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E-commerce & Digital Operations Manager

2 months ago


Camarillo, United States Tutti Quanti, LLC Full time

Salary: $80k - $110k/yearElevate your career by joining a worldwide online retailer of motorcycle & motocross products Our client, an online motocross gear & accessories distributor based in Camarillo, CA, is seeking a strategic and knowledgeable E-commerce & Digital Operations Manager with demonstrated success in migrating e-commerce operations to the Shopify platform. Reporting to the VP of Operations, the E-Commerce & Digital Operations Manager will oversee the launch of the company's Shopify online store, ensuring accurate data migration, configuration and setup, customization and testing, and successful go-live. In this pivotal role, The E-Commerce & Digital Operations Manager will drive revenue growth through Shopify by optimizing the online store and leveraging the platform's features to improve customer engagement. Our ideal candidate brings knowledge of UX, SEO, and Shopify apps and integrations, with the ability to use Shopify's built-in analytics to monitor traffic, sales, and customer behavior. Partnering with web and marketing, the E-commerce & Digital Operations Manager will implement apps for upselling, cross-selling, and the integration of email marketing campaigns. They will work with marketing to strategize opportunities to enhance the customer journey and implement customer support initiatives. Forward-thinking, curious, and strategic, the E-Commerce & Digital Operations Manager is growth-minded, and will work to elevate the company's tech stack by enhancing overall performance, scalability, efficiency, and innovation to drive revenue. Motorsports enthusiasts - head to the front of the line Day-to-Day as E-commerce Digital Operations Manager: Oversee the launch of the Shopify web store to go-live, ensuring accurate data migration and software integrationMonitor the integration post-launch to ensure ongoing performance and address any emerging issues, providing training and support to end users.Leverage Shopify built-in analytics to track site activity and customer behavior, utilizing the data to optimize store performance. Collaborate with cross-functional teams to determine opportunities to drive revenue, including the implementation of third-party integrations to enhance Shopify store functionality and user experience.Assess the company's tech stack and make suggestions to improve performance, scalability, innovation, efficiency, and user satisfaction. What You Bring as E-commerce Digital Operations Manager: Bachelor's degree in computer science, Information Technology, or related field required.Proven experience in managing a Shopify platform migration, with proficiency in Shopify configuration & customization.Proficiency in MS Dynamics BC ERP. Demonstrated experience utilizing Shopify built-in analytics to track data including sales, order value, acquisition, and customer behavior.Experience leveraging Shopify apps and third-party integrations to drive revenue. Experience with ERP and other business systems integration with Shopify. Strong background in project management, with a proven track record of successful project delivery. Successful track record of upgrading and optimizing company technologies, tools, and platforms, including infrastructure, software, and data management.Excellent verbal and written communication skills, with the ability to clearly articulate complex technical content to all levels of the organization.Passion and enthusiasm for the motocross & motorsports industry is a big plusWillingness to work on-site in Camarillo, CA.