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Service Manager Commercial
4 months ago
Service Manager Commercial in Pearland, TX at Terminix Location *
**Location:**
**Experience:**
Not Specified **Job Description**
For more than 85 years, Terminix has built a reputation as one of the nations leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
Our Commercial Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Every day our teams of Commercial Pest Techs are out in the neighborhoods across the country visiting commercial customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.
Here are a few more specifics of what you would be doing each day:
Monitoring branch scheduling and ensuring pest tech routes are successfully completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns, including resolving cancelation requests
Inspecting and evaluating the performance of Pest Technicians
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams
An associates degree and a valid drivers license are both requirements. (A four year degree is highly desirable)
Having 1-2 years of related experience is very helpful, but not required
Willingness to relocate is highly desirable
You are able to effectively lead and motivate others
You have strong communications skills impersonal, written, presenting
You are good at problem solving and coming up with practical solutions
You are able to build rapport easily and establish trust with customers and employees
You are detailed oriented and understand the importance of safety
You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary
In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.
Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation (base salary plus bonus potential)
Opportunities for advancement and career growth
Medical, dental and vision coverage + discounts on Terminix brands
Short/long-term Disability and Life Insurance
Paid time off
Disclaimer
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
**Terminix companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.**
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