Customer Service Representative 1st Shift

2 weeks ago

Philadelphia, United States Manpower Full time
Customer Service Representative 1st Shift $20

Our client in Philadelphia PA is looking for hardworking, motivated talent to join their team.Don't wait... apply today

What's in it for you?
  • $20.00
  • 1st Shift
  • Paid training
  • Full time hours
  • Clean and safe work environment
  • Public transportation accessible
Job Description:
We are seeking a detail-oriented and proactive Customer Service Associate to join our small but growing team. This role requires strong problem-solving skills, excellent communication, and the ability to handle customer inquiries about orders, shipping, and product details. The ideal candidate thrives in a fast-paced environment, is customer-focused, and enjoys helping people.

Key Responsibilities:
  • Customer Support: Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate responses.
  • Problem Solving: Identify and resolve customer issues related to orders, products, and shipping. Escalate more complex problems when necessary.
  • Order Changes: Process customer requests for order changes, including modifications to product selections, quantities, and shipping details.
  • Shipping Inquiries: Provide customers with shipping information, including status updates, estimated delivery times, and tracking numbers.
  • Product Knowledge: Answer detailed product-related questions and provide expert advice to customers about product specifications, features, and usage.
  • Data Entry: Accurately input and update customer order information in the system.
  • Collaboration: Work with other departments (such as Shipping, Sales, and Manufacturing) to ensure that customer orders are processed smoothly and accurately.
  • Customer Satisfaction: Maintain a positive and empathetic attitude toward customers and strive for high satisfaction in every interaction.
  • Record Keeping: Document customer interactions and transactions, recording details of inquiries, complaints, and actions taken.
Qualifications:
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage time effectively.
  • Proficiency in QuickBooks and Excel a plus.
  • Familiarity with order processing and shipping procedures.
  • Previous experience in customer service or a similar role is preferred.
  • Ability to learn and maintain product knowledge .
  • Enjoy solving customers problems
Why should you choose Manpower?
  • Free training to upgrade your skills, including a free college tuition program
  • Medical, dental, vision, 401k
  • Weekly pay with direct deposit
  • 24/7 Manpower customer care support
  • Dedicated Career Partner to help you achieve your career goals
  • Voted #1 best places to work by Glassdoor 2021
Are you Interested?

Stop your job search and apply today A recruiter will be in touch within 24 hours.

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Rep Customer Service, Customer Service Representative, Representative, Skills, Microsoft, High School, Retail

  • Customer Service Representative

    3 weeks ago

    Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Rep is responsible for responding in a timely, professional, and courteous manner to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Rep is responsible for responding in a timely, professional, and courteous manner to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Always Best Care Senior Service Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Always Best Care Senior Service. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and their families.Key ResponsibilitiesTelephony Management: Monitor and follow up...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Workoo Technologies Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide top-notch customer...

  • Customer Service Representative

    3 weeks ago

    Philadelphia, Pennsylvania, United States SlightEdge. Full time

    About SlightEdgeWe are a dynamic company seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesRepresentatives will utilize tablets to engage with customers and provide personalized...

  • Customer Service Representative

    6 days ago

    Philadelphia, Pennsylvania, United States American Heritage Credit Union Full time

    Customer Service RepresentativeAmerican Heritage Credit Union, a leading financial institution, is seeking a highly skilled Customer Service Representative to join our Contact Center team in Northeast Philadelphia.This role provides exceptional service to our members through phone and electronic communications, ensuring a positive experience and meeting...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States RRecruiter Pte Ltd Full time

    About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, excellent communication skills are a must. You'll need to be a quick...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Inkspirenize Full time

    {"Job Title": "Customer Service Representative", "Location": "Philadelphia, PA", "Job Type": "Full-time", "Job Summary": "We are seeking a dedicated and friendly Customer Service Representative to provide excellent customer service over the phone, resolving inquiries, troubleshooting issues, and ensuring customer satisfaction. The ideal candidate will act as...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States WHIZZ Full time

    Job OverviewPosition: Customer Service Representative/ReceptionistLocation: On-siteWHIZZ is a prominent provider of innovative transportation solutions tailored for delivery riders. We are in search of a dedicated and customer-oriented Customer Service Representative/Receptionist to enhance our operations. In this role, you will be pivotal in delivering...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States Help At Home Full time

    **Help At Home** **Customer Service Representative** **Branch Operations - Philadelphia, PA - Full Time** **Help at Home is hiring a Customer Service Representative in our Philadelphia, PA Office** **Starting pay at $18.00 per hour!** Help at Home is the nations leading provider of high-quality support services to seniors and people with disabilities. Our...

  • Customer Service Representative

    3 days ago

    Philadelphia, Pennsylvania, United States Volt Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Volt. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Handle...

  • Customer Service Representative

    17 hours ago

    Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time

    Customer Service RepresentativeSamuels and Son Seafood, a leading seafood distributor, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders, answering customer inquiries, and providing exceptional customer service.Responsibilities:Process orders from various...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States WHIZZ Full time

    Job OverviewPosition: Customer Service Representative/ReceptionistLocation: On-siteWHIZZ is a prominent provider of cutting-edge transportation solutions tailored for delivery personnel. We are in search of a dedicated and customer-oriented Customer Service Representative/Receptionist to enhance our operations. In this role, you will be instrumental in...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Independence Blue Cross Full time

    At Independence Blue Cross, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction with our products and services. **Key Responsibilities:** • Respond to...

  • Customer Service Representative

    4 months ago

    Philadelphia, United States SP Plus Corporation Full time

    Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States Schwarz Partners Full time

    **Customer Service Representative** Mid-Atlantic Packaging, 436 Stump Road, Montgomeryville, Pennsylvania, United States of America ? Philadelphia, PA, USA Req #39 Thursday, February 10, 2022 The Royal Group , a subsidiary of Schwarz Partners is currently seeking a Customer Service Representative to support our Montgomeryville, PA facility. As a Customer...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, United States Always Best Care Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Rep is responsible for responding in a timely, professional, and courteous manner to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, United States Elevation Church Full time

    Summary: As a Customer Service Representative, you will have the responsibility to work with our customers that are in need of service for their systems. You will be required to maintain a high level of customer communication and satisfaction, have a strong work ethic and a passion to create customer loyalty. Customer Service Representative are responsible...