Director of Customer Service

3 weeks ago

Loudon, United States TAPPI Full time

This position, which reports directly to the General Manager, will direct, organize, and supervise the activities and staff of the Customer Service Department. In this position, you will also manage strategic relationships with key accounts and work closely with engineering and TVA to stay abreast of opportunities to better serve the customers. Duties include: Process requests for new and repair work (e.g. cut wires, non-working street lights, leaking water meters, etc.) and issue work orders and permits as required. Review completed request forms and adjust customer bills as necessary. Receive calls/requests from customers for new or transfer service. Complete tap or service requests; determine tap fees; commit information to computer programs and print service orders. Assign meters to be read; troubleshoot problems (e.g. leaking or misreading meters, etc.) and adjust bills when appropriate. Prepare monthly refund report. Process monthly Collection Agency activity including corrected deposit errors. Confirm customer E-Billing request. Process applications for electrical permits and transfer information to state inspectors. When approved, prepare work orders for the Electrical Department and process the State Issue Agent Recap Form. Build and manage strategic relationships with key accounts, understanding their unique needs and challenges. Act as a trusted advisor, providing comprehensive information and expert guidance on services, programs, and solutions. Stay informed on incentives available and abreast of industry trends and regulations, adapting strategies and recommendations accordingly. Serve as liaison between contractors and LUB personnel. The ideal candidate for this position will possess a Bachelor’s degree and five years of customer service experience and management experience in a customer service environment, or equivalent experience will be considered. Must possess sufficient verbal and auditory skills to communicate with staff, customers, and contractors on the phone and in person. Must possess sufficient visual acuity to read printed materials and adequate mathematical ability necessary to make bill adjustments, calculations for energy survey, etc. Must be proficient with Local Government software and possess adequate computer skills (Microsoft Office). Exceptional interpersonal, communication, and customer service skills are required. LUB desires an energetic and highly motivated individual with a passion for excellent performance. #J-18808-Ljbffr

  • Executive Director of Golf Operations

    3 days ago

    Loudon, Tennessee, United States Hampton Golf Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Director of Golf Operations to join our team at Hampton Golf. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our golf facilities, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesStrategic...

  • Service Tech

    8 hours ago

    Loudon, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group - 12000 Hwy 72 N [Facility Maintenance] As a Service Tech with Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact on...

  • Seasonal Package Delivery Driver

    2 weeks ago

    Loudon, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers. Theyre a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT YOUR SKILLS ...

  • Taco Bell Team Member

    6 days ago

    Loudon, Tennessee, United States KFC Full time

    About Us:KFC and Taco Bell are leading food service companies that prioritize customer satisfaction and employee development.Job Summary:We are seeking a motivated and friendly Taco Bell Team Member to join our team. As a Taco Bell Team Member, you will be responsible for providing exceptional customer service, working collaboratively with colleagues, and...

  • Experienced Home Service Plumbing Technician

    3 months ago

    Loudon, United States Bizzy B Plumbing & Home Improvement Full time

    Job DescriptionJob DescriptionBizzy B Plumbing of Alcoa and Knoxville TN, is actively seeking full and part-time Experienced Home Service Plumbing Technician to provide OUTSTANDING customer service to our customers. Applicants must live in the Blount and Knox County areas.Do you love troubleshooting and getting to the bottom of things? Are you a skilled and...

  • Seasonal Tractor Trailer Driver

    1 week ago

    Loudon, United States United Parcel Service Full time

    SHIFT YOUR WORLD Casual Tractor Trailer Driver SHIFT YOUR TEAM Who exactly are UPS Tractor Trailer Drivers? First and foremost, theyre part of one strong, national team and are a key part of our operations. We refer to them as Feeder Drivers. They drive a tractor trailer from one UPS location to anotheror to a customer on an established routebefore...

  • LPN - Day Shift

    3 months ago

    Loudon, United States Lakewood Place Full time

    Job DescriptionJob Description Job DescriptionPosition: LPNSupervisor: Director of WellnessSummary of Responsibilities:Directly supervise all employees of the Nursing Department while on shift, with final supervisor authority resting withthe Director of Wellness. Carries out supervisory responsibilities in accordance with the organization and...

  • LPN - Day Shift

    3 months ago

    Loudon, United States River Oaks Place Loudon Full time

    Job DescriptionJob DescriptionJob DescriptionPosition: LPNSupervisor: Director of WellnessSummary of Responsibilities:Directly supervise all employees of the Nursing Department while on shift, with final supervisor authority resting withthe Director of Wellness. Carries out supervisory responsibilities in accordance with the organization and nursingpolicies...

  • Advanced Practice Provider in Primary Care

    2 weeks ago

    Loudon, Tennessee, United States Fast Pace Health Full time

    Position TitleAdvanced Practice Provider in Primary CareOverviewAt Fast Pace Health, we are committed to delivering exceptional patient experiences in every interaction. We are in search of a highly qualified and experienced Primary Care Provider to enhance our expanding team. The ideal candidate will be passionately dedicated to fostering our mission of...

  • Clinical Nurse Case Manager

    2 weeks ago

    Loudon, New Hampshire, United States Interim HealthCare of New Hampshire Full time

    Position Title: Clinical Nurse Case ManagerLocation: New HampshireSalary: $38-$43 per hourCompany Overview: Interim HealthCare of New Hampshire is a premier provider of home care, hospice, and healthcare staffing solutions. With over 45 years of experience, we are dedicated to delivering exceptional care and support to our patients.Role Overview: The...

  • Retail Sales Associate

    6 days ago

    Loudon, Tennessee, United States Ace Hardware Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Cashier at Ace Hardware. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service: Project a positive representation of Ace Hardware,...

  • Post Office Worker

    4 weeks ago

    Fort Loudon, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Food Preparation Professional

    6 days ago

    Loudon, Tennessee, United States KFC Full time

    About KFCKFC is a leading fast-food chain that prides itself on serving high-quality meals to customers around the world. Our mission is to provide excellent customer service and to make every customer's day a little brighter.Job SummaryWe are seeking a skilled and enthusiastic Cook to join our team at KFC. As a Cook, you will be responsible for preparing...

  • Bilingual Talent Advisor

    3 months ago

    Loudon, United States Surge Staffing Full time

    Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS &...

  • Restaurant Team Member

    3 days ago

    Loudon, United States Loves Travel Stops & Country Store Full time

    Req ID:441732Address: 222 Elizabeth Lee Parkway Loudon, TN, 37774Benefits:* Fuel Your Growth with Love s - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Love’s!Restaurant...

  • Retail Sales Associate

    4 days ago

    Loudon, Tennessee, United States Ace Hardware Full time

    About the RoleThe Retail Sales Associate is responsible for providing exceptional customer service and ensuring a seamless shopping experience for customers. This role involves operating a cash register, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Project a positive and friendly...

  • Maintenance Technician

    2 weeks ago

    Loudon, United States Love's Travel Stops Full time

    Req ID: 442178 Address: 222 Elizabeth Lee Parkway Loudon, TN, 37774 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to...

  • Restaurant Crew Member

    2 months ago

    Loudon, United States Loves Travel Stops & Country Store Full time

    Req ID: 441732 Address: 222 Elizabeth Lee Parkway Loudon, TN, 37774 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Loves! Restaurant...

  • Sales Associate

    3 days ago

    Loudon, Tennessee, United States Ace Hardware Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at AgCentral Farmer's Co-op, a leading hardware store. As a Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with store operations.Key...

  • Restaurant Crew Member

    3 weeks ago

    Loudon, United States Loves Travel Stops & Country Store Full time

    Req ID: 441732Address: 222 Elizabeth Lee Parkway Loudon, TN, 37774 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to...