a Staff Services Analyst to help improve submission rates and overall quality of the data. Under general...

  • Customer Service Operations Manager

    7 days ago

    Monterey Park, California, United States Work With Your Handz Full time

    About UsAt Work With Your Handz, we're deeply rooted in our communities and proudly employ residents who share our passion for delivering exceptional services.We're a company built on 75 years of trust for plumbing, electrical, heating, and A/C services, and we're committed to elevating the careers of our team members through continuous training and...

  • Support Services Coordinator

    7 days ago

    Monterey, California, United States Interim Full time

    Company OverviewWe are a leading provider of mental health services, dedicated to helping individuals build productive and satisfying lives. Our mission is to provide affordable housing and support services to members of our community with mental illness.Salary$24.38-$32.58 per hour, non-exempt, 40 hours/week, eligible for overtime. Compensation based on...

  • Workforce Coordinator

    1 week ago

    Villa Park, United States Coker Service Inc. Full time

    Job Title: Workforce CoordinatorWe are seeking a highly organized and skilled Workforce Coordinator to join our team at Coker Service Inc.Key Responsibilities:Coordinate the scheduling of service technicians across multiple states.Develop and implement efficient scheduling systems to ensure optimal coverage and resource allocation.Collaborate with other...

  • Nursing Professional

    6 days ago

    Monterey Park, California, United States Ahmc Healthcare Inc. Full time

    At Ahmc Healthcare Inc., we are seeking a highly skilled and dedicated Nursing Professional to join our medical surgical services team. This role is perfect for individuals who are passionate about delivering high-quality patient care and working collaboratively with other healthcare professionals.Job SummaryThe Charge RN is responsible for leading the...

  • Dispute Coordinator

    3 weeks ago

    Monterey, United States Central California Alliance for Health Full time

    Provider Dispute Coordinator IILocation: Mariposa County, California; Merced County, California; Monterey County, California; San Benito County, California; Santa Cruz County, CaliforniaWe have an opportunity to join the Alliance as a Provider Dispute Coordinator II in the Claims Quality Department. WHAT YOU‘LL BE RESPONSIBLE FORReporting to the Claims...

  • Education Coordinator

    4 weeks ago

    Monterey, United States Seneca Holdings Full time

    Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its...

  • Education Coordinator

    3 weeks ago

    Monterey, United States Seneca Holdings Full time

    Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its...

  • CONTRACTS COORDINATOR

    3 weeks ago

    Monterey, United States Pro Act LLC Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARYPRO*ACT is looking for a dynamic individual to join our Procurement team! Some of the key responsibilities include: Create contract RFPs (requests for proposals). Assist with daily contract pricing. Coordinate contract commitments and communicate to the internal teams, distributors, and suppliers....

  • CONTRACTS COORDINATOR

    3 weeks ago

    Monterey, United States Disability Solutions Full time

    Description:POSITION SUMMARYPRO*ACT is looking for a dynamic individual to join our Procurement team! Some of the key responsibilities include: Create contract RFPs (requests for proposals). Assist with daily contract pricing. Coordinate contract commitments and communicate to the internal teams, distributors, and suppliers. Work with the Food Safety and...

  • CONTRACTS COORDINATOR

    3 weeks ago

    Monterey, United States Pro Act LLC Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARYPRO*ACT is looking for a dynamic individual to join our Procurement team! Some of the key responsibilities include: Create contract RFPs (requests for proposals). Assist with daily contract pricing. Coordinate contract commitments and communicate to the internal teams, distributors, and suppliers....

  • Staff Nurse

    7 days ago

    Monterey Park, California, United States Ahmc Healthcare Inc. Full time

    OverviewWe are seeking a skilled and compassionate Staff Nurse to join our medical surgical services team at Ahmc Healthcare Inc. This is an exciting opportunity for a dedicated healthcare professional to make a positive impact in the lives of our patients.Job DescriptionThe successful candidate will be responsible for providing high-quality patient care...

  • Marketing Coordinator

    1 month ago

    Monterey, United States Oakmont Senior Living Full time

    Position: Marketing Coordinator Shifts, Time, and Days: 9:00 a.m. - 5:30 p.m., Sunday through Thursday Pay Range: $21.00 - $24.00/hour Ivy Park at Monterey is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and...