Front Office Administrative Assistant

2 weeks ago


Park City, United States Christian Center of Park City Full time

Make an impact Meet people at their point of need Join our dynamic team Primary Responsibility: The Front Office Administrative Assistant is responsible for serving as the front-line customer service, hospitality, and administrative contact for all clients, providing a friendly, consistent, and welcoming presence. FOAA will play a key role in welcoming clients and coordinating important information and communications for the Counseling & Wellness Center. Part-time 29 hours weekly, Monday-Friday 8:45 am - 5:00 pm Pay range: $18-$23/h Job Responsibilities: + Greet all Counseling and Wellness clients and staff with a friendly, consistent & welcoming presence while also gathering relevant information, scheduling, and taking payments. + Responsible for all inbound communications to Counseling & Wellness including all phone calls, texts, crisis calls, voicemails, emails, and walk-ins. Return responses within 24 hours. + Update and maintain the welcome area with brochures and timely information. + Manage scheduling for all new clients and current clients of specific clinicians, physicians, and coaches. + Collect all required paperwork, create charts for patients, update agreements, ROI’s, and consents, and ensure OQ screening delivery and reporting. + Enter transactions and payments daily. + Direct and/or retrieve appropriate information for clients and walk-ins. + Maintain cleanliness overall across the Counseling Center’s waiting area, office area, and other shared areas. Prepare the front office and therapy rooms each day. + Responsible for all administrative aspects of pre-meeting communications and set up including providing Zoom link, Owl Labs camera, taking and taking/sending summary meeting minutes. + Ensure supplies are available for the office and clinicians. Report inventory needs to ensure stocked supplies are always on hand. + Manage referral process, resource list, clinical record requests, and administrative front office documents. Update informationwhen requested. + Organize offices, files, and stored supplies as needed. + Assist with administrative and office tasks and projects. + Train new staff and volunteers in front office duties and procedures + Other responsibilities as assigned. Expectations: + Passionately live out the vision and values of the Christian Center through this role and cast that vision to your team and clients of the Center and to the public. + Professional demeanor with empathy and compassion as core values. + Foster a positive attitude toward change, accepting change with grace and excitement. + Able to maintain strict confidentiality in all matters. Qualifications: + A self-starter with excellent organizational and administrative skills, able to plan and manage multiple tasks, prioritize duties, and problem-solve in a fast-paced environment. + Good computer skills, familiar with social networking, and website management, competent in Microsoft Office Suite, especially MS Word, Excel, and PowerPoint. Experience a plus in Electronic Medical Records. + Strong relational, interpersonal, telephone, and written skills expressed with warmth, empathy, and confidence. + Ability to work independently and collaboratively in a multi-task environment and maintain a positive attitude in an environment that embraces change. + Hourly wage ranges between $18 - $23 based on experience. Reports to: Assistant Counseling Program Director. Powered by JazzHR



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